How to unlink a Microsoft account from PlayStation
To unlink your Microsoft account from PlayStation, go to your PlayStation Network account settings, find the connected apps section, and remove the Microsoft connection. The steps differ slightly depending on whether you're using a PlayStation 4, PlayStation 5, or the web version of your account. Once unlinked, you'll no longer be able to sign in using your Microsoft credentials, and any cross-platform features tied to that connection will stop working.
The process takes about two minutes and doesn't affect your PlayStation Network account itself—you'll still be able to sign in with your PSN username and password. Your game library, trophies, and save data remain on your account.
Key Takeaways
- You can unlink your Microsoft account from PlayStation through account settings on your console or through the PlayStation website.
- Unlinking stops you from signing in with Microsoft credentials but doesn't delete your PSN account or your games.
- If you use your Microsoft account to sign in regularly, you'll need to remember your PSN username and password before you unlink.
- Some games that use cross-platform features may lose functionality after you unlink, depending on how they handle authentication.
Unlinking on PlayStation 5
On a PlayStation 5, start by pressing the PS button on your controller to open the control center. Navigate to your profile icon in the top right corner and select it. From there, go to Profile and then Account.
Select Connected apps and websites. You'll see a list of any apps or services linked to your account, including Microsoft. Find Microsoft in the list and select it, then choose Disconnect or Remove. Confirm the action when prompted. That's it—your Microsoft account is now unlinked from this PlayStation 5.
Unlinking on PlayStation 4
On PlayStation 4, go to Settings from the main menu. Scroll down and select Account, then choose Connected apps and websites. You'll see the same list of connected services.
Find Microsoft in the list, select it, and choose Disconnect. Confirm when the system asks you to verify. The process is nearly identical to PlayStation 5, just accessed through a slightly different menu path.
Unlinking through the PlayStation website
You can also unlink your Microsoft account without touching your console. Go to the PlayStation Network website and sign in with your PSN credentials. Navigate to your Account Settings, then find Connected apps and websites or Linked services—the exact name varies depending on your region.
Locate Microsoft in the list of connected apps and select the option to disconnect or remove it. Confirm the action. This method works from any computer or phone and is useful if you don't have when ready access to your console.
What happens after you unlink
Once unlinked, you cannot sign into PlayStation using your Microsoft account credentials. If you've been using your Microsoft email and password as your primary sign-in method, you'll need to use your PSN username and password instead. Make sure you know your PSN credentials before you unlink, or you may lock yourself out of your account temporarily.
Games and save data stay on your account—unlinking doesn't erase anything. However, if you use a game that relies on Microsoft authentication for cross-platform features (such as Xbox Play Anywhere titles or games that sync progress across Microsoft services), those features may stop working until you link again. Your game licenses themselves are not affected.
If you can't find the connected apps section
Older PlayStation 4 consoles or accounts in certain regions may not show a "Connected apps and websites" option in settings. If you don't see it, try signing in through the PlayStation website instead—the web version of account settings is more consistent across regions.
If the option still doesn't appear, your account may not have any linked services, or your console may need a system software update. Check for updates in Settings > System Software Update on PlayStation 4, or Settings > System > System Software > System Software Update and Settings on PlayStation 5.
Relinking your Microsoft account later
If you unlink and later decide you want to reconnect, the process is straightforward. Go back to Connected apps and websites in your account settings and select Microsoft. You'll be prompted to sign in with your Microsoft credentials and grant permission again. Your PSN account will remember the connection once you confirm.
There's no waiting period or penalty for unlinking and relinking—you can do it as many times as you need to.
Frequently Asked Questions
Will unlinking delete my PlayStation account?
No. Unlinking only removes the connection between your Microsoft account and your PSN account. Your PlayStation Network account, games, trophies, and save data all remain intact. You'll still be able to sign in using your PSN username and password.
What if I forget my PSN password before I unlink?
Reset your PSN password before you unlink. Go to the PlayStation website, select "Sign In," then "Can't sign in?" and follow the password reset steps. Once your password is reset and you've confirmed you can sign in, then unlink your Microsoft account. This prevents you from getting locked out.
Do my games disappear if I unlink Microsoft?
Your games stay on your account. However, if a specific game uses Microsoft services for cross-platform progress or features, those features may stop syncing until you link again. The game itself and your license to play it are not affected.
Can I unlink Microsoft from one console but keep it linked on another?
No. Your PSN account is the same across all consoles. If you unlink Microsoft from your account settings, it's unlinked everywhere. However, you can link it again on any console whenever you want.
Why would I want to unlink my Microsoft account?
Common reasons include switching to a different Microsoft account, preferring to sign in with your PSN credentials only, troubleshooting sign-in problems, or removing access if you no longer use cross-platform features. Unlinking is also useful if you're selling or giving away your console and want to remove linked services first.