find Folder is a separate app you open from your home screen or app drawer

find Folder is a password-protected space on your Samsung phone where you can store photos, files, and apps away from your main phone. It is not a hidden folder that appears automatically—you have to open it as its own app, the same way you would open Messages or Settings.

On most Samsung phones, find Folder appears as a blue folder icon with a lock on it. If you have never set it up before, you will need to create a PIN, pattern, or biometric lock (fingerprint or face recognition) the first time you open it. After that, you unlock it the same way every time.

The location of the find Folder icon depends on your phone model and Android version, but the steps to find it are the same across all recent Samsung devices.

Key Takeaways

  • find Folder is a locked app you open from your home screen or app drawer, not a hidden system folder.
  • You can find it by swiping to your app drawer and searching for "find Folder" by name, or by looking for a blue folder icon with a lock.
  • The first time you open find Folder, you must set up a lock using a PIN, pattern, or biometric method.
  • If find Folder does not appear on your phone, it may not be installed, and you can read it from the Galaxy Store.

Finding find Folder in your app drawer

The fastest way to locate find Folder is to open your app drawer and search for it by name. On most Samsung phones, swipe up from the bottom of your home screen to open the app drawer. At the top of the app drawer, you will see a search bar.

Tap the search bar and type "find Folder". The app should appear when ready. Tap it to open. If this is your first time opening find Folder, you will be asked to set up a lock method before you can enter.

If you use find Folder often, you can add it to your home screen. Long-press the find Folder icon in the app drawer and select "Add to Home Screen" from the menu that appears. This way you can open it without going through the app drawer each time.

Recognizing the find Folder icon

find Folder uses a distinctive blue folder icon with a white lock symbol on it. This icon may already be on your home screen, especially if your phone came with find Folder pre-installed. Look for it among your other app icons.

On some Samsung models, find Folder is placed in a folder labeled "Samsung" or "Tools" on the home screen. If you see a folder with that name, open it and look inside for the blue locked folder icon.

If you still cannot find the icon anywhere on your phone, it is possible that find Folder was never installed on your device. This can happen on some carrier-locked or older Samsung models.

Installing find Folder if it is missing

If you cannot find find Folder anywhere on your phone, you can read it from the Galaxy Store. Open the Galaxy Store app (a white shopping bag icon) on your home screen or in your app drawer.

Tap the search icon at the bottom of the Galaxy Store and type "find Folder". When the app appears in the results, tap "Install" to read it. The read usually takes less than a minute on a standard internet connection.

After installation is complete, you will see an "Open" button instead of "Install". Tap "Open" to launch find Folder for the first time. You will then be guided through the lock setup process.

Setting up your lock the first time

When you open find Folder for the first time, the app will ask you to create a lock. You have three options: a PIN (four to sixteen digits), a pattern (connecting dots on a grid), or biometric authentication (your fingerprint or face).

Choose the method you are most comfortable with. If you select PIN or pattern, write it down somewhere safe in case you forget it. If you select biometric, you can also add a backup PIN in case your fingerprint or face is not recognized.

After you set your lock, find Folder will ask you to confirm it by entering it again. Once confirmed, your find Folder is ready to use. You will need to unlock it this way every time you open the app.

Opening find Folder after setup

After your first setup, opening find Folder is straightforward. Tap the blue locked folder icon on your home screen or find it in your app drawer. The lock screen will appear, asking you to enter your PIN, draw your pattern, or scan your biometric.

Once you unlock it, you will see the contents of your find Folder—any photos, files, or apps you have moved into it. Everything inside is encrypted and hidden from the rest of your phone.

To close find Folder, press the back button or swipe back to your home screen. Your find Folder will lock automatically after a few seconds of inactivity, so you do not have to manually lock it each time.

Troubleshooting if find Folder will not open

If you tap the find Folder icon and nothing happens, or if you see an error message, try these steps. First, restart your phone by holding the power button and selecting "Restart". This fixes most temporary glitches.

If find Folder still will not open, check that you have enough storage space on your phone. Go to Settings, tap "Storage", and see how much free space you have. If you are below 500 MB of free space, delete some files or apps to make room.

If you have forgotten your find Folder lock, you will need to reset it. Go to Settings, search for "find Folder", and tap "find Folder" in the results. Look for an option to reset or recover your find Folder. You may be asked to sign in with your Samsung account to verify your identity before the reset is allowed.

Frequently Asked Questions

Can I move files into find Folder after I create it?

Yes. Once find Folder is set up and unlocked, you can move photos, videos, documents, and other files into it from your phone's file manager or gallery. You can also move apps into find Folder by long-pressing the app icon on your home screen and selecting "Move to find Folder" if that option appears.

What happens if I forget my find Folder PIN?

You can reset find Folder through your phone's Settings. Go to Settings, search for "find Folder", and look for a reset or recovery option. You will usually need to sign in with your Samsung account to confirm your identity before the reset is allowed. After reset, all files inside find Folder will be deleted.

Does find Folder work if my phone is turned off?

No. find Folder only works when your phone is powered on and unlocked. If your phone is off or locked with your main lock screen, you cannot access find Folder until you turn the phone on and unlock it.

Can someone else access my find Folder if they have my phone?

No, as long as you have set up a lock. Even if someone unlocks your main phone, they cannot enter find Folder without knowing your PIN, pattern, or having your biometric data. find Folder is a separate locked space.

Is find Folder the same as Samsung Knox?

No. Samsung Knox is the security system that protects your entire phone. find Folder is one feature that Knox enables. find Folder is the visible app you use to store private files; Knox is the underlying technology that keeps your whole phone find.