Find your model number on the machine itself

The fastest way to identify your Dyson is to look for the model number printed on a label attached to the vacuum. On most uprights, this label is on the back of the main body, near the dust bin. On cordless stick vacuums, check the back of the handle or the side of the motor head. On robot vacuums, the label is usually on the underside or back panel.

The model number starts with letters — typically DC, V, AM, or RB — followed by numbers. For example, V15, DC59, or RB02. Write down the full code exactly as it appears. This number is what you need to search for parts, manuals, or warranty information.

If the label is worn or missing, you can also check the original box or receipt if you still have them. The model number appears on both.

Key Takeaways

  • The model number is printed on a label attached to the vacuum body — on uprights it is usually on the back, on cordless sticks it is on the handle or motor head, and on robots it is on the underside.
  • Model numbers begin with letters like DC, V, AM, or RB followed by numbers, and you should record the full code exactly as printed.
  • If you cannot find the label on the machine, check the original box, receipt, or warranty card.
  • Once you have the model number, you can search the Dyson website or contact Dyson support to find manuals, parts lists, and warranty details specific to your machine.

Recognize your vacuum type by its shape and design

If you cannot locate the label, you can narrow down your model by identifying which category your Dyson falls into. Dyson makes several distinct types: upright vacuums (tall machines you push), cordless stick vacuums (lightweight handheld wands), robot vacuums (disc-shaped floor cleaners), and handheld spot cleaners.

Upright models typically have a large dust bin at the top and a long handle. Cordless stick vacuums are thin wands with a trigger on the handle and a motor head at the bottom. Robot vacuums are round or oval discs that move on their own. Once you know which type you own, you can search Dyson's website by category to find your specific model.

Search the Dyson website by model type

Go to dyson.com and look for a section labeled "Support" or "Manuals and Documentation." Most Dyson sites have a search tool where you can enter your model number directly. If you do not have the number, you can browse by product type — for example, "Cordless Vacuums" or "Robot Vacuums" — and look through images until you recognize yours.

The Dyson website also lists specifications, filter types, and compatible accessories for each model. This information is useful if you need to order replacement parts or understand what your machine can do.

Check your warranty card or purchase receipt

Your original warranty card or receipt often lists the model number. If you bought the vacuum recently and still have the paperwork, this is usually the quickest source. The model number may also appear on the original box under a barcode or product information section.

If you purchased the vacuum from a retailer like Best Buy or Costco, you can also contact them with your receipt and they can look up the model in their system.

Contact Dyson support with a photo

If you have tried the above steps and still cannot find the model number, you can contact Dyson customer support directly. Have a clear photo of the label area ready, or describe the vacuum's appearance — its color, size, and whether it is cordless or plugged in. Dyson support can usually identify the model from a photo or description and provide you with the model number and any information you need.

Dyson support is reachable through their website chat, phone line, or email. Response times vary, but phone support is usually fastest if you need the answer right away.

Understand what the model number tells you

Dyson model numbers follow a pattern that tells you something about the machine. Models starting with DC are older upright vacuums, usually corded. Models starting with V are cordless stick vacuums — the higher the number after the V, the newer the model. For example, a V15 is newer than a V11. Models starting with AM are handheld spot cleaners. Models starting with RB are robot vacuums.

Knowing this helps you understand whether you own a current-generation machine or an older model, which affects what parts and accessories are available for it.

Use the model number to find manuals and parts

Once you have your model number, you can use it to find the user manual, parts diagrams, and filter replacement guides. The Dyson website has a searchable library of manuals organized by model. You can also use the model number to order genuine replacement parts — filters, belts, brush bars, and dust bins — either from Dyson directly or from authorized retailers.

Having the correct model number ensures you order parts that actually fit your machine. Ordering the wrong part wastes money and may damage the vacuum if you try to install it.

Frequently Asked Questions

Where exactly is the model number on a Dyson cordless stick?

On cordless stick models, the label is usually on the back of the handle or on the side of the motor head at the bottom of the wand. Look for a white or silver rectangular sticker with printed text. If you cannot find it there, check the back of the dust bin or the underside of the motor head.

What if my Dyson label is faded and I cannot read the number?

Try shining a flashlight at an angle across the label — sometimes faded text becomes readable in certain light. If that does not work, contact Dyson support with a photo of the label and they can often read it or identify the model from the machine's appearance.

Is the model number the same as the serial number?

No. The model number (like V15 or DC59) identifies the type of vacuum. The serial number is a unique code specific to your individual machine. Both appear on the label, but the model number is what you need for manuals and parts.

Can I find my model number online if I bought it used?

If you have the original box or paperwork, yes. If not, your best option is to look for the label on the machine itself or contact Dyson support with a photo. Used machines still have their original labels unless they have been removed.

Do all Dyson vacuums have the same label location?

No. Upright models have labels on the back of the body, cordless sticks have them on the handle or motor head, and robots have them on the underside. Check multiple locations if you do not find it in the first place you look.