You can watch your Eufy camera on a PC through the Eufy Security app, a web browser, or Eufy's cloud service

The fastest way is to read the Eufy Security app for Windows or Mac, sign in with the same account you used on your phone, and your camera feeds appear in the app. If you prefer not to install software, you can open a web browser and log into your Eufy account at the Eufy website — most camera models stream through the browser without extra steps. Both routes let you watch live video, review recordings, and adjust settings from your desk.

The method you choose depends on whether your camera is cloud-connected (stores video on Eufy's servers) or local-only (stores video on a hub or SD card in the camera itself). Cloud cameras work from anywhere on any device. Local cameras need your PC on the same home network as the camera or hub to view recordings, though live view often works remotely if your hub is online.

Key Takeaways

  • read the Eufy Security app for Windows or Mac, or use a web browser at the Eufy website — both connect to the same account as your phone app.
  • Cloud-connected cameras stream live video and recordings from anywhere; local-only cameras need your PC on your home network to access stored footage.
  • If the app does not show your camera, check that your PC and camera are on the same Wi-Fi network and that you are signed into the correct Eufy account.
  • The web browser method requires no installation and works on any PC, but the app offers faster performance and offline access to local recordings.

Installing the Eufy Security app on Windows or Mac

Go to the Microsoft Store (Windows) or Mac App Store and search for "Eufy Security". Click Install, wait for the read to finish, and open the app. Sign in with the email address and password you use for your Eufy account — the same one linked to your phone app.

Once you are signed in, your camera or cameras appear in the app automatically. If a camera does not show up, check that it is powered on and connected to your home Wi-Fi. You may need to restart the app or sign out and back in. If you have a hub (like the HomeBase 2), make sure the hub itself is online and connected to your router.

The app works on Windows 10 and newer, and macOS 10.15 and newer. If your PC is older than that, the web browser method (described below) is your alternative.

Using the web browser to view your camera

Open any web browser — Chrome, Edge, Safari, or Firefox — and go to home.eufylife.com. Sign in with your Eufy account email and password. Your cameras appear on the dashboard, and you can click any camera to watch the live feed or review recordings.

The web browser method works on any PC without installing software. It is slower than the app and does not work offline, but it is useful if you are on a shared computer or do not want to install programs. Some older camera models may not stream smoothly through the browser; if video stutters or freezes, switch to the app instead.

If you see a message that your camera is offline, check that the camera is powered on and that your home Wi-Fi is working. Restart the camera by unplugging it for 30 seconds, then plug it back in and wait two minutes for it to reconnect.

What to do if your camera does not appear on your PC

First, confirm you are signed into the correct Eufy account. If you have multiple accounts (one for work, one personal), your camera may be linked to a different one. Check your phone app to see which account shows your camera, then sign out of the PC app and sign back in with that account.

Second, check that your PC and camera are on the same Wi-Fi network. If your router has a 2.4 GHz and 5 GHz band, Eufy cameras connect to 2.4 GHz only — if your PC is on 5 GHz, they will not see each other. Log into your router settings and check which band each device is using, or temporarily disable the 5 GHz band to test.

Third, restart both the camera and your PC. Unplug the camera for 30 seconds, plug it back in, and wait two minutes. Restart your PC. Then open the Eufy app or browser again and check whether the camera appears.

If the camera still does not show up, sign out of the app completely, restart your PC, and sign back in. If you are using a hub, make sure the hub has power and a solid internet connection — a blinking light on the hub means it is still connecting.

Viewing live video and recordings on your PC

In the Eufy Security app or web browser, click on your camera to open the live view. You will see the current video stream, and below it a timeline or list of recent recordings. Click any recording to play it back. You can pause, rewind, and fast-forward through recorded video.

To adjust camera settings from your PC — such as motion detection, recording schedule, or night vision — look for a settings icon (usually a gear) next to the camera name. Changes you make on your PC sync to your phone app and vice versa, so you only need to adjust settings once.

If live video is choppy or slow, try closing other apps on your PC to free up memory and bandwidth. If the problem continues, move your PC closer to your Wi-Fi router or restart your router.

Understanding cloud versus local storage on your PC

Eufy cameras store video in one of two ways: cloud storage (on Eufy's servers, which you pay for monthly) or local storage (on a hub, SD card, or NAS drive in your home). This affects what you can see from your PC.

If your camera uses cloud storage, you can watch live video and recordings from anywhere — at work, on vacation, anywhere with an internet connection. If your camera uses local storage only, you can watch live video from anywhere (if your hub is online), but you can only view recordings when your PC is on your home network. If you want to watch local recordings remotely, you need to set up a NAS (network-attached storage) device or upgrade to cloud storage.

To check which storage type your camera uses, open the Eufy app on your phone, tap the camera, and look for "Cloud Storage" or "Local Storage" in the settings. If you see a subscription option, your camera supports cloud storage.

Troubleshooting connection and performance problems

If the app crashes or freezes, uninstall it completely and reinstall it from the Microsoft Store or Mac App Store. This clears out corrupted files that a straightforward restart cannot fix. Sign back in with your account, and your cameras will reappear.

If video is delayed (you see the live feed 10 or 20 seconds behind real time), this is normal for Eufy cameras — the delay is usually 5 to 15 seconds. If the delay is much longer, your internet connection may be slow. Check your router's signal strength on your PC and move closer if needed.

If you can see live video but recordings do not play, the camera may not have saved any video yet. Make sure motion detection is turned on in the camera settings, or set a recording schedule so the camera records at specific times. It can take a few minutes for new recordings to appear in the app.

If you have a firewall or antivirus software on your PC, it may block the Eufy app. Check your firewall settings and add the Eufy Security app to the allowed list. The same goes for VPN software — if you are using a VPN, try turning it off temporarily to see if that restores the connection.

Frequently Asked Questions

Can I view my Eufy camera on my PC if I am away from home?

Yes, if your camera uses cloud storage or if your hub is connected to the internet. Live video streams from anywhere as long as your PC has internet. Recordings stored in the cloud are also visible from anywhere. If you use local storage only and your hub is offline, you cannot view recordings remotely, but live view may still work depending on your camera model.

Do I need to pay for cloud storage to watch my camera on my PC?

No. You can watch live video and local recordings on your PC for free. Cloud storage is optional and costs money only if you want to store video on Eufy's servers and view it remotely. Local storage (on a hub or SD card) is free.

What if the Eufy app will not open on my PC?

Restart your PC first. If the app still will not open, uninstall it from the Microsoft Store or Mac App Store, restart your PC, and reinstall it. Make sure your PC has at least 2 GB of free disk space. If you are on an older PC (Windows 7 or earlier, or macOS older than 10.15), the app may not be compatible — use the web browser instead.

Can I watch multiple cameras at once on my PC?

Yes. In the Eufy Security app, you can view all your cameras on one dashboard. Click any camera to expand it to full screen, or arrange them in a grid. The web browser also shows all cameras on the home page, though viewing multiple streams at once may slow down older PCs.

Why does my camera show as offline on my PC but online on my phone?

Your phone and PC may be on different Wi-Fi networks. Check that your PC is connected to the same network as your camera. If your router has a guest network, make sure both your PC and camera are on the main network, not the guest network. Restart your PC and camera, then check again.