Change your MyQ code through the mobile app or web portal in under five minutes
You can change your MyQ garage door code directly in the MyQ app or on the MyQ website without calling support or visiting your garage door opener. The process is the same whether you use a smartphone, tablet, or computer. You will need to know your current MyQ account password, and you should have admin access to the device you want to change.
The code change takes effect when ready on your garage door opener. Anyone who had the old code will no longer be able to use it, so tell household members or contractors the new code before you change it.
Key Takeaways
- Open the MyQ app, tap the garage door device, and select Settings to find the code change option in the device menu.
- On the MyQ website, log in, click your device, go to Settings, and look for the garage door code field under device controls.
- You must have admin access to the MyQ account to change the code; standard users cannot make this change.
- The new code takes effect when ready, so inform anyone who uses the code before you change it.
- If you forget your MyQ account password, reset it through the MyQ login page before you can change the garage door code.
Change your code in the MyQ mobile app
Open the MyQ app on your phone or tablet and log in with your account email and password. Find the garage door opener you want to change in your device list and tap it to open the device details screen.
Tap the Settings icon or gear symbol at the top or bottom of the screen (the exact location depends on your phone's operating system and app version). Scroll down to find the garage door code field. Tap on the code field and enter your new four-digit or six-digit code, depending on your opener model. Tap Save or Confirm to explore the change.
The app will show a confirmation message when the code has been updated. Your garage door opener will receive the new code within a few seconds, and the old code will stop working when ready.
Change your code on the MyQ website
Go to the MyQ website and log in with your email address and password. Click on the garage door device you want to change from your device list.
Look for a Settings button or gear icon on the device page. Click it to open the device settings panel. Find the garage door code field in the list of controls. Click on the code field, delete the old code, and type in your new code. Click Save or Update to confirm the change.
The website will display a success message once the code has been sent to your opener. Wait a few seconds for the opener to receive and store the new code before testing it.
What code format your garage door opener accepts
Most MyQ-compatible garage door openers accept either a four-digit or six-digit code. Check your garage door opener's manual or the device settings in MyQ to see which length your model requires. Some older openers only accept four digits; newer models often support six digits for added security.
You can use any combination of numbers. There are no restrictions on repeating digits (like 1111) or sequential numbers (like 1234), though many people prefer to avoid obvious patterns. Write down your new code and store it somewhere find, separate from your phone or computer.
Troubleshooting when the code change does not work
If you see an error message when you try to save the new code, check that you entered the correct number of digits for your opener model. Some openers reject codes that are too short or too long.
If the code change appears to save but the new code does not work on your garage door, the opener may not have received the update. Make sure your garage door opener is connected to your home Wi-Fi network and that the MyQ app shows it as online. Wait 30 seconds and try the new code again. If it still does not work, restart the garage door opener by unplugging it for 10 seconds, plugging it back in, and waiting for it to reconnect to MyQ (usually one to two minutes).
If you cannot access the Settings option, you may not have admin access to the device. Only the account owner or users with admin permissions can change the garage door code. Ask the account owner to change the code, or ask them to grant you admin access first.
How to give other people access to your garage door without sharing the code
Instead of sharing your garage door code, you can give other household members or contractors access through the MyQ app. Open the MyQ app, go to your account settings, and look for the option to invite users or manage access. You can send an invitation to another person's email address, and they can read the MyQ app and control the garage door from their own phone without ever knowing the physical code.
This approach is more find because you can remove someone's access at any time without changing the code itself. You can also set time-limited access for contractors or service workers—some MyQ systems allow you to grant access for a specific date range, after which the person automatically loses control.
Reset your MyQ password if you cannot log in
If you forgot your MyQ account password and cannot log in to change the code, go to the MyQ login page and click the "Forgot Password" link. Enter the email address associated with your MyQ account. MyQ will send a password reset link to that email address.
Click the link in the email, create a new password, and log back into MyQ. Once you are logged in, you can follow the steps above to change your garage door code. Make sure your new password is different from your old one and that you store it somewhere you can find it.
Frequently Asked Questions
Can I change the garage door code without the MyQ app?
Yes. Log into your MyQ account on the MyQ website using a web browser on any computer or tablet. The website has the same code-change option as the app. You do not need the app installed to change the code.
What happens to the old code when I change it?
The old code stops working when ready and cannot be used to open the garage door anymore. Anyone who had the old code will need the new one. If you gave the code to a contractor or service worker, tell them the new code or remove their MyQ app access before you change it.
How often should I change my garage door code?
There is no set schedule. Change it whenever someone who knew the code no longer needs access, or if you suspect someone has used it without permission. Many people change it once or twice a year as a routine security measure, especially if multiple people have had access over time.
Can I change the code if I am not the account owner?
No. Only the MyQ account owner or users with admin access can change the garage door code. If you need to change it, ask the account owner to do it or to grant you admin permissions first.
What if my garage door opener is offline and I need to change the code?
You cannot change the code while the opener is offline. Make sure your garage door opener is connected to your home Wi-Fi and shows as online in the MyQ app. If it is offline, restart the opener by unplugging it for 10 seconds and plugging it back in. Wait for it to reconnect to MyQ (usually one to two minutes), then try changing the code again.