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Credit card surcharges are additional fees that merchants add to the price of goods or services when customers pay with a credit card. These surcharges exist because merchants pay processing fees to credit card companies and payment processors—typically 2-3% of each transaction. Some merchants pass these costs to customers who choose to pay with credit rather than cash or debit.
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The rules governing whether merchants can add surcharges vary significantly by state. Some states prohibit surcharges entirely, while others allow them under specific conditions. Understanding these laws matters whether you're a consumer trying to understand unexpected charges on your receipt or a business owner wondering what you're legally permitted to charge your customers.
Federal law has addressed surcharge rules in limited ways. In 2013, a settlement known as the Durbin Amendment-related case allowed merchants more flexibility with surcharges, but this federal rule created a floor—not a ceiling. States can impose stricter rules than federal law allows, and many have done so.
The landscape continues to shift. Some states have recently modified their surcharge laws, while others are debating new regulations. Staying informed about your specific state's current rules helps you avoid unexpected charges as a consumer or legal violations as a business operator.
Practical Takeaway: Check your state's specific laws before accepting a surcharge or before implementing one in your business, as rules differ substantially from state to state.
Ten states currently ban credit card surcharges outright. These states—California, Colorado, Connecticut, Florida, Illinois, Kansas, Maine, Massachusetts, Missouri, and Oklahoma—do not allow merchants to add extra charges when customers use credit cards, regardless of the reason or circumstances.
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California's prohibition is among the oldest and most strictly enforced. California law states that merchants cannot impose a surcharge on a credit card transaction, though they can offer a discount for paying with cash. This distinction matters: a cash discount is legal, but a credit surcharge is not. The difference appears subtle but carries legal weight. A $100 purchase with a 3% cash discount costs $97 if you pay cash and $100 if you pay credit. A $100 purchase with a 3% credit surcharge costs $100 if you pay cash and $103 if you pay credit. Both yield the same final prices, but only the cash discount approach complies with California law.
Florida's ban emerged from concerns about consumer protection and fair pricing. Many residents and lawmakers viewed surcharges as a hidden fee that confused consumers at the point of sale. Connecticut and Massachusetts have similar consumer protection frameworks that prohibit surcharges for the same reason.
Illinois implemented its surcharge ban in 2007, making it one of the earlier adopters of this approach. Colorado and Kansas followed with comparable restrictions. These states maintain that surcharges harm consumers by making final prices unclear until checkout.
Merchants operating in these states should review their payment processing procedures to ensure compliance. Penalties for violations can include fines and civil lawsuits from affected consumers.
Practical Takeaway: If you conduct business in any of these ten states, never add a surcharge for credit card payments; offer a cash discount instead if you want to encourage non-card payments.
Many states permit credit card surcharges but require merchants to follow specific rules about notice, caps on surcharge amounts, or card types eligible for surcharging. These restrictions aim to balance merchant interests with consumer protection.
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New York allows surcharges but requires merchants to notify customers in writing before processing the transaction. The written notice must clearly state that a surcharge will be added. Some merchants accomplish this through signage at checkout or statements in their terms of service. The notification requirement prevents the surprise of discovering a surcharge after agreeing to purchase something.
Texas permits surcharges but caps them at 5% of the transaction amount. This means a merchant cannot charge more than $5 on a $100 credit card purchase, even if their processing fees are higher. The cap protects consumers from excessive charges while still allowing merchants to recover some processing costs.
Michigan allows surcharges on credit card purchases but requires clear disclosure at the point of sale. Merchants must inform customers of the surcharge before completing the transaction, not after.
Pennsylvania permits surcharges under the condition that they don't exceed the merchant's actual cost of processing the credit card payment. If a merchant's payment processor charges 2.5%, the merchant cannot surcharge 3% or higher. This requirement ensures surcharges represent genuine cost recovery rather than profit centers.
Louisiana, Nebraska, and several other states allow surcharges with varying notification and disclosure requirements. Some require signage in the store, while others require verbal or written notice at the time of transaction.
Practical Takeaway: If your state allows surcharges, review the specific requirements for notification, caps, and documentation before implementing any surcharge policy in your business.
Approximately fifteen states have no specific state-level credit card surcharge laws. In these states—including Alabama, Alaska, Arizona, Delaware, Georgia, Hawaii, Idaho, Indiana, Iowa, Louisiana, Mississippi, Nevada, New Hampshire, New Mexico, and Wyoming—the legal situation for surcharges is less clear-cut than in states with explicit bans or permissions.
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When a state has no specific law addressing surcharges, merchants and consumers often look to federal law and local regulations for guidance. Federal law, as established through the 2013 settlement and subsequent cases, generally permits surcharges on credit card transactions. However, this federal permission does not prevent states from later enacting surcharge bans or restrictions.
The absence of state law doesn't mean surcharges are automatically legal. Some municipalities within these states have enacted their own surcharge restrictions or requirements. For example, a city within a state that has no surcharge law might still prohibit surcharges locally. Anyone operating multiple locations must research both state and local rules.
Consumer groups and state legislators in these states sometimes debate whether to establish surcharge laws. Some argue that consumer protection demands restrictions, while others believe merchants should have freedom to set pricing policies. These ongoing debates mean that the legal landscape in these states could change.
For consumers, the lack of state surcharge law doesn't leave you unprotected entirely. Federal law prohibits deceptive pricing practices, so a merchant cannot hide surcharges or misrepresent their amount. For merchants, the absence of a state law suggests you should still research whether your local city or county has surcharge rules before implementing a surcharge policy.
Practical Takeaway: In states without specific surcharge laws, research your local city or county rules, and maintain clear disclosure practices regardless of what local law requires, as standards may change.
Understanding surcharge laws helps you recognize when charges are legal and when they may violate consumer protections. The first step is to know your state's rules using the information in this guide.
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When you encounter a surcharge on your receipt or at checkout, you can evaluate its legality by checking whether your state appears on the prohibition list or the restricted list. If your state bans surcharges and you see one added, that transaction likely violates state law. If your state allows surcharges with restrictions, examine whether the merchant followed the required notification and disclosure procedures.
Surcharge disclosure should occur before you complete the purchase. You should never discover a surcharge only after paying. Legitimate surcharges appear clearly on receipts, at checkout, or in merchant disclosures. If a merchant adds an unlabeled or unexpected charge that amounts to a surcharge for credit card use, this may violate state law.
If you believe you've been unlawfully charged a surcharge, you have several options. You can contact the merchant directly and explain the concern. You can report the issue to your state's Attorney General's office, which often investigates consumer complaints about illegal surcharges. You can also dispute the charge with your credit card issuer, explaining that it may violate state law.
When shopping, particularly in states that prohibit surcharges, monitor whether merchants are offering "cash discounts" instead. A $100 item priced at $97 for cash and $100 for credit functions as a surcharge by another name. In states that prohibit sur
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