Cancel your Fitbit account through the web app or mobile app
To cancel your Fitbit account, log into your Fitbit account on the web at fitbit.com or open the Fitbit mobile app, go to your profile settings, and select the option to delete your account. The process takes a few minutes and permanently removes your account, data, and any linked devices from Fitbit's servers. You cannot undo this action once it is complete.
Before you delete your account, consider what happens to your data and devices. Any fitness data stored in your account will be erased. If you own a Fitbit device, it will no longer sync with your account, though the device itself will continue to work as a basic step counter until you reset it or pair it with a new account.
If you have a Fitbit Premium subscription, cancelling your account also ends your subscription. You will not receive a refund for any remaining subscription time, so check your renewal date before you proceed.
Key Takeaways
- Deleting your Fitbit account erases all your fitness data and unpairs your devices permanently.
- You can cancel through the web app at fitbit.com or the mobile app under profile settings.
- Fitbit Premium subscriptions end when ready when you delete your account, with no refund for unused time.
- The deletion is permanent and cannot be reversed, so read or screenshot any data you want to keep first.
Steps to delete your account on the web
Open a web browser and go to fitbit.com. Log in with your email address and password. Once you are logged in, click on your profile icon or name in the top right corner and select "Settings" from the dropdown menu.
In Settings, look for the "Account" or "Personal Info" section. Scroll down until you see an option that says "Delete Account" or "Close Account." Click it. Fitbit will ask you to confirm your password one more time for security. Enter your password and proceed.
You will see a warning that explains what will happen: your account, data, and device pairings will be deleted. Read this carefully. If you are certain, click the button to confirm deletion. Your account will be removed from Fitbit's system within a few minutes.
Steps to delete your account on the mobile app
Open the Fitbit app on your phone. Tap the profile icon at the bottom right of the screen (usually shown as a person or silhouette). Scroll down to find "Settings" or "Account Settings."
Look for an option labeled "Delete Account," "Close Account," or "Account Deletion." The exact wording depends on your phone's operating system and the app version you have installed. Tap it. The app will ask you to enter your password to confirm your identity.
After you enter your password, the app will show you a final confirmation screen. This screen lists what will be deleted: your account, all stored data, and device connections. Tap the button to confirm. Your account will be deleted within a few minutes.
What to do with your Fitbit device after cancellation
Once your account is deleted, your Fitbit device will no longer sync with any account. The device itself does not stop working — it will still track steps and basic activity. However, you will not be able to see your data anywhere, and the device will not send information to the cloud.
If you want to use the device again, you can create a new Fitbit account and pair the device to it. To do this, you may need to reset the device first. The reset process varies by model; check the Fitbit support website or your device's manual for the exact steps.
If you do not plan to use the device again, you can recycle it through an electronics recycling program or donate it to someone else. Before you give it away, reset it so the new owner can pair it to their own account.
Backing up your data before you delete
Fitbit does not offer an automatic read of your historical data before deletion. However, you can take screenshots of your stats, achievements, and trends while you are still logged in. Open each section of the app or website and screenshot the information you want to keep.
Some third-party services allow you to export Fitbit data to other fitness apps or spreadsheets, but these tools work only while your account is active. If you use one of these services, do so before you delete your account.
If you think you might want your data later, consider deactivating your account instead of deleting it. Some accounts can be reactivated within a certain window, though Fitbit's policy on this changes. Contact Fitbit support to ask whether your account can be temporarily suspended rather than permanently deleted.
Cancelling Fitbit Premium before you delete your account
If you have an active Fitbit Premium subscription, you should cancel it separately before you delete your account. This does not refund your current billing period, but it prevents accidental charges if your account is somehow reactivated.
To cancel Premium, go to your account settings on fitbit.com or in the app and look for "Subscription" or "Premium." Select the option to cancel your subscription. Fitbit will ask you to confirm. Once you cancel, your Premium features will stop working at the end of your current billing cycle.
After you cancel Premium, you can then proceed with deleting your account. This order ensures you do not lose track of an active subscription.
What happens to linked apps and devices
If you have connected your Fitbit account to other apps — such as MyFitnessPal, Strava, or Apple Health — those connections will break when you delete your account. The other apps will no longer receive data from your Fitbit device.
If you plan to use those apps with a different fitness tracker, you will need to disconnect Fitbit from them anyway. You can do this in the app's settings before you delete your Fitbit account, or you can straightforward delete your Fitbit account and then reconnect the apps to a new device.
Frequently Asked Questions
Can I reactivate my Fitbit account after I delete it?
No, Fitbit does not allow reactivation of deleted accounts. Once your account is deleted, it is permanently removed and cannot be recovered. If you want to use Fitbit again, you must create a new account with a new email address or the same email address if Fitbit allows it.
Will deleting my account remove my data from Fitbit's servers?
Yes, deleting your account removes your data from Fitbit's active servers. However, Fitbit may retain some data in backup systems for a period of time for legal or operational reasons. If you have privacy concerns, contact Fitbit support to ask about their data retention policy.
What if I forgot my password and cannot log in to delete my account?
Go to fitbit.com and click "Forgot Password" on the login screen. Fitbit will send a password reset link to your email address. Follow the link, create a new password, and log in. Once you are logged in, you can proceed with deleting your account as normal.
Do I need to delete my account if I just want to stop using Fitbit?
No. You can straightforward stop using the app and device without deleting your account. Your account will remain inactive, and you can log back in anytime. Delete your account only if you want your data removed and do not plan to return to Fitbit.
Will deleting my account cancel my Fitbit Premium subscription?
Yes, deleting your account ends your Premium subscription when ready. You will not receive a refund for any remaining time on your subscription. Cancel Premium separately first if you want to avoid any confusion about charges.