Changing Your Schlage Lock Code in Three Steps
Most Schlage locks let you change the code yourself without calling a locksmith. The exact process depends on whether you have a keypad lock, a smart lock, or an older mechanical model. For keypad locks—the most common type in homes—you'll enter a master code, then add or replace a user code. For smart locks, you'll use the Schlage app or a keypad menu. The whole process takes about five minutes and requires no tools.
Before you start, locate your lock's model number (usually on the back of the keypad or in your paperwork). Schlage makes several lines—Encode, BE series, FE series—and the steps vary slightly. If you don't have your manual, you can find it on Schlage's website by searching your model number.
Key Takeaways
- Keypad locks require a master code to add or change user codes; if you don't have it, Schlage can reset the lock remotely or you'll need a locksmith.
- Smart locks like the Encode use the Schlage Home app to change codes, and you can do it from anywhere if your lock is connected to WiFi.
- Most keypad locks let you store up to 19 user codes at once, so you can give different codes to family, guests, or service people.
- If you enter the wrong master code too many times, the lock will shut down temporarily to prevent break-in attempts.
Changing a Code on a Keypad Lock (BE and FE Series)
If your Schlage has a physical keypad on the outside, follow this sequence. First, enter your master code—this is usually a 4- to 8-digit code that came with the lock or was set during installation. Press the Schlage button (or the button marked with a lock symbol) after you enter it. The lock will beep once to confirm.
Next, press the button again. The lock will beep twice. Now enter the user code you want to add or change—this is the code someone will use to unlock the door. Press the button again. The lock will beep three times. Enter the same code a second time to confirm it. If the lock beeps four times, the code was saved. If it beeps rapidly or stays silent, the code didn't take—try again, making sure each digit is distinct and the code is between 4 and 8 digits long.
To change an existing code, follow the same steps but use the code slot of the person whose code you're replacing. Most Schlage keypads let you store codes in slots 1 through 19. If you don't know which slot a code is in, you can overwrite any slot—the old code will stop working when ready.
Changing a Code on a Schlage Encode Smart Lock
Smart locks like the Encode use the Schlage Home app instead of a keypad. read the app on your phone, create an account, and add your lock by scanning the HomeKit code on the back of the lock or by entering the serial number. Once the lock is connected, tap on it in the app and select "Manage Codes" or "Users."
From there, you can add a new code, edit an existing one, or delete a code. You can also set when each code is active—for example, you might create a code that only works on weekends for a house cleaner. If your lock is connected to WiFi through a hub, you can change codes from anywhere. If it's only connected via Bluetooth, you have to be within range of the lock.
If you forget your master code for a smart lock, Schlage can reset it remotely through the app if you're the account owner. This is one advantage smart locks have over keypad-only models.
What to Do If You Don't Have the Master Code
If the lock came with the house or you've lost the master code, you have two options. For smart locks, you can reset the lock through the Schlage app if you're the registered owner—the app will walk you through a verification process. For keypad-only locks, Schlage can perform a remote reset if you can prove ownership, though this process can take several days.
If you can't reach Schlage or don't have proof of ownership, a locksmith can reset the lock mechanically. This costs between $75 and $150 depending on your area and the lock model. Some locksmiths can also reprogram the lock on site without removing it from the door.
Common Mistakes That Lock You Out
The most common error is entering a code that's too short or too long. Schlage locks require codes between 4 and 8 digits—anything outside that range won't save. Another mistake is pressing the button at the wrong time in the sequence. If the lock doesn't beep the expected number of times, stop and start over from the beginning.
If you enter the wrong master code more than five times in a row, the lock will go into lockout mode for 24 hours as a security measure. You won't be able to change codes or unlock the door with a user code during this time, though you can still use a physical key if you have one. Wait a full day and try again.
Testing Your New Code Before You Need It
After you've saved a new code, test it when ready. Lock the door from the inside, go outside, and try the code on the keypad. If it doesn't work, you'll know right away and can go back in to fix it. Don't assume the code worked just because the lock beeped—the beep only means the lock received the input, not that it saved it correctly.
If you're adding a code for someone else—a family member, contractor, or guest—have them test it too while you're there. This prevents the frustration of them arriving later and finding the code doesn't work.
Removing Old Codes and Managing Multiple Users
To delete a code, enter your master code, press the button, then press it again. Instead of entering a new code, press the button a third time without entering anything. The lock will beep to confirm the deletion. The old code will stop working when ready.
If you have multiple people using the lock, keep a written record of which code is in which slot—not the codes themselves, just the slot numbers and who uses each one. This makes it easier to delete a code later if someone moves out or you no longer want them to have access. Smart locks handle this automatically in the app, showing you who has access and when they last used the lock.
Frequently Asked Questions
Can I change my Schlage lock code without the master code?
No, you need the master code to add or change user codes on a keypad lock. If you've lost it, Schlage can reset the lock remotely if you're the registered owner, or a locksmith can reset it mechanically. Smart locks can be reset through the app if you're the account owner.
How many codes can I store on a Schlage lock?
Most Schlage keypad locks store up to 19 user codes. Smart locks like the Encode don't have a fixed limit in the same way—you can add as many users as you want through the app, though the lock itself stores them in memory.
What happens if someone guesses my code?
If someone enters an incorrect code five times in a row, the lock goes into lockout mode for 24 hours. This prevents brute-force guessing. After 24 hours, the lock resets and accepts codes again. If you're concerned about security, use an 8-digit code instead of 4 digits—it's much harder to guess.
Can I change my Schlage code from my phone?
Only if you have a smart lock like the Encode connected to WiFi. Keypad-only locks require you to be at the door to change codes. Smart locks let you change codes, add users, and check access logs from anywhere through the Schlage Home app.
Do I need a locksmith to change my Schlage lock code?
No, you can change it yourself if you have the master code. If you don't have the master code and can't reset it through the app, a locksmith can help, though it will cost $75 to $150 depending on your area and lock model.