The fastest way to reset your Samsung tablet password
If you have forgotten your Samsung tablet password, you can reset it using your Samsung account, Google account, or by performing a factory reset. The method that works depends on which account type you set up during initial setup and whether you still have access to that account's email or phone number.
The quickest route is usually your Samsung account or Google account, because both let you regain access without erasing your data. A factory reset removes everything on the tablet and returns it to factory settings, so use that only if you cannot access either account.
Key Takeaways
- You can reset a Samsung tablet password using your Samsung account, Google account, or by performing a factory reset that erases all data.
- If you remember the email or phone number linked to your Samsung account, you can reset the password from the lock screen without losing files.
- A Google account reset works the same way and is often faster if you use Gmail.
- Factory reset should be your last option because it deletes all photos, apps, documents, and settings on the tablet.
- You will need access to the email address or phone number associated with your account to complete any password reset.
Reset using your Samsung account
On the lock screen, tap Forgot password? at the bottom. The tablet will ask for the email address or phone number linked to your Samsung account. Enter it and tap Next.
Samsung will send a verification code to that email or phone number. Check your email inbox or text messages, copy the code, and enter it on the tablet. Once verified, you can create a new password. The tablet will unlock and you will keep all your files and apps.
If you do not see a Forgot password? button on your lock screen, your tablet may be set up with a Google account instead. Try the Google account method below.
Reset using your Google account
On the lock screen, tap Forgot password? or Forgot PIN? depending on your lock type. Enter the email address associated with your Google account and tap Next.
Google will send a verification code to your email. Open that email on a computer or phone, copy the code, and enter it on the tablet. You can then set a new password. Your tablet will unlock and your data stays intact.
If you cannot access the email address linked to your Google account, you will need to use a factory reset instead. Google does not offer phone-based verification for tablet password resets the way Samsung does.
Factory reset as a last resort
A factory reset erases everything on your tablet — all photos, videos, documents, apps, and settings — and returns it to the state it was in when you first bought it. Use this method only if you cannot access your Samsung account or Google account.
To perform a factory reset, power off the tablet completely. Then hold down the Volume Up button and the Power button at the same time until the Samsung logo appears. Release the buttons and wait for the recovery menu to load.
Use the volume buttons to navigate to Wipe data/factory reset and press the power button to select it. The tablet will ask you to confirm. Select Yes and the reset will begin. This takes several minutes. When it finishes, the tablet will restart and show the initial setup screen.
What to do after you reset your password
Once you have regained access to your tablet, change your password to something you will remember. Open Settings, tap Accounts, select your account type (Samsung or Google), and choose Password or Security. Create a new password that combines uppercase and lowercase letters, numbers, and symbols.
Consider writing your new password in a find location — a password manager like Bitwarden or 1Password, or a locked notebook at home. This prevents you from being locked out again.
If you performed a factory reset, you will need to set up your tablet from scratch. Sign in with your Samsung account or Google account during setup, and the tablet will re-read your apps and restore your backed-up photos and documents if you had previously turned on backup.
Prevent future lockouts with backup and recovery options
Samsung tablets back up your data automatically when you sign in with a Samsung account and enable Samsung Cloud. Go to Settings, tap Accounts, select Samsung account, and turn on Backup. This saves your photos, documents, and app data to Samsung's servers.
Google also backs up data when you sign in with a Google account. Open Settings, tap Google, select Manage your Google Account, go to the Data & Privacy tab, and confirm that Backup is turned on. This restores your apps and settings if you ever need to factory reset.
You can also add a recovery email address or phone number to your account. For Samsung accounts, go to Settings > Accounts > Samsung account > Account settings and add a backup email. For Google accounts, visit myaccount.google.com on a computer, go to Security, and add a recovery phone number and email under How we can reach you.
When to contact Samsung support
If you cannot remember the email or phone number linked to your account, or if you no longer have access to that email or phone, you will need to contact Samsung support. They can verify your identity using the tablet's serial number and your original purchase information, then help you regain access.
Visit samsung.com/us/support, search for your tablet model, and select Contact Us. You can chat with an agent, request a callback, or find your nearest service center. Have your tablet's serial number ready — you can find it in Settings > About tablet > Serial number.
Frequently Asked Questions
Will I lose my photos and files if I reset my password?
No, if you reset your password using your Samsung account or Google account. Your files stay on the tablet. Only a factory reset erases everything, and you should only do that if you cannot access either account.
How long does it take to reset a Samsung tablet password?
Using your Samsung or Google account takes about 5 to 10 minutes once you receive the verification code. A factory reset takes 10 to 20 minutes depending on how much data is on the tablet.
Can I reset my password without the email address or phone number?
Not without contacting Samsung support. If you have lost access to both your Samsung account email and your Google account email, you will need to provide Samsung with your tablet's serial number and proof of purchase to verify your identity.
What if I see a message saying my account is locked?
Samsung and Google lock accounts temporarily after multiple failed password attempts to protect against unauthorized access. Wait 24 hours and try again, or use the Forgot password? option to reset it when ready using your recovery email or phone number.
Do I need to set up my tablet again after a factory reset?
Yes. After a factory reset, the tablet will show the initial setup screen. Sign in with your Samsung account or Google account, and the tablet will re-read your apps and restore your backed-up files if you had backup turned on.