Check the Settings App on Your Tablet

The fastest way to find your exact Samsung tablet model is to open the Settings app on the device itself. Tap Settings (usually a gear icon), then scroll down and select About tablet or About device. The screen will show your model number, which looks something like "SM-T870" or "SM-X700", along with the marketing name Samsung uses — for example, Galaxy Tab S9 Ultra or Galaxy Tab A7.

Write down or take a screenshot of both the model number and the marketing name. The model number is what Samsung support uses to look up specifications, while the marketing name is what you'll see in product listings and reviews online.

Key Takeaways

  • Open Settings, then About tablet to see your model number and marketing name on the device itself.
  • The model number (like SM-T870) is printed on the back of your tablet and in the box it came in.
  • Samsung's support website lets you search by model number to find specs, software updates, and warranty information.
  • If you've lost the tablet, the original receipt or email confirmation from purchase will show the exact model you bought.

Look at the Back of Your Tablet and Original Box

Samsung prints the model number on a label on the back of every tablet, usually near the bottom. The label also includes the serial number, regulatory information, and sometimes a barcode. If you still have the original box, the model number appears on the outside packaging and on any paperwork inside.

The back label is the most reliable source if your tablet won't turn on or if Settings is not working. Take a clear photo of the label if you need to reference it later — the small text can be hard to read in person.

Search Samsung's Support Site by Model Number

Once you have your model number, go to samsung.com/us/support (or your country's Samsung support site) and use the search bar to enter the model number. Samsung will show you the exact tablet name, release date, specifications, available software updates, and warranty information for that specific model.

This is especially useful if you want to check whether your tablet can receive the latest Android version, how much storage it has, or what the original price was. You can also read the user manual from this page if you need instructions for a specific feature.

Check Your Purchase Receipt or Email Confirmation

If you bought the tablet from a retailer or online store, your receipt or order confirmation email will list the exact model name and number. Look for emails from Samsung, Best Buy, Amazon, Costco, or wherever you made the purchase. The model information is usually in the product description or on the invoice.

This method works even if you no longer have the tablet in front of you. If you bought it years ago and deleted the email, you can log into your account on the retailer's website and view your order history.

Understand Samsung's Tablet Naming System

Samsung uses two naming systems that can be confusing. The marketing name is what you see in ads and stores — Galaxy Tab S9, Galaxy Tab A8, Galaxy Tab S9 FE. The model number is a code like SM-T870 or SM-X700 that Samsung uses internally and for support.

The same marketing name sometimes comes in multiple model numbers because Samsung makes different versions for different regions or storage capacities. For example, the Galaxy Tab S9 Ultra has model SM-X910 in some countries and SM-X920 in others. Always use the model number when contacting support or looking up technical details, because the marketing name alone might not be specific enough.

Use Your Google Account to Find Device Information

If you signed into a Google account on your Samsung tablet, you can see the device listed in your Google Account security settings. Go to myaccount.google.com, click Security on the left, then scroll down to Your devices. Click on your tablet's name to see when it last connected, what apps have permission to your account, and sometimes the model name.

This method is helpful if you have multiple Samsung tablets and need to remember which is which, or if you want to see when a tablet last accessed your account. It does not always show the full model number, but it will confirm the device name and type.

Contact Samsung Support With Your Serial Number

If you cannot access Settings and do not have the box or receipt, you can contact Samsung support directly with your serial number (also printed on the back label). Samsung can look up your tablet's model, warranty status, and service history using just the serial number. Call Samsung's support line or use their online chat — both are available on samsung.com/us/support.

Have the serial number ready when you contact them. It is a long string of numbers and letters, separate from the model number. Support can usually identify your tablet within a few minutes and help you with any questions about updates, repairs, or specifications.

Frequently Asked Questions

What is the difference between the model number and the marketing name?

The marketing name (Galaxy Tab S9 Ultra) is what Samsung calls the tablet in advertisements and stores. The model number (SM-X910) is an internal code Samsung uses for support and technical identification. The same marketing name can have multiple model numbers for different regions or storage sizes.

Where exactly is the model number printed on my tablet?

The model number is on a label on the back of the tablet, usually near the bottom. It starts with "SM-" followed by letters and numbers. The label also shows the serial number, regulatory markings, and sometimes a barcode. If the label is worn or hard to read, check the original box or your purchase receipt.

Can I find my tablet model if it won't turn on?

Yes. Check the back of the tablet for the printed label with the model number, or look at the original box and packaging. If you still have your receipt or order confirmation email, that will also show the model. You do not need the tablet to be powered on to find this information.

Why do I need the model number instead of just the marketing name?

Samsung makes multiple versions of each marketing name for different regions, storage capacities, and connectivity options (Wi-Fi only or Wi-Fi plus cellular). The model number tells Samsung support exactly which version you have so they can give you accurate information about software updates, specifications, and repairs.

Is the serial number the same as the model number?

No. The model number identifies what type of tablet you have (like SM-T870). The serial number is unique to your individual device and is used to track warranty, repairs, and ownership. Both are printed on the back label, but they are different codes.