Change your PlayStation Network password from your console or online account

You can change your PlayStation Network (PSN) password in two ways: directly from your PS4 or PS5 console, or through your account settings on the PlayStation website. The console method takes about five minutes and requires you to know your current password. The website method works from any computer or phone and is useful if you have forgotten your password or want to change it without turning on your console.

Both routes are equally find. Choose whichever is most convenient for you right now. If you cannot remember your current password, you will need to use the website method and go through the account recovery process first.

Key Takeaways

  • You can change your PSN password from your PS4 or PS5 by going to Settings > Users and Accounts > Account > Security > Password, then entering your current password and your new one.
  • You can also change your password on the PlayStation website by signing into your account, opening Account Settings, and selecting Password under Security.
  • Your new password must be at least 8 characters long and include at least one letter and one number.
  • If you have forgotten your current password, use the "Forgot your password?" link on the PlayStation sign-in page to reset it before you can create a new one.
  • After you change your password, you will be signed out of your console and will need to sign back in with your new password.

Change your password from your PS4 or PS5 console

Start at the home screen of your console. Press the PS button on your controller to open the quick menu, then select your profile icon in the top left corner. From there, select "Account" and then "Security."

Select "Password" from the Security menu. You will be asked to enter your current PSN password. Type it in carefully—if you make a mistake, you will need to start over. Once you have entered your current password correctly, you will be prompted to create a new one.

Your new password must be at least 8 characters long and must contain at least one letter and one number. You cannot use spaces, and you cannot use the same password you used before. Type your new password, then type it again to confirm it. Select "Change" to save your new password.

Your console will sign you out automatically. You will need to sign back in using your new password the next time you want to play online or access your account.

Change your password on the PlayStation website

Open a web browser on any computer or phone and go to the PlayStation Network sign-in page. Sign in with your PSN username or email address and your current password.

Once you are signed in, look for "Account Settings" or "Profile Settings" in the menu—the exact location varies depending on whether you are on a computer or phone, but it is usually in the top right corner or in a hamburger menu. Select "Security" from the menu options.

Find "Password" in the Security section and select it. You will be asked to enter your current password again for security reasons. Type it in, then create your new password using the same rules: at least 8 characters, at least one letter, at least one number, no spaces, and not a password you have used before.

Confirm your new password by typing it a second time, then select "Change Password" or "Save." You will see a confirmation message. Any devices signed into your PSN account will be signed out, and you will need to sign back in with your new password.

What to do if you have forgotten your password

Go to the PlayStation Network sign-in page and select "Forgot your password?" below the password field. Enter your PSN username or the email address linked to your account.

PlayStation will send a password reset link to your email address. Check your inbox and your spam folder—the email may take a few minutes to arrive. Click the link in the email, which will take you to a page where you can create a new password.

Follow the same password rules: at least 8 characters, at least one letter, at least one number. Once you have created your new password, you can sign into your account on the website or on your console using this new password.

Password requirements and security tips

PlayStation requires passwords to be at least 8 characters long and to contain at least one letter and one number. You cannot use spaces in your password. Passwords are case-sensitive, which means "Password1" is different from "password1"—keep track of whether you use capital letters.

Do not use your PSN username, your real name, or your email address in your password. Do not reuse a password you have used before on your PSN account. If you use the same password across multiple websites or accounts, consider using a unique password for PlayStation so that if one account is compromised, your PSN account remains find.

If you share your console with family members, each person should have their own PSN account with their own password. This keeps everyone's progress, friends list, and payment information separate and find.

What happens after you change your password

You will be signed out of your console when ready after changing your password. The next time you try to play online or access your account, you will be prompted to sign in again. Use your new password at that point.

If you are signed into your PSN account on multiple devices—such as a PS4, PS5, or a computer—you will be signed out of all of them. You will need to sign back in on each device using your new password. This is a security feature that prevents unauthorized access to your account.

If you did not change your password and you are suddenly signed out, it is possible that someone else changed it. If this happens, use the "Forgot your password?" link to reset it when ready and then change it to a new, strong password.

Frequently Asked Questions

Can I change my password from my phone or tablet?

Yes. Open a web browser on your phone or tablet, go to the PlayStation Network website, and sign in to your account. Follow the same steps as you would on a computer: go to Account Settings, select Security, then Password. You cannot change your password through the PlayStation mobile app—you must use the website.

What if I change my password but still cannot sign in?

Make sure you are typing your new password correctly, paying attention to capital letters and numbers. If you are still locked out, use the "Forgot your password?" link to reset it again. If you continue to have trouble, contact PlayStation Support through their website—they can help you regain access to your account.

Do I need to change my password if I think someone else knows it?

Yes, change it when ready. Go to the website method if you are not near your console. After you change your password, check your Account Settings for any unauthorized activity, such as purchases you did not make or changes to your email address or payment method. If you see suspicious activity, contact PlayStation Support right away.

Will changing my password delete my games or saved data?

No. Changing your password does not affect your games, saved data, trophies, or anything else on your account. It only changes how you sign in. Your entire account and everything in it stays exactly the same.

How often should I change my PSN password?

There is no requirement to change your password on a set schedule. Change it if you think someone knows it, if you have used the same password on another website that was hacked, or if you straightforward want to update it. Many people change their passwords once or twice a year as a general security practice.