Yes, you can change your email address on Amazon
Amazon lets you change the email address linked to your account through your account settings. The process takes a few minutes and does not require you to create a new account or lose your order history, saved items, or payment methods. You will need your current password to make the change.
The email address you use is how Amazon sends you order confirmations, shipping updates, and password reset links. If you no longer use your old email or want to switch to a different one, updating it in your account settings is straightforward.
Key Takeaways
- You change your email address by going to Account Settings, selecting Login & Security, and choosing Change Email Address.
- Amazon will send a confirmation link to both your old and new email addresses before the change takes effect.
- You must enter your current password to confirm the change for security reasons.
- Your order history, addresses, payment methods, and Prime membership stay attached to your account after you change the email.
Step-by-step: changing your email on a computer
Start by signing into your Amazon account on a web browser. Go to the top right corner where your account name appears and click on it to open the dropdown menu. Select Account from the list.
On the Account page, look for the section labeled Login & Security on the left side. Click on it. You will see your current email address listed under "Email address." Next to it, click the Edit button.
A box will appear asking you to enter your new email address. Type it in carefully — Amazon will send a confirmation link to this address, so make sure it is correct. Then click Continue. Amazon will ask you to enter your current password to confirm the change. Type it in and click Verify password.
Amazon will now send confirmation emails to both your old and new email addresses. Check both inboxes (including spam folders) for messages from Amazon. Each email will contain a link you must click to confirm the change. You have 24 hours to click both links. Once you click both, your email address is officially changed.
Changing your email on the Amazon app
Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap Account. Scroll down and tap Login & Security.
Find "Email address" and tap the Edit button next to it. Enter your new email address and tap Continue. Enter your password when prompted and tap Verify password. You will receive confirmation emails at both addresses — click the links in both to complete the change.
What happens if you do not click the confirmation links
If you do not click the confirmation links within 24 hours, the email change will not go through and your account will still use your old email address. You can start the process again whenever you are ready.
If you clicked the link in your old email but not the new one, or vice versa, the change is also incomplete. You need both confirmations. If you no longer have access to your old email address, you will need to contact Amazon Customer Service to complete the change — they can verify your identity through other account details and help you finish the process.
Your account information stays the same after changing email
Changing your email address does not affect anything else on your account. Your order history, saved addresses, payment methods, wish lists, and Prime membership (if you have one) all remain exactly as they were. You will still be able to sign in with your new email address and see all your past orders and saved information.
If you have subscriptions through Amazon (like Prime Video or Subscribe & Save orders), those continue without interruption. The only thing that changes is the email address Amazon uses to contact you.
Troubleshooting common problems
If you do not see the confirmation email in your inbox, check your spam or junk folder first — sometimes these emails get filtered there by mistake. If it is not there, wait a few minutes and refresh your email. Confirmation emails usually arrive within a few minutes but can occasionally take longer.
If you entered the wrong new email address by mistake, do not click the confirmation link. Instead, start the process over and enter the correct address. The old attempt will expire after 24 hours.
If you forgot your password and cannot enter it when prompted, click "Forgot password?" on the password entry screen. Amazon will send a reset link to your current email address. Use that to reset your password, then return to change your email address.
Frequently Asked Questions
Can I change my email address if I forgot my password?
No, you need your current password to change your email. If you forgot it, click "Forgot password?" during the email change process. Amazon will send a reset link to your current email address. Reset your password, then return to change your email address.
What if I no longer have access to my old email address?
Contact Amazon Customer Service. They can verify your identity using other account details (like your name, address, or recent orders) and help you change your email without needing access to the old one. This process takes longer than the standard email change.
Do I need to update my email anywhere else after changing it on Amazon?
If you use your Amazon account to sign into other services (like Whole Foods or third-party apps), those connections remain active. However, if those services send you emails, you may want to update your email there separately if you want them to use your new address.
How long does it take for the email change to be complete?
Once you click the confirmation links in both emails, the change is when ready. You can start using your new email address to sign in right away. The entire process from start to finish usually takes less than an hour.
Can I change my email address back to the old one later?
Yes. You can change your email address as many times as you want using the same process. Just go back to Login & Security, click Edit next to your email address, and enter a different one.