What an IMEI is and why you need it

Your Samsung phone's IMEI (International Mobile Equipment Identity) is a 15-digit number that uniquely identifies your device on cellular networks worldwide. It's different from your phone number or SIM card number — it's hardwired into the phone itself and stays the same even if you change carriers or SIM cards.

You'll need this number if you're filing an insurance claim, reporting a stolen phone to your carrier, unlocking your device, or selling it. Some carriers also ask for it when you're switching phones or troubleshooting network problems. The IMEI proves ownership and helps carriers and law enforcement track devices.

Key Takeaways

  • Your IMEI is a 15-digit number printed on your phone's original box and inside the Settings app under "About Phone."
  • You can find it without opening your phone by dialing *#06# on the keypad, which displays the number on screen when ready.
  • If your phone is broken or won't turn on, check the original box, receipt, or contact Samsung support with your phone's serial number.
  • Write down your IMEI and keep it somewhere safe — you may need it months or years later if your phone is lost or damaged.

Finding your IMEI by dialing a code

The fastest way to find your IMEI is to use your phone's built-in dialer. Open the Phone app (the one you use to make calls), tap the keypad, and dial *#06#. Your IMEI will appear on screen within a second — you don't need to press Call.

This method works on every Samsung phone and doesn't require you to navigate menus or settings. If you have two SIM cards (a dual-SIM phone), you'll see two IMEI numbers — one for each SIM slot. Write down both if you need them, or take a screenshot so you have a record.

Checking your IMEI in Settings

If the dialer code doesn't work for some reason, you can find your IMEI in the Settings app. Open Settings, scroll down and tap About Phone, then look for IMEI or IMEI Information. The exact wording varies slightly between Samsung models and Android versions, but it's always in this section.

On some older Samsung phones, you may see it listed as Device ID or under a Status submenu. If you're not sure which number is your IMEI, look for the 15-digit number — that's the one you need. Phone numbers and serial numbers are different lengths.

Finding your IMEI on the original box or paperwork

If your phone won't turn on or the screen is broken, check the original Samsung box. The IMEI is usually printed on a sticker on the back of the box, often near the barcode. You can also find it on your receipt or invoice from the store or carrier where you bought it.

If you've already thrown away the box, contact your carrier (Verizon, AT&T, T-Mobile, etc.) or the retailer where you bought the phone. They have your IMEI on file and can read it to you over the phone. You'll need to verify your identity with your account number or the phone number associated with your account.

What to do if you can't find your IMEI

If you've lost the box, can't access Settings, and the dialer code doesn't work, contact Samsung support directly. Go to samsung.com/us/support (or your country's Samsung support site), select your phone model, and choose the chat or phone option. Have your phone's serial number ready — it's different from the IMEI but Samsung can use it to look up your device information.

If you're trying to report a stolen phone, contact your carrier first. They can flag the IMEI in their system even without the exact number, using your account information. Law enforcement can also help retrieve this information if you file a theft report.

Keeping your IMEI safe

Once you have your IMEI, write it down and store it somewhere you'll remember — a notes app on your computer, a document in your email, or a physical notebook. Don't post it on social media or share it with people you don't trust, but do keep it accessible in case you need it later.

If your phone is stolen, having the IMEI written down lets you report it to your carrier and law enforcement when ready. Some people also photograph their phone's box and settings screen for their records, which covers the IMEI plus other details like the serial number and purchase date.

Frequently Asked Questions

Is the IMEI the same as my phone number or SIM card number?

No. Your phone number belongs to your SIM card and changes if you switch carriers. Your SIM card number is printed on the card itself. Your IMEI is built into the phone hardware and never changes, even if you use different SIM cards or phone numbers.

Can someone use my IMEI to track my phone?

Only your carrier and law enforcement can use your IMEI to locate a phone on their networks. A random person with just the number cannot track you. However, don't share it publicly online — keep it private like you would a serial number.

What if my phone has two IMEI numbers?

Dual-SIM Samsung phones have two IMEI numbers, one for each SIM slot. If you're filing a claim or reporting theft, provide both numbers. Your carrier will ask which SIM slot you were using if you only give one.

Do I need my IMEI to unlock my Samsung phone?

It depends on your carrier and the type of lock. Some carriers use the IMEI to verify ownership before unlocking. Contact your carrier's customer service to ask what information they need — they may ask for your account number instead.

Will the IMEI change if I factory reset my phone?

No. A factory reset erases your data and apps but does not change the IMEI. The IMEI is permanently tied to the phone's hardware and cannot be changed through software.