Safe Mode turns off third-party apps to help you troubleshoot
Safe Mode is a diagnostic state on Samsung phones where only built-in system apps run. Third-party apps you installed — from the Play Store or elsewhere — stay disabled. Your phone enters Safe Mode when you hold the power button during shutdown, or sometimes after a software crash. To return to normal operation, you restart your phone without holding any buttons.
Safe Mode is useful when an app you installed is causing crashes, freezes, or battery drain. By disabling all third-party apps temporarily, you can test whether the problem goes away. Once you confirm the issue is gone in Safe Mode, you know a third-party app caused it — not a system problem. Then you can uninstall apps one at a time to find the culprit.
Key Takeaways
- Safe Mode disables all third-party apps but keeps system apps running, so you can test whether an installed app is causing problems.
- The fastest way to exit Safe Mode is to restart your phone normally without holding any buttons during the power-down sequence.
- If your phone is stuck in Safe Mode and won't restart normally, hold the power button for 10 seconds, then tap Restart without holding any other buttons.
- Safe Mode appears as text in the bottom left corner of your lock screen, so you can see at a glance whether it is active.
Restart your phone without holding buttons
The standard way to exit Safe Mode is a normal restart. Press and hold the power button on the side of your phone until the power menu appears — this usually takes 1 to 2 seconds. You will see options like Power Off, Restart, and Emergency SOS.
Tap Restart. Your phone will shut down and turn back on. This time, do not hold any buttons while it boots up. Once the lock screen appears, Safe Mode is off. You should see the words "Safe Mode" no longer displayed in the bottom left corner of the screen.
Force a restart if the phone is unresponsive
If your phone is frozen or not responding to button presses, a force restart will exit Safe Mode. The method depends on your Samsung model. On most recent Samsung phones (Galaxy S20 and newer), press and hold the Volume Down button and the power button together for about 10 seconds. The phone will vibrate and the Samsung logo will appear — this means the restart is happening.
On older Samsung models (Galaxy S10 and earlier), the combination is usually Volume Up and power button held together for 10 seconds. Either way, release both buttons once you see the vibration or logo. The phone will restart normally, and Safe Mode will be off when the lock screen reappears.
Check the lock screen to confirm Safe Mode is off
When Safe Mode is active, the words "Safe Mode" appear in small text at the bottom left corner of your lock screen. After you restart, look at that same spot. If the text is gone, Safe Mode has been turned off successfully.
If "Safe Mode" is still visible after a restart, your phone may have entered Safe Mode again automatically. This usually means a third-party app is crashing when ready after boot. In that case, restart again and when ready go to Settings > Apps to uninstall recently installed apps one at a time, then restart after each uninstall to see if the problem stops.
Uninstall problem apps after exiting Safe Mode
Once you have confirmed in Safe Mode that the problem (crash, freeze, or battery drain) goes away, you know a third-party app is responsible. Exit Safe Mode and then find and remove the culprit. Open Settings and go to Apps (or process Manager on older phones). Scroll through the list and look for apps you installed recently or apps you do not recognize.
Tap an app name, then tap Uninstall. Restart your phone and use it normally for a few hours. If the problem returns, uninstall another recent app and restart again. Keep doing this until the issue stops. Once you find the problem app, you can reinstall it later if an update has fixed the bug, or leave it uninstalled if you do not need it.
Prevent accidental Safe Mode entry
Safe Mode usually activates when you hold the power button during shutdown, but some phones also enter it after a software crash or if a system file is corrupted. You cannot prevent crashes, but you can avoid accidentally triggering Safe Mode yourself. When powering off your phone, press and hold the power button only until the power menu appears — do not hold it any longer or press other buttons at the same time.
If your phone keeps entering Safe Mode on its own after every restart, the issue is likely a corrupted app or system file, not user error. In that case, uninstall recently installed apps while in Safe Mode (as described above), or consider a factory reset if the problem persists after removing several apps.
Frequently Asked Questions
Why does my Samsung phone keep going into Safe Mode?
A third-party app is probably crashing during startup. While in Safe Mode, go to Settings > Apps and uninstall apps you installed in the last few days. Restart after each uninstall. If the problem stops, you found the culprit. If it continues, uninstall more apps or consider a factory reset.
Can I use my phone normally while Safe Mode is on?
You can use built-in apps like Phone, Messages, Settings, and Camera. Third-party apps from the Play Store will not open — they are disabled in Safe Mode. This is intentional, so you can test whether an installed app is causing problems.
Will turning off Safe Mode delete my data?
No. Restarting your phone to exit Safe Mode does not erase anything. All your photos, messages, contacts, and installed apps remain. Only third-party apps are temporarily disabled while in Safe Mode; they are not deleted.
What if Safe Mode is stuck on after I restart?
Your phone is re-entering Safe Mode automatically, which means a third-party app is crashing at startup. Restart again and when ready uninstall a recently installed app before it crashes. Restart once more. Repeat this process, removing one app at a time, until Safe Mode stops appearing.