The fastest way to reset your Samsung tablet password
If you have forgotten your Samsung tablet password, you can reset it using your Samsung account, Google account, or by performing a factory reset. The method that works depends on which account type you set up during initial setup and whether you still have access to that account's email or phone number.
The quickest route is usually your Samsung account or Google account, because both let you regain access without erasing your data. A factory reset removes everything on the tablet and returns it to its original state—use this only if you cannot access either account.
Key Takeaways
- You can reset a forgotten password using your Samsung account, Google account, or by performing a factory reset that erases all data.
- If you remember the email or phone number linked to your Samsung or Google account, you can reset the password without losing files or apps.
- A factory reset requires you to verify ownership by signing into a Google account after the reset is complete.
- The lock screen will show you which account type is linked to your tablet, so check there first before attempting a reset.
Resetting your password using a Samsung account
On the lock screen, tap Forgot password? or Forgot PIN? depending on what you set up. The tablet will ask you to enter the email address or phone number linked to your Samsung account.
Enter that information and tap Next. Samsung will send a verification code to your email or phone. Check your email inbox or text messages, find the code, and enter it on the tablet. Once verified, you can create a new password and regain access to your tablet without losing any data.
If you do not have access to the email or phone number on file, you will need to use a different method. Move on to the Google account reset or factory reset section below.
Resetting your password using a Google account
If you set up your Samsung tablet with a Google account instead of a Samsung account, tap Forgot password? on the lock screen. The tablet will prompt you to enter the email address associated with your Google account.
Type in your Google email address and tap Next. Google will send a verification code to that email address or to a recovery phone number you set up with Google. Retrieve the code, enter it on the tablet, and then create a new password. Your tablet will unlock and your data remains intact.
If you no longer have access to that email address or recovery phone number, you will need to perform a factory reset instead.
Performing a factory reset when you cannot access your accounts
A factory reset erases all data on your tablet—photos, apps, documents, everything—and returns the device to the state it was in when it left the factory. Only use this method if you cannot reset your password through your Samsung or Google account.
To perform a factory reset, power off your tablet completely. Then press and hold the Volume Up button and the Power button at the same time until the Samsung logo appears. Release both buttons. Use the volume buttons to navigate to Wipe data/factory reset and press the power button to select it. Confirm the action by selecting Yes.
The tablet will erase all data and restart. When it boots up, you will see the initial setup screen. You must sign into a Google account to complete setup—this is Samsung's security measure to prevent theft. If you do not have a Google account, you can create one for free at google.com.
What to do if you see "Find My Mobile" on the lock screen
Some Samsung tablets show a Find My Mobile option on the lock screen instead of the standard password reset. This means your tablet is linked to Samsung's Find My Mobile service. Tap Unlock and sign into your Samsung account using the email and password you set up during registration.
If you have forgotten that password, tap Forgot your Samsung account password? and follow the verification steps using your registered email address or phone number. Once you verify your identity, you can unlock the tablet and set a new password.
Preventing future lockouts
After you regain access, write down your password in a find location—a password manager, a locked drawer, or a trusted person who can help you retrieve it. Make sure the email address and phone number linked to your Samsung and Google accounts are current and that you have access to them.
If you use a PIN or pattern instead of a password, choose something you will remember but that is not obvious—avoid birthdays, sequential numbers, or patterns that trace obvious shapes on the screen.
When to contact Samsung support
If you have tried all three methods above and still cannot access your tablet, contact Samsung support directly. Have your tablet's serial number ready—you can find it in the Settings app under About tablet, or on the back of the device. Samsung support can verify your ownership and may be able to help you regain access.
If your tablet is under warranty, Samsung may offer additional options. If you purchased it through a carrier like Verizon or AT&T, you can also contact them for support.
Frequently Asked Questions
Will resetting my password delete my photos and files?
No. Resetting your password through your Samsung or Google account keeps all your data intact. Only a factory reset erases everything. If you use a factory reset, you lose all photos, apps, and files stored on the tablet.
Can I reset my password without the email or phone number I used to set up the account?
Not through Samsung or Google account recovery. You will need to perform a factory reset instead. After the reset, you can set up the tablet with a new account and a new password.
How long does a factory reset take?
A factory reset usually takes 5 to 15 minutes depending on how much data is on the tablet. Do not turn off the tablet during the reset—let it complete fully, even if the screen goes black.
What if I do not have a Google account to sign into after a factory reset?
You can create a free Google account at google.com using any email address. You will need to sign into a Google account to complete the setup process after a factory reset, so create one before you start the reset if you do not already have one.
Is there a way to bypass the password without resetting it?
No. Samsung and Google accounts are designed to prevent unauthorized access. The only ways to regain access are password reset through your account or a factory reset followed by account sign-in.