What a Factory Reset Does and When to Use It
A factory reset erases everything on your Samsung tablet and returns it to the state it was in when it left the factory. This means all your apps, photos, videos, documents, contacts, and settings disappear. The operating system stays the same, but every file and preference you added gets deleted.
Factory reset your tablet when you plan to sell it, give it away, or hand it to someone else. It is also the right move if your tablet is running very slowly, freezing constantly, or acting unstable after months of use. If you have tried clearing the cache and closing background apps without success, a factory reset often solves the problem.
Before you start, back up anything you want to keep. Photos, documents, and contacts can be saved to Google Drive, Samsung Cloud, or your computer. Once you begin the reset, there is no undo button.
Key Takeaways
- A factory reset deletes all your files, apps, and settings, so back up anything important to Google Drive or Samsung Cloud first.
- You can reset your tablet through Settings > General Management > Reset > Factory Data Reset, or by holding Power and Volume Up together during startup.
- The reset takes 5 to 15 minutes depending on how much data is on your tablet, and your tablet will restart several times.
- After the reset completes, you will see the initial setup screen as if the tablet is brand new, and you can sign in with your Google account to restore some apps and data.
Reset Through Settings (The Easiest Method)
Open Settings on your Samsung tablet. Scroll down and tap General Management. Look for Reset and tap it.
You will see several reset options. Tap Factory Data Reset or Reset Device (the exact wording depends on your tablet model and Android version). Read the warning that appears — it will tell you that all data will be erased. Tap Reset or Delete All to confirm.
Your tablet will ask for your Samsung account password or Google account password to prevent someone else from resetting it without permission. Enter the password and tap Next. The reset will begin, and your tablet will restart. Do not turn it off or unplug it during this time. The whole process takes 5 to 15 minutes.
Reset Using Hardware Buttons (If Settings Does Not Work)
If your tablet will not turn on, is stuck on a boot screen, or Settings is not responding, use the hardware button method. First, turn off your tablet completely. If it is frozen, hold the Power button for 10 seconds until it shuts down.
Press and hold the Power button and the Volume Up button at the same time. Keep holding both buttons until the Samsung logo appears on the screen — this usually takes 5 to 10 seconds. You will see a menu with options in white text.
Use the Volume Down button to move the highlight to Wipe Data/Factory Reset or Factory Data Reset. Press the Power button to select it. A confirmation screen will appear. Highlight Yes using Volume Down, then press Power to confirm. The reset will begin. Your tablet will restart several times. Do not interrupt the process.
What Happens After the Reset Completes
When the reset finishes, your tablet will show the initial setup screen, just like a brand new device. You will be asked to choose your language and connect to a Wi-Fi network. Follow the on-screen prompts.
When prompted, sign in with your Google account. This is important because it allows your tablet to restore some of your apps and data automatically. Google will read apps you previously installed from the Play Store, though this can take several minutes depending on how many apps you had.
Your contacts, calendar events, and Gmail messages will sync back if you use Google services. Photos and documents stored in Google Drive will also be available. However, files stored only on your tablet's internal storage will not return — this is why backing up before the reset matters.
Common Mistakes to Avoid
Do not turn off your tablet or remove the battery during the reset. Even if the screen goes black or shows no activity for a minute, the reset is still running. Interrupting it can leave your tablet in an unusable state.
Do not forget your Google account password. You will need it to sign back in after the reset. If you do not remember it, you can recover it on a computer or another device before you start the reset.
Do not assume all your data will come back. Apps and data stored in the cloud (Google Drive, Gmail, Google Photos) will return when you sign in. Files saved only to your tablet's storage will not. This is why a manual backup to Google Drive or Samsung Cloud before the reset is the safest approach.
Backing Up Before You Reset
Open Settings and tap Accounts and Backup or Cloud and Accounts (wording varies by model). Tap Backup or Samsung Cloud. Make sure your Samsung account is signed in, then tap Back Up to save your settings, messages, and app data to Samsung's servers.
For photos and videos, open Google Photos and tap your profile icon in the top right. Tap Photos Settings, then Backup and Sync. Turn on the toggle. Google Photos will upload your photos and videos to your Google account over Wi-Fi.
For documents and files, open Google Drive and tap the plus icon to upload files manually, or use the Files app to move important documents to a Drive folder. These backups stay in the cloud and will be there after your reset is complete.
What to Do If the Reset Fails or Gets Stuck
If your tablet gets stuck on a boot screen or the reset does not finish after 30 minutes, try a force restart. Hold the Power button and Volume Down button together for 10 seconds. Release both buttons. Wait a few seconds, then press Power alone to turn the tablet back on.
If the reset still does not work, your tablet may have a hardware problem or corrupted software that a factory reset cannot fix. Contact Samsung Support through their website or visit a Samsung service center. Bring proof of purchase if the tablet is still under warranty.
Frequently Asked Questions
Will a factory reset remove the password or lock screen?
Yes. After the reset, your tablet will have no password, PIN, or biometric lock. You can set up a new one during the initial setup or later in Settings. If you forgot your password and cannot access Settings, the hardware button reset will remove it.
Can I cancel a factory reset once it starts?
No. Once the reset begins, it will complete. Do not turn off your tablet or remove the battery. If you change your mind before tapping the final confirmation, back out of Settings and the reset will not start.
Will my Samsung account be deleted?
Your Samsung account itself will not be deleted, but it will be removed from the tablet. You can sign back in after the reset using the same username and password. Your Samsung Cloud backup will still be there.
How long does a factory reset take?
Most resets take 5 to 15 minutes from start to finish. Tablets with a lot of data or older models may take longer. Your tablet will restart multiple times during the process, which is normal.
Do I need Wi-Fi to factory reset my tablet?
No. The reset itself does not require Wi-Fi. However, you will need Wi-Fi after the reset to sign in to your Google account and read your apps and data back to the tablet.