Where to find the caller ID setting on your Samsung

On most Samsung phones, you turn off caller ID through the Phone app settings, not the main Settings menu. Open the Phone app, tap the three-dot menu icon in the top right corner, then select Settings. Look for Supplementary services or Call settings, then find the option labeled Show my caller ID, Hide number, or Caller ID depending on your model and Android version. Toggle it off or select Hide number.

The exact wording and location shift between Samsung models and Android versions. If you cannot find it in the Phone app settings, go to your main Settings app, then Apps, then Phone, then Permissions to check whether caller ID access is blocked there. Some carriers also let you manage this through their own app or website, which may override the phone setting.

If the setting does not appear at all, your carrier may not support hiding caller ID on your plan, or the feature may be locked by your carrier or device administrator. Contact your carrier to confirm whether the service is available on your account.

Key Takeaways

  • The caller ID setting lives in the Phone app, not the main Settings app — open Phone, tap the menu, then look for Supplementary services or Call settings.
  • The exact name of the setting varies by Samsung model and Android version, but you are looking for Show my caller ID, Hide number, or Caller ID.
  • Turning off caller ID on your phone hides your number from people you call, but your carrier may require you to turn it off per-call instead of globally.
  • Your carrier controls whether this feature is available on your plan, so if the setting does not appear, contact them to ask whether it is supported.
  • Some carriers charge a monthly fee for the ability to hide your caller ID, while others include it free or only allow it for specific call types.

How to hide your number on a single call instead

If the global setting does not work or your carrier does not support it, you can hide your number on individual calls. Before you dial, type *67 followed by the phone number you want to call, then press the call button. Your number will not show up on that call only.

This method works on most carriers and does not require any settings changes. The person you call will see Unknown, Private, Blocked, or No Caller ID instead of your number. If you use this frequently, it may be easier than changing the global setting, especially if your carrier charges a fee for the permanent option.

What happens when you turn off caller ID

When caller ID is off, your phone number does not display to the person you are calling. They see Unknown, Private, Blocked, or No Caller ID on their screen instead. This applies to all outgoing calls unless you turn the setting back on.

Some people will not answer calls from hidden numbers, so you may reach fewer people or have to leave more voicemails. Businesses, banks, and customer service lines sometimes refuse to process calls from hidden numbers. If you need to call someone who screens unknown callers, you may want to turn caller ID back on for that specific call or contact them first to let them know you will be calling.

Turning caller ID back on

To turn caller ID back on, follow the same path: open the Phone app, tap the menu, go to Settings, then Supplementary services or Call settings, and toggle Show my caller ID back on or select Show number. Your number will display on all outgoing calls again.

If you used the *67 method for individual calls, you do not need to change any settings — your number will show normally on the next call you make without the *67 prefix.

Carrier-specific options and fees

Some carriers charge a monthly fee to hide your caller ID permanently, while others include it free or only allow it on a per-call basis. Verizon, AT&T, T-Mobile, and most regional carriers support the feature, but the cost and availability vary. Check your carrier's website or call customer service to confirm whether the feature is available on your plan and whether there is a charge.

If your carrier does not support hiding caller ID globally, the *67 method will still work for individual calls at no cost. Some carriers also let you manage caller ID settings through their mobile app or online account portal, which may be faster than changing it on the phone itself.

Why the setting might not appear on your phone

The caller ID setting may not show up if your carrier does not support it, if your plan does not include the feature, or if a device administrator has blocked access to it. Work phones, school phones, or phones managed by an organization may have this restriction in place.

If you own the phone outright and the setting still does not appear, restart your phone and check again. If it remains missing after a restart, contact your carrier to ask whether the feature is available on your account. They can tell you whether to expect the setting and whether there is a fee to enable it.

Frequently Asked Questions

Will *67 work on all Samsung phones?

Yes, *67 works on virtually all Samsung phones and carriers in North America. Type *67 before the number and press call. The person you reach will see a blocked or unknown number. This method does not require any settings changes and works even if your carrier does not support the permanent caller ID hiding feature.

Can I hide my caller ID for text messages?

No, you cannot hide your caller ID for text messages. SMS and MMS messages always show your phone number to the recipient. If you need to send a message anonymously, you would need to use a third-party messaging app that does not tie to your phone number, such as a web-based service or an app that uses a temporary number.

Does hiding my caller ID prevent people from calling me back?

No. Hiding your caller ID only affects outgoing calls. People can still call you back if they have your number from another source, and your phone will receive calls normally. The setting does not block incoming calls or change how people reach you.

What if I hide my caller ID but the person still sees my number?

Some carriers and phone systems override the hide request, especially for emergency services, government agencies, or businesses with special equipment. If the setting is on but your number still shows, contact your carrier to confirm the feature is working on your account. You may also need to check whether the person's phone has a setting that forces all numbers to display regardless of your request.

Is there a monthly fee to hide my caller ID?

It depends on your carrier. Some include caller ID hiding free with all plans, some charge a monthly fee (usually $2 to $5), and some only allow it on a per-call basis with *67. Check your carrier's website or call customer service to find out what applies to your plan.