CubeSmart locations typically close between 6 p.m. and 7 p.m. on weekdays, with earlier closing times on weekends

CubeSmart does not have a single closing time across all locations. Each facility sets its own hours based on local demand and staffing. Most CubeSmart storage units close at 6 p.m. or 7 p.m. on weekdays, and many close at 5 p.m. or 6 p.m. on Saturdays and Sundays. Some locations in urban areas stay open until 8 p.m. or later.

The hours posted on CubeSmart's website or your facility's gate are the official closing times for office staff and gate access. However, your ability to enter your unit after hours depends on whether you have a gate code or keypad access — many CubeSmart locations allow tenants to retrieve items 24 hours a day using their personal access code, even after the office closes.

Key Takeaways

  • CubeSmart office hours vary by location, but most close between 6 p.m. and 7 p.m. on weekdays and earlier on weekends.
  • You can find your specific facility's hours on the CubeSmart website by entering your zip code or by calling the location directly.
  • Many CubeSmart tenants can access their units 24 hours a day using a gate code or keypad, even when the office is closed.
  • If you do not have gate access, you will need to visit during office hours or contact the facility to arrange after-hours access.
  • Holiday hours may differ from regular hours, so check your facility's schedule before planning a visit on a holiday.

How to find your specific CubeSmart location's hours

The fastest way to find your facility's closing time is to visit CubeSmart.com, enter your zip code in the location search, and click on your specific storage unit. The hours will appear on that facility's page, usually listed as "Office Hours" or "Gate Hours." The office hours tell you when staff are present and when you can rent a unit or ask questions in person.

If the website does not show hours clearly, call the facility directly. The phone number appears on the location page. Staff can tell you not only when the office closes but also whether you have 24-hour gate access as part of your rental agreement. This is the most reliable way to confirm, because some facilities have seasonal hours or recently changed their schedule.

After-hours access with a gate code or keypad

Many CubeSmart locations issue a gate code or keypad access number to tenants when they rent a unit. This code lets you enter the facility and reach your unit at any time, including nights, weekends, and holidays. You do not need to wait for the office to open. The gate code is yours to use as long as you rent the unit.

If you rented your unit recently and are not sure whether you have gate access, check your rental agreement or the welcome packet you received. If you lost your code or never received one, contact the facility during office hours and ask them to provide it or reset it. Some locations charge a small fee to issue a replacement code, while others provide it at no cost.

What to do if you need to visit during office hours

If you do not have a gate code and need to access your unit, you must visit during the hours the office is open. Plan your visit before the facility closes — arriving at 6:55 p.m. when the office closes at 7 p.m. may not give you enough time to complete your task. If you work during office hours, call ahead and ask whether the staff can stay a few minutes late or whether you can arrange a special access time.

Some CubeSmart locations offer weekend hours specifically for tenants who cannot visit on weekdays. Check your facility's schedule to see whether Saturday or Sunday hours work for you. If neither weekday nor weekend hours fit your schedule, ask the facility manager whether they can grant you temporary extended access or a one-time after-hours visit.

Holiday hours and seasonal changes

CubeSmart facilities may close early or stay closed entirely on major holidays such as Thanksgiving, Christmas, New Year's Day, and Independence Day. Some locations also adjust their hours seasonally — for example, closing earlier in winter when fewer people need storage access. Before planning a visit around a holiday, check the facility's website or call to confirm the hours for that specific day.

If you have gate access, you can still enter your unit on holidays even if the office is closed. The gate code works regardless of whether staff are present. However, if you need to speak with someone or handle a rental matter, you will need to wait until the office reopens.

What happens if you arrive after closing

If you arrive at a CubeSmart facility after the office has closed and you do not have a gate code, you will not be able to access your unit or the building. The gate will be locked. You will need to return during office hours or contact the facility to arrange access. Arriving after hours without gate access is a common mistake — plan your visit in advance so you have time to complete it before closing.

If you have a gate code but cannot remember it, you can call the facility during business hours and ask them to reset it or provide it again. Some locations have a phone number posted at the gate for after-hours emergencies, though this is typically for urgent situations only, not routine access.

Frequently Asked Questions

Can I access my CubeSmart unit at midnight or 3 a.m.?

Yes, if you have a gate code or keypad access. Most CubeSmart tenants can enter their units 24 hours a day using their personal access code. If you do not have a code, contact your facility during office hours to request one. Some locations issue codes automatically when you rent; others require you to ask.

What if my facility's website does not show hours?

Call the location directly — the phone number is on the CubeSmart website. Staff can tell you the exact office hours and whether you have 24-hour gate access. Website information is sometimes outdated, so a phone call is the most reliable way to confirm.

Do all CubeSmart locations have the same closing time?

No. Each CubeSmart facility sets its own hours based on local demand and staffing. Most close between 6 p.m. and 7 p.m. on weekdays, but some close earlier or stay open later. Check your specific location's hours on the website or by calling.

Can I get a gate code if I do not have one?

Yes. Contact your facility during office hours and ask for a gate code or keypad access. Some locations provide it at no cost; others charge a small fee. You will need to provide your rental agreement or account information to verify you are a current tenant.

Are CubeSmart hours the same on weekends?

No. Most CubeSmart locations close earlier on Saturdays and Sundays than on weekdays — often by 5 p.m. or 6 p.m. instead of 6 p.m. or 7 p.m. Check your facility's specific weekend hours on the website or by calling.