A factory reset clears your Keurig's memory and settings without opening it up

Most Keurig models reset by holding the power button for 10 to 15 seconds until the display goes dark, then releasing it. The machine will restart and show its startup screen. This clears any error messages, resets the brew size to default, and clears the water filter reminder—but it does not drain the water tank or clean the internal lines. A factory reset is what you need if your Keurig is stuck on an error code, brewing the wrong amount, or not responding to button presses.

If your Keurig has a menu screen, you may also see a "Reset" option in the settings. Look for it under "Maintenance" or "Settings" by pressing the menu button and scrolling. Some newer models let you reset from the screen instead of holding the power button, which is gentler on the machine.

Key Takeaways

  • A factory reset is done by holding the power button for 10 to 15 seconds until the screen goes dark, then releasing it.
  • Factory reset clears error messages and restores default settings, but does not clean the machine or drain water.
  • If your Keurig has a menu screen, look for a Reset option under Maintenance or Settings instead of using the power button.
  • If the reset does not fix the problem, the machine may have a hardware fault and you should contact Keurig support or check your warranty.

When to reset versus when to clean

A reset and a cleaning are two different things. Reset your Keurig if it is showing an error code, not responding to buttons, or brewing the wrong size. Clean your Keurig if water is coming out slowly, the coffee tastes off, or you see mineral buildup inside the water tank.

If you have not cleaned your Keurig in over three months, cleaning should come first. Mineral deposits can trigger error codes on their own, so a reset alone will not help. Run a cleaning cycle with a Keurig-brand descaling solution or white vinegar before you reset.

How to reset different Keurig models

K-Cup brewers (K50, K55, K60, K70): Hold the power button for 10 to 15 seconds. The display will go blank, then the machine will restart and show "Welcome" or the brew size screen.

Keurig with a touchscreen (K-Elite, K-Café, K-Supreme): Hold the power button for 10 to 15 seconds, or look for a Reset option in the Settings menu. If you use the menu, scroll to Maintenance, select Reset, and confirm. The screen will go dark and restart.

Keurig Mini or K-Mini Plus: Hold the power button for 10 to 15 seconds until the screen goes dark. These compact models reset the same way as full-size brewers.

If you are not sure which model you have, look at the back or bottom of the machine for a model number starting with K- (like K55 or K-Elite). You can also check your manual or the Keurig website by searching the model number.

What happens after you reset

After a reset, your Keurig will restart and ask you to set the time (if it has a clock) or go straight to the brew size screen. The machine will be back to factory defaults: brew size set to 8 ounces, any saved preferences cleared, and error messages gone.

If you had a water filter installed, the filter reminder will reset to zero. You will need to replace the filter or manually reset the reminder again when you actually change the filter. If the reset does not clear the error message or the machine still does not work, the problem is likely hardware-related and a reset cannot fix it.

Troubleshooting after a reset

If your Keurig still shows an error code after a reset, try these steps before contacting support. First, unplug the machine for 30 seconds, then plug it back in and let it sit for a minute before turning it on. This is a hard reset and sometimes works when a button-hold reset does not.

Second, check that the water tank is seated all the way in and that the exit needle (the small tube that punctures the K-Cup) is not clogged. Remove the tank, look up into the hole where it sits, and use a straightened paperclip to gently clear any debris. Reinsert the tank and try brewing again.

If the error persists, your Keurig may have a sensor fault or internal issue that a reset cannot address. Check your warranty card or the Keurig website to see if your model is still covered. Keurig's standard warranty is one year from purchase.

When to call Keurig support

Contact Keurig if the reset and troubleshooting steps above do not work, or if your machine is showing a specific error code that you cannot find in your manual. Keurig's support line can walk you through model-specific fixes and tell you whether the machine is repairable or should be replaced under warranty.

You can reach Keurig through their website (keurig.com) or by phone. Have your model number and purchase date ready. If your machine is out of warranty and repair costs more than a new brewer, replacement may be the better choice.

Frequently Asked Questions

Will a reset erase my saved brew sizes or preferences?

Yes. A factory reset returns the machine to its original settings, so any custom brew sizes or saved preferences will be cleared. You will need to set them again after the reset.

Can I reset my Keurig if it will not turn on?

If the machine will not turn on at all, a reset will not help. Check that it is plugged in and the outlet is working by plugging in another device. If the outlet works but the Keurig does not, the power cord or internal power supply may be faulty and you should contact Keurig support.

Does a reset clean the inside of my Keurig?

No. A reset only clears the machine's memory and settings. It does not run water through the lines or remove mineral buildup. If your coffee tastes bad or water flows slowly, you need to run a cleaning cycle with descaling solution, not a reset.

How often should I reset my Keurig?

You should only reset your Keurig when it is not working properly—showing an error, not responding, or brewing wrong. Resetting a machine that works fine is not necessary and will not improve performance.

What is the difference between a soft reset and a hard reset?

A soft reset is holding the power button for 10 to 15 seconds. A hard reset is unplugging the machine for 30 seconds, then plugging it back in. A hard reset sometimes clears errors that a soft reset does not, so try it if the power button reset does not work.