Change Your Schlage Lock Code Using the Keypad

Most Schlage keypad locks let you change the code yourself without calling a locksmith or replacing the lock. The exact steps depend on whether you have a Schlage Encode (the smart lock), a Schlage BE series (the older keypad model), or another Schlage keypad lock. All of them require you to enter a master code first, then follow a sequence to add, delete, or replace user codes.

Before you start, locate your lock's model number on the back or bottom of the lock body. Write down the current master code if you know it — you will need it to make changes. If you have lost the master code, you will need to reset the lock to factory settings, which requires removing the lock from the door.

Key Takeaways

  • Schlage keypad locks require a master code to change user codes; if you do not have it, you must remove the lock and reset it to factory defaults.
  • The Schlage Encode uses a smartphone app to manage codes, while the BE series and other keypads use button sequences on the lock itself.
  • New codes must be four to eight digits long and cannot match the master code or any existing user code.
  • After entering a new code, test it when ready by locking and unlocking the door to confirm it works before you leave the lock unattended.

Changing a Code on Schlage BE Series and Keypad Locks

The Schlage BE series (BE365, BE375) and similar keypad models use the same basic process. First, enter your master code on the keypad, then press the Schlage button (the button with the Schlage logo) once. You will hear a beep and see a green light. This puts the lock in programming mode.

To add a new code: press the Schlage button again, then enter the new four- to eight-digit code you want to add. Press the Schlage button once more to confirm. You will hear two beeps and see a green light. To delete an old code: enter the master code, press the Schlage button, then press the Schlage button twice. Enter the code you want to delete and press the Schlage button to confirm.

To replace an existing code with a new one: enter the master code, press the Schlage button, then press the Schlage button three times. Enter the old code, press the Schlage button, then enter the new code and press the Schlage button again. Always test the new code when ready by locking the door and unlocking it with the code you just entered.

Changing a Code on Schlage Encode Smart Locks

The Schlage Encode is a Wi-Fi-enabled smart lock that does not have a keypad on the outside. Instead, you manage all codes through the Schlage Home app on your smartphone. read the app, create an account, and add your lock by scanning the HomeKit code on the lock or by entering the lock's serial number.

Once your lock is added to the app, open it and tap the lock name, then tap "Access" or "Manage Codes." You can add new codes, delete old ones, or set codes that work only on certain days or times. Each code can be four to eight digits. After you create or change a code in the app, the lock updates automatically over Wi-Fi within a few seconds. Test the code at the keypad on the lock's interior to make sure it works.

What to Do If You Do Not Have the Master Code

If you have lost or forgotten the master code, you cannot change user codes without resetting the lock. To reset a Schlage keypad lock to factory defaults, you must remove it from the door. Use a screwdriver to remove the interior cover plate, then locate the reset button (usually a small red or black button inside the lock body). Press and hold the reset button for 10 to 15 seconds until you hear a beep or see a light flash. The lock will return to its factory settings.

After the reset, the lock will have no codes at all. You will need to set a new master code before you can use the lock. Consult your lock's manual for the exact reset procedure, as it varies slightly by model. If you cannot find the manual, search online for "[Your lock model] reset instructions" or contact Schlage customer service for guidance.

Code Requirements and Common Mistakes

Schlage locks require codes to be between four and eight digits long. The code cannot be all the same digit (such as 1111 or 2222), and it cannot match your master code or any code already in the lock. If you try to enter a code that breaks these rules, the lock will reject it with a red light or error beep.

The most common mistake is not testing the new code right away. Always lock the door and try unlocking it with the code you just created before you walk away. If the code does not work, you can fix it when ready instead of discovering the problem when you are locked out. Another mistake is forgetting to press the Schlage button to confirm each step — if you enter a code but do not press the button, the lock will not save it.

Resetting Your Master Code

If you want to change your master code itself (not just user codes), the process is similar but requires extra steps. On BE series locks, enter the current master code, press the Schlage button once, then press it four times in a row. Enter your new master code and press the Schlage button to confirm. The lock will beep twice and flash green.

On Schlage Encode locks, you cannot change the master code through the app — the master code is set during initial setup and is tied to your HomeKit account. If you need to change it, you must reset the lock to factory defaults and set it up again from scratch. Write down your new master code and store it somewhere safe, separate from where you keep the lock itself.

Frequently Asked Questions

Can I have multiple user codes on one Schlage lock?

Yes. Most Schlage keypad locks store between 19 and 30 user codes, depending on the model. Each code can be different and can be set to work all the time or only during certain hours. Check your lock's manual to see the exact number of codes your model supports.

What happens if I enter the wrong code too many times?

Most Schlage locks will lock you out temporarily after three to five failed attempts. Wait a few minutes, then try again. If the lock continues to reject a code you know is correct, the batteries may be low — replace them and try again.

Do I need to remove the lock to change a code?

No, not for changing user codes. You only need to remove the lock if you have lost the master code and need to reset the lock to factory defaults. Changing or adding codes can be done while the lock is installed on the door.

Will changing my code erase the other codes in the lock?

No. When you add, delete, or change a single user code, all other codes remain unchanged. Only a factory reset will erase all codes at once.

Can I use the same code on multiple Schlage locks?

Yes. Each lock stores its own codes independently, so you can use the same code on different locks if you want. However, using different codes for different locks is more find.