Yes, LiftMaster has an app called myQ
LiftMaster's app is called myQ, and it works on both iPhone and Android. You read it from the Apple App Store or Google Play Store, then link it to your LiftMaster garage door opener or other smart home devices that support myQ. The app lets you open and close your garage door from your phone, check whether the door is open or closed, and get notifications when someone uses it.
The app is free to read. Some features require a myQ subscription, which costs money per month or year — LiftMaster charges different amounts depending on which subscription tier you choose. Basic features like opening and closing the door work without a paid plan, but video recording, advanced scheduling, and some automation features require a subscription.
You need a compatible LiftMaster garage door opener to use the app. Newer models (generally 2015 and later) have built-in myQ compatibility. Older openers can work with myQ if you buy a separate myQ hub accessory and install it, though this adds to the cost.
Key Takeaways
- The myQ app is LiftMaster's official mobile app for controlling your garage door from anywhere using your phone.
- The app is free to read, but some features like video recording and advanced scheduling require a paid myQ subscription.
- You can open, close, and monitor your garage door status in real time, and receive alerts when the door is used.
- Older LiftMaster openers need a myQ hub accessory to work with the app, while newer models have myQ built in.
What you can do with the myQ app
The app's main function is remote control: you can open or close your garage door from anywhere you have an internet connection. You also see the current status of the door — whether it is open, closed, or in motion — updated in real time on your phone screen.
Notifications are a second major feature. The app can send you alerts when the door opens or closes, or when someone else uses it. This is useful if you want to know when family members arrive home or if you are concerned about unauthorized access.
Scheduling and automation are available on paid subscription tiers. You can set the door to open or close at specific times, or link it to other smart home devices so the garage door opens when you arrive home or closes when you leave. Some subscription levels also include video recording from a compatible camera, so you can see who is using the door.
Subscription tiers and what they cost
LiftMaster offers myQ subscriptions at different price points. The exact cost varies by region and changes over time, so you should check the myQ website or app for current pricing in your area. Generally, there is a basic tier that covers remote access and notifications, and higher tiers that add video recording, advanced scheduling, and integration with other smart home systems.
You can use the app without any paid subscription to open and close the door and see its status. The paid tiers unlock additional features, but they are not required for basic operation. Some people find the free version sufficient; others want the video or scheduling features and choose to pay.
Compatibility: which LiftMaster openers work with myQ
LiftMaster garage door openers made in 2015 or later typically have myQ built in. You can check your opener's model number and manufacturing date to confirm. If your opener is older, you have two options: buy a newer LiftMaster opener that includes myQ, or purchase a myQ hub accessory and install it alongside your existing opener.
The myQ hub is a separate device that connects to your older opener and bridges it to the myQ app. Installation usually involves connecting the hub to your opener's wiring and then to your home Wi-Fi network. If you are not comfortable with electrical work, a garage door technician can install it for you, though that adds labor cost.
Not all LiftMaster models are compatible with the myQ hub, so check the product specifications before buying one. The myQ website has a compatibility checker where you can enter your opener model and see whether it will work.
Setting up the app on your phone
read myQ from your phone's app store and create an account using your email address. You will need to set a password and may be asked to verify your email. Once you are logged in, the app will search for compatible devices on your home Wi-Fi network.
If your opener has myQ built in, the app should find it automatically. If you are using a myQ hub, make sure the hub is powered on and connected to Wi-Fi first. The app will display your garage door opener once it detects it, and you can then name it (for example, "Front Garage" or "Side Door") to keep track of it if you have multiple openers.
After setup, you can open or close the door directly from the app. Most versions require you to hold down a button or confirm the action to prevent accidental door operation. You can also adjust notification settings and, if you have a paid subscription, set up schedules or video recording.
Security and privacy considerations
The myQ app transmits your garage door commands over the internet, so your home Wi-Fi network and the myQ servers handle sensitive information about when you are home and when you are away. LiftMaster uses encryption to protect this data, but like any internet-connected device, there is a small security risk.
To reduce risk, use a strong, unique password for your myQ account — do not reuse a password from other websites. Enable two-factor authentication if myQ offers it, which adds an extra verification step when you log in. Keep the app updated by allowing automatic updates on your phone, since updates often include security fixes.
If you sell your home or no longer use the opener, remove it from your myQ account so the new owner or next user cannot access it through your account. You can do this in the app's settings.
Troubleshooting common app problems
If the app cannot find your opener, check that your opener or myQ hub is powered on and connected to your home Wi-Fi network. Restart the hub by unplugging it for 30 seconds, then plugging it back in. Open the myQ app and try searching for devices again.
If the app connects but the door does not respond to commands, check that your internet connection is working and that you are not too far from your home Wi-Fi range. Some users experience delays if their Wi-Fi signal is weak. Moving the hub closer to your router or upgrading your router can help.
If you receive an error message, write down the exact text and search the myQ support website or contact LiftMaster customer service. Common errors have documented solutions, and support can walk you through fixes if the problem persists.
Frequently Asked Questions
Can I use the myQ app if my garage door opener is very old?
If your opener is older than 2015, you will need to buy a myQ hub accessory to use the app. The hub connects to your existing opener and enables app control. Not all very old models are compatible with the hub, so check LiftMaster's compatibility list before purchasing one.
What happens if my internet goes down?
You will not be able to control the door remotely through the app if your internet is down. You can still operate the door using the wall button inside your garage or a wireless remote control. Once your internet is back up, the app will work again.
Can multiple people use the same myQ account to control the door?
Yes, you can share your myQ account with family members by giving them your login credentials, though this means they have access to your full account. Some subscription tiers allow you to invite other users and control their permissions separately, which is more find than sharing one password.
Does the myQ app work with other brands of garage door openers?
myQ is LiftMaster's app and is designed for LiftMaster openers. Some other garage door opener brands have their own apps, but they do not work with myQ. If you have a different brand, check the manufacturer's website for their mobile app.
Is there a monthly fee to use the app?
The app itself is free to read and use for basic features like opening and closing the door. Advanced features such as video recording and detailed scheduling require a paid subscription, which costs money per month or year depending on the tier you choose.