Where to find your name settings on Amazon
Your name on Amazon lives in your account settings, not in your payment or shipping address. To change it, sign into your Amazon account, go to Account & Lists in the top right corner, and select Your Account. From there, click Login & security on the left side. You'll see a section labeled Name with your current name displayed — click Edit next to it.
Amazon will ask you to confirm your password before letting you make the change. This is a security step to make sure someone else hasn't gained access to your account. Once you enter your password, you can type in your new name and save it.
The change takes effect when ready on your account. Any new orders you place will show your updated name, though past orders will still display the name you used when you placed them.
Key Takeaways
- Your account name is separate from your shipping address — changing one does not automatically change the other.
- You can change your name through Account & Lists > Your Account > Login & security > Edit next to your name.
- Amazon requires you to enter your password before confirming a name change for security reasons.
- If you need to change the name on a specific order that hasn't shipped yet, contact Amazon customer service instead of changing your account name.
Updating your shipping address separately from your account name
Many people assume changing their account name will update all their addresses, but it won't. Your account name and your shipping addresses are stored separately in Amazon's system. If you need a different name to appear on packages going to a specific address, you'll need to update that address directly.
To change a shipping address, go to Account & Lists > Your Account > Your Addresses. You can edit any saved address from there, including the name associated with it. This is useful if you've changed your name legally but want to keep your account name the same for login purposes, or if you're sending a package to someone else at your address.
What happens if an order has already been placed
If you've already placed an order and want to change the name on it before it ships, changing your account name won't affect that order. Instead, contact Amazon customer service directly through the Contact Us button in your account. You can reach them by phone, email, or chat depending on your preference.
Amazon can sometimes update the name on an order if it hasn't left the warehouse yet, but this depends on how far along the order is in processing. The sooner you contact them after placing the order, the better your chances. Have your order number ready when you reach out.
Changing your name for Prime membership and subscriptions
If you have an Amazon Prime membership or active subscriptions, changing your account name updates those automatically. Your Prime membership card and any digital subscriptions will reflect your new name the next time you view them.
If you've set up a family account or shared Prime benefits with household members, your name change only affects your own profile. Other family members' names and accounts remain unchanged.
Legal name changes and identity verification
Amazon does not require you to prove a legal name change when you update your account name. You can change it to any name you want through the settings. However, if you're changing your name for legal reasons — marriage, divorce, or a court-ordered change — you may want to update your payment methods and addresses to match your legal documents.
If you have a credit card or bank account linked to your Amazon account under your old name, you don't need to change it when ready. Amazon's payment system will still process it. Over time, you may want to update your payment methods to match your current legal name to avoid confusion with banks or credit card companies.
Troubleshooting name change problems
If you see an error message when trying to change your name, the most common cause is that you entered your password incorrectly. Amazon requires an exact match, including capital letters. Try again, making sure Caps Lock is off unless you normally use capitals in your password.
If you're still unable to change your name after multiple attempts, or if you see a message saying your account is locked, contact Amazon customer service. They can help you regain access or make the change for you if there's a technical issue on their end.
Frequently Asked Questions
Will changing my account name change the name on my credit card or bank account?
No. Your account name on Amazon is separate from your payment methods. Changing your Amazon name does not update your credit card or bank information. If you want those to match, you'll need to update your payment methods separately through your Payment options section.
Can I change my name back to what it was before?
Yes. You can change your account name as many times as you want by going back to Login & security and clicking Edit next to your name. There's no limit to how often you can make changes.
Does changing my name affect my order history?
No. Past orders will still show the name you used when you placed them. Only new orders placed after the name change will display your updated name. Your order history remains intact and searchable under your account.
What if I share my Amazon account with someone else?
If you share a login with another person, changing the account name will change it for both of you. Amazon recommends setting up separate accounts or using a family account instead, where each person has their own login and profile but can share Prime benefits.
Can I use a business name instead of a personal name on my account?
Yes. Amazon does not restrict what name you enter in your account settings. You can use a business name, a nickname, or any other name you choose. However, if you're selling on Amazon as a business, you may need to register a separate seller account with your business information.