Two ways to reset your RCA tablet
You can reset an RCA tablet in two ways: a soft reset, which closes all apps and clears temporary files without erasing your data, and a factory reset, which wipes everything and returns the tablet to its original state. A soft reset takes about two minutes and fixes freezing or slow performance. A factory reset takes longer and is permanent—use it only when you plan to sell the tablet, give it away, or when the tablet is so damaged that nothing else works.
The method you choose depends on what problem you are trying to solve. If your tablet is running slowly or an app keeps crashing, start with a soft reset. If you want to erase all your personal information before selling it, or if the tablet will not start up properly, use a factory reset.
Key Takeaways
- A soft reset closes all running apps and clears temporary files without deleting photos, documents, or settings—it takes about two minutes and fixes most freezing problems.
- A factory reset erases everything on the tablet and returns it to the state it came in, and cannot be undone once started.
- Before a factory reset, back up any photos or documents you want to keep by moving them to a cloud service or computer.
- If your RCA tablet will not turn on, you can force a factory reset using the hardware buttons—hold Power and Volume Down together for 10 to 15 seconds.
How to do a soft reset
A soft reset is the safest option to try first. Hold down the Power button on the side or top of your RCA tablet for 10 seconds until the screen goes black. Wait 30 seconds, then press Power again to turn it back on. This closes every app running in the background and clears the tablet's temporary memory without touching your files.
Most freezing, lag, or app crashes stop after a soft reset. If the problem returns within a few hours, move on to a factory reset. If the tablet still will not respond even to the Power button, skip to the forced reset section below.
How to do a factory reset from Settings
Before you start, back up anything you want to keep. Move photos, videos, and documents to Google Drive, OneDrive, or another cloud service, or connect the tablet to a computer and copy files to it. Once you start a factory reset, there is no way to stop it or recover your data.
Open Settings on your RCA tablet. Scroll down and tap System or About Tablet (the exact name varies by RCA model). Look for an option called Reset, Factory Reset, or Erase All Data. Tap it. The tablet will ask you to confirm—read the warning carefully, then tap Reset or Erase. The tablet will restart and begin erasing. This takes 5 to 15 minutes. Do not turn off the tablet during this time.
When the reset finishes, the tablet will restart and show the setup screen you saw when it was brand new. You can now set it up as a new device or sign in with a Google account to restore some apps and settings.
How to force a factory reset if the tablet won't start
If your RCA tablet will not turn on or will not reach the Settings menu, you can force a factory reset using the hardware buttons. This works even if the screen is black or frozen.
Press and hold the Power button and the Volume Down button at the same time. Keep holding both for 10 to 15 seconds. You may see a boot menu or recovery screen appear—if so, use the Volume buttons to highlight Wipe Data or Factory Reset, then press the Power button to select it. If nothing appears on screen, keep holding for the full 15 seconds, then release. The tablet will restart and begin the reset process on its own.
This method erases all data just like a Settings reset does, but it works when the tablet is too damaged to reach the normal menus. The process takes 5 to 15 minutes. Do not interrupt it by pressing buttons or removing power.
What to do after the reset is complete
When your RCA tablet finishes resetting, it will show the initial setup screen. You will be asked to choose a language, connect to Wi-Fi, and sign in with a Google account. If you have a Google account, signing in will restore many of your apps from the Google Play Store automatically.
If you backed up files to the cloud before resetting, open the cloud service app (Google Drive, OneDrive, Dropbox, etc.) and read your files back to the tablet. If you copied files to a computer, connect the tablet to the computer with a USB cable and move the files back.
Common mistakes to avoid
Do not unplug the tablet or press buttons while a reset is running. Interrupting the process can leave the tablet in a broken state that is difficult to fix. If the reset seems to be taking longer than 20 minutes, wait another 10 minutes before assuming something went wrong.
Do not assume a soft reset will erase your data—it will not. If you are selling or giving away the tablet, you must do a factory reset to remove personal information. A soft reset only closes apps and clears temporary files.
If you forget to back up your files before a factory reset, they are gone permanently. Cloud services and computers are the only reliable backup methods. Do not rely on the tablet's internal storage to keep files safe during a reset.
Frequently Asked Questions
Will a soft reset delete my photos or documents?
No. A soft reset only closes running apps and clears temporary files. Your photos, documents, messages, and all other personal data stay on the tablet. Only a factory reset erases everything.
How long does a factory reset take?
A factory reset usually takes 5 to 15 minutes from start to finish. The exact time depends on how much data is on the tablet and which RCA model you have. Do not turn off the tablet during this time.
Can I undo a factory reset?
No. A factory reset is permanent and cannot be reversed. This is why backing up your files before you start is so important. If you have files backed up to the cloud or a computer, you can restore them after the reset is complete.
What should I do if my tablet is stuck on the setup screen after resetting?
Try a soft reset first—hold Power for 10 seconds, wait 30 seconds, then turn it back on. If that does not work, force a factory reset using the Power and Volume Down buttons held together for 15 seconds. If the tablet still will not respond, contact RCA support with your model number.
Do I need to remove my Google account before selling the tablet?
Yes. A factory reset removes your Google account from the tablet, but it is good practice to sign out manually before resetting. Open Settings, tap Accounts, select your Google account, and tap Remove Account. Then do the factory reset to make sure all data is erased.