Where to find your address settings on eBay
Your address on eBay lives in your account settings, not in a separate section. Go to Account in the top right corner of any eBay page, then select Personal Information. From there, click Addresses to see all the addresses linked to your account.
eBay lets you store multiple addresses — a home address, a work address, a seasonal address — and switch between them when you buy or sell. You can add a new one, edit an existing one, or set one as your default. The address you set as default is what appears first when you check out, though you can change it for any single purchase.
Key Takeaways
- Your address settings are in Account > Personal Information > Addresses, not buried in a separate menu.
- You can store multiple addresses and choose which one to use at checkout for each purchase.
- Changing your address for a single purchase does not change your default address in your account.
- If you are a seller, changing your address updates where buyers see your location, so do this before you list items.
- Addresses you have already used for past purchases stay in your history but do not affect your current settings.
Adding a new address to your account
Click the Add address button on your Addresses page. eBay will ask for your street address, city, state, and ZIP code. Fill in each field exactly as it appears on your mail — eBay uses this to verify your identity and to calculate shipping costs, so typos can cause problems later.
After you save the new address, it appears in your list. You can use it when ready on your next purchase. If you want it to be the first address that shows up at checkout, go back to your Addresses page and click Set as default next to that address.
Editing an address you already have on file
Find the address in your list and click the pencil icon next to it. You can change the street, city, state, or ZIP code. Save your changes, and the updated address takes effect right away for new purchases.
If this address is your default, the change applies to all future checkouts unless you pick a different address at the moment of purchase. If you have already used this address for a past purchase, that old order keeps the address you entered at the time — editing it now does not change what is printed on old shipping labels.
Setting a default address for checkout
Your default address is the one eBay shows first when you are ready to pay. To change which address is default, go to your Addresses page, find the address you want to use most often, and click Set as default.
You can still override this at checkout. Even if your default is your home address, you can choose your work address or any other address on file when you buy a single item. The override applies only to that one purchase and does not change your default.
Changing your address for a single purchase
When you are at checkout, before you pay, look for the Shipping address section. Click Change next to your current address. eBay shows you all the addresses on file and lets you pick a different one, or enter a brand new address just for this order.
If you enter a new address only for this purchase, it does not save to your account. It applies only to this order. If you want to use that address again in the future, you will need to add it to your account separately through your Personal Information settings.
What happens to your address if you are a seller
Your seller address is what appears on your eBay store and in listings so buyers know where items are shipping from. When you change your address in Personal Information, your seller location updates automatically. If you move, change this address before you list new items so buyers see the correct location.
Changing your address does not affect items you have already listed — those keep the address that was current when you listed them. If you want the new address to show on existing listings, you will need to relist those items.
Removing an address from your account
Go to your Addresses page, find the address you no longer need, and click the trash icon next to it. eBay will ask you to confirm. Once you delete it, that address no longer appears in your list at checkout.
You can delete any address except your default address. If you want to remove your default address, you must first set a different address as default, then delete the old one. eBay requires you to have at least one address on file at all times.
Frequently Asked Questions
Can I change my address after I have already paid for an item?
Not through your account settings. Once payment is complete, contact the seller directly through the eBay message system and ask if they can update the shipping address before they ship. Many sellers will do this if you ask quickly, but it depends on whether they have already printed the label.
What if I enter the wrong address at checkout and do not notice until after the order is placed?
Message the seller when ready and explain the mistake. If the item has not shipped yet, they may be able to change it. If it has already shipped to the wrong address, you may be able to intercept it with the carrier or file a case with eBay if the item does not arrive at the address you provided.
Do I need to update my address if I move but want to keep buying on eBay?
You do not have to, but you should. Updating your address ensures shipping costs are calculated correctly for your new location and that items arrive where you actually live. You can keep your old address on file if you want, but set your new one as default.
Will changing my address affect my eBay seller rating or feedback?
No. Your feedback and seller rating are tied to your account, not to any specific address. Changing your address does not erase or change any past feedback or ratings.
Can I use a PO box or a business address on eBay?
Yes, you can enter any address you want. However, some sellers will not ship to PO boxes because certain carriers do not deliver to them. If a seller declines to ship to your PO box, you will need to provide a street address instead or find a different seller.