The Three Ways to Restart Your Samsung Galaxy Tablet
A restart clears your tablet's temporary memory and stops all running apps, which fixes most freezing, lag, and app crashes. You have three options: a soft restart (the safest, everyday choice), a forced restart (when the tablet is frozen), and a factory reset (which erases everything and returns the tablet to factory settings). Most of the time, a soft restart solves the problem.
Which method you use depends on whether your tablet is responding to touch. If it is, use the soft restart. If it is frozen and will not respond, use the forced restart. Only use a factory reset if you are troubleshooting a serious problem and have backed up your data first.
Key Takeaways
- A soft restart takes 30 seconds and works when your tablet is responding normally—swipe down from the top, tap the power icon, and select Restart.
- A forced restart works on a frozen tablet by holding the power button and volume down together for 10 to 15 seconds until the Samsung logo appears.
- A factory reset erases all your data and returns the tablet to its original state, so back up your files before starting.
- After any restart, wait two to three minutes for the tablet to fully boot before opening apps or connecting to Wi-Fi.
Soft Restart: The Everyday Method
A soft restart is the standard way to restart your tablet when it is working normally. It closes all apps and clears temporary files without erasing any of your data. This is the safest option and the one to try first if your tablet is slow or an app is misbehaving.
Step 1: Swipe down from the top of the screen with two fingers to open the Quick Settings panel. You will see a row of icons including Wi-Fi, Bluetooth, and others.
Step 2: Look for the power icon (it looks like a circle with a line at the top). Tap and hold it for one to two seconds.
Step 3: A menu will appear with three options: Power Off, Restart, and Emergency SOS. Tap Restart.
Step 4: The tablet will ask you to confirm. Tap Restart again. The screen will go black, and the Samsung logo will appear. Wait for the tablet to fully boot—this usually takes 30 to 60 seconds. Do not touch the screen or press any buttons while it is restarting.
Forced Restart: When Your Tablet Is Frozen
If your tablet is frozen and will not respond to touch, a forced restart forces the device to shut down and turn back on. This works even when the screen is black or stuck on one app. A forced restart does not erase your data.
Step 1: Locate the power button on the side or top of your tablet (the exact location varies by model).
Step 2: Find the volume down button, usually on the same edge as the power button.
Step 3: Press and hold both the power button and the volume down button at the same time. Keep holding for 10 to 15 seconds. Do not release early.
Step 4: The Samsung logo will appear on the screen, and the tablet will vibrate. You can release the buttons now. The tablet will restart and boot normally. This takes 30 to 90 seconds.
If the forced restart does not work after two attempts, your tablet may have a hardware problem. Try charging it for 30 minutes and then attempt the forced restart again.
Factory Reset: Erasing Everything and Starting Over
A factory reset returns your tablet to the state it was in when it left the factory. It erases all your apps, photos, messages, contacts, and settings. Only do this if you are troubleshooting a serious problem like malware, persistent crashes, or if you are preparing to sell or give away the tablet. Back up your data before you start.
Step 1: Open the Settings app (the gear icon on your home screen or in the app drawer).
Step 2: Scroll down and tap General Management (or About Device on some models).
Step 3: Tap Reset or Reset Options.
Step 4: Select Factory Data Reset or Erase All Data.
Step 5: The tablet will show a warning that all data will be erased. Read it carefully. Tap Reset or Delete All to confirm.
Step 6: If your tablet is password-protected, you will be asked to enter your Samsung account password or PIN. Do this now.
Step 7: The tablet will restart and erase all data. This can take 10 to 20 minutes. Do not turn off the tablet or remove the battery during this time. When it finishes, you will see the setup screen as if the tablet is brand new.
What to Do After a Restart
After any restart, give your tablet two to three minutes to fully boot before opening apps or connecting to Wi-Fi. The first boot after a restart is slower than normal because the system is rebuilding its cache. If you restart because an app was crashing, do not open that app when ready—wait a few minutes first.
If you did a soft or forced restart and the problem returns within a few hours, the issue may be with a specific app. Try uninstalling the app that was causing trouble, or check the Google Play Store for an update. If the problem happens again after a factory reset, contact Samsung support, as your tablet may have a hardware issue.
Common Mistakes to Avoid
Do not hold the power button alone for more than a few seconds during a soft restart—this will turn the tablet off instead of opening the restart menu. If you are doing a forced restart, hold both buttons for the full 10 to 15 seconds; releasing early will not work.
Never remove the battery or turn off the tablet during a factory reset. Interrupting the process can leave your tablet in an unusable state. If you are doing a factory reset, make sure your tablet is plugged in and has at least 50 percent battery before you start.
Do not assume a restart will fix hardware problems like a cracked screen, water damage, or a broken charging port. A restart only helps with software issues like freezing, lag, or app crashes.
Frequently Asked Questions
Will restarting my tablet erase my photos and files?
A soft restart and a forced restart do not erase anything. Only a factory reset erases your data. If you are unsure which type of restart you need, use the soft restart first—it is safe and solves most problems.
How long does a restart take?
A soft restart takes 30 to 60 seconds from the moment you tap Restart until the home screen appears. A forced restart takes 30 to 90 seconds. A factory reset takes 10 to 20 minutes. Do not use your tablet during any of these processes.
My tablet is completely black and will not turn on. Is that a restart problem?
A black screen usually means the battery is dead, not that a restart is needed. Plug your tablet into a charger and wait 15 to 30 minutes before trying to turn it on. If it still will not turn on after charging, try a forced restart by holding the power and volume down buttons together for 15 seconds.
Can I restart my tablet while it is charging?
Yes, you can restart your tablet while it is plugged in. In fact, it is a good idea to keep it plugged in during a restart so the battery does not drain. For a factory reset, make sure the tablet is plugged in and has at least 50 percent battery before you start.
What should I do if my tablet is still frozen after a forced restart?
Try charging the tablet for 30 minutes and then attempt the forced restart again. If it is still frozen, try a factory reset if you have backed up your data. If neither works, your tablet may have a hardware problem and you should contact Samsung support or visit a repair shop.