Where to find your address settings on Depop

Your address on Depop lives in your account settings, not in a separate shipping section. Open the Depop app or go to depop.com, tap or click the profile icon in the bottom right corner, then select "Settings." From there, tap "Personal info" and you will see your address field. This is the address Depop uses for shipping labels when you sell items, and it is also what buyers see when they purchase from you.

If you are using the mobile app, the steps are the same: profile icon, Settings, Personal info. The web version follows the same path. Make sure you are logged into the account you want to change — if you have multiple Depop accounts, switching accounts will show you different addresses.

Key Takeaways

  • Your Depop address is stored in Settings under Personal info, and changing it takes less than a minute.
  • The address you enter is used for all shipping labels you generate as a seller and is visible to buyers who purchase from you.
  • You can change your address at any time, even if you have active listings or pending sales.
  • If you move frequently, update your address before you print a shipping label to make sure the return address is correct.

Entering your new address correctly

When you tap into the address field, Depop will ask for your street address, city, state, and ZIP code. Type your information exactly as it appears on mail you receive — the post office reads addresses character by character, and a missing apartment number or a misspelled street name can delay delivery. If you live in an apartment or unit, include that in the street address line (for example, "123 Main St Apt 4B").

Depop will not let you save an address that is incomplete or formatted in a way the system does not recognize. If you get an error message, check that you have filled in all four fields and that your ZIP code is five digits. Some international addresses may not work in the Depop system — if you are moving outside the United States, contact Depop support to see whether your country is supported for seller shipments.

What happens to your address after you change it

Once you save your new address, it becomes your default return address for all future shipping labels. If you have already printed a label with your old address, that label will not change — the return address on a printed label is permanent. You only need to reprint if you have not yet shipped the item and the return address matters to you.

Your new address is visible to anyone who buys from you going forward. Buyers can see the return address on their shipping confirmation, so changing your address does not affect past sales or past buyers. If you are concerned about privacy, remember that your return address will be printed on packages you send out.

Changing your address if you have active listings

You can change your address without affecting your current listings. The address field on your profile and the address on your listings are separate — your listings show where you are located (for local pickup or local shipping), while your account address is your return address for shipped items. Changing one does not change the other.

If you want to update the location shown on your listings (for example, if you moved and want local buyers to know your new city), you will need to edit each listing individually. Open the listing, tap "Edit," and update the location field. This is different from changing your account address and takes a few extra steps, but it is necessary if you want buyers to see your new location.

Troubleshooting address changes that do not save

If you enter your address and it will not save, the most common reason is that one of the four fields is empty or the ZIP code is not formatted correctly. Go back and check that you have entered your street address, city, state, and a five-digit ZIP code with no spaces or dashes. Copy and paste your address from a recent piece of mail if you are unsure of the exact spelling.

If the system still rejects your address after you have checked all the fields, your address may be outside Depop's supported shipping area. This is rare in the United States but more common for rural addresses or territories. Try entering your address without an apartment number or unit, or contact Depop support through the app — tap your profile, then "Help and Support," then "Contact Us." They can tell you whether your address is in a supported area and what to do if it is not.

Keeping your address up to date when you move

If you sell regularly on Depop, update your address as soon as you move, before you print your next shipping label. A label printed with an old return address will go back to your old location if a buyer returns the item, and you may not receive it. Set a reminder to change your address on the same day you change your address with the post office.

If you are moving temporarily or seasonally, you have two options: update your address to your new location and change it back when you return, or pause your listings while you are away. Pausing listings stops new sales from coming in, so you do not have to worry about printing labels with the wrong return address. You can unpause them whenever you are ready to sell again.

Frequently Asked Questions

Can I have more than one address on my Depop account?

No. Depop allows only one address per account, and that address is used as your return address for all shipments. If you need to ship from different locations, you would need separate accounts for each location. Most sellers use their primary home address.

Will changing my address affect orders I have already shipped?

No. Orders that have already shipped keep the return address that was printed on the label at the time of shipment. Your new address only applies to labels you print after you change it. Past buyers will not see your new address.

What if I do not have a permanent address right now?

Depop requires a valid street address to sell. If you are between homes, you can use a friend's or family member's address temporarily, or a mailbox service address. Just make sure you have permission to use it as a return address and that you can actually receive mail there.

Does my address need to match my payment method?

Your Depop address does not have to match the address on your bank account or payment method. However, if your payment method is a debit card or bank account, your bank may flag transactions from a different address as suspicious. If you run into payment issues after changing your address, check your bank's fraud settings.