Where to find your name settings on Amazon

Your name on Amazon lives in your account settings, not in a separate profile page. To reach it, sign in to your Amazon account, go to the top right corner where your name or "Account" appears, and click it. A dropdown menu will open. Look for "Login & security" or "Your Account" — the exact wording depends on whether you're on a computer or phone, but both lead to the same place.

Once you're in account settings, scroll down until you see a section labeled "Name" or "Personal information." This is where Amazon stores the name tied to your account. You'll see your current name displayed, and next to it will be an "Edit" button or link. Click that to open the edit window.

Key Takeaways

  • Your name on Amazon is stored in Login & security settings, accessible from the account menu in the top right corner of any page.
  • You can change your first name, last name, or both by clicking the Edit button next to your name in account settings.
  • Amazon will ask you to confirm your identity by entering your password before saving any name change.
  • The name change takes effect when ready on your account, but may take a few hours to appear on receipts and shipping labels.
  • If you cannot find the Edit button or receive an error message, your account may have restrictions that require contacting Amazon Customer Service.

The steps to enter your new name

When you click Edit next to your name, a text box will appear with your current first and last name separated into two fields. Delete the text in each field and type your new name. Amazon accepts most characters, including hyphens, apostrophes, and accents — so names like "Mary-Jane," "O'Brien," or "José" will work without issue.

After you've typed your new name into both fields, look for a "Save Changes" or "Confirm" button at the bottom of the box. Before Amazon saves the change, it will ask you to re-enter your account password. This is a security step to make sure the person making the change is actually you. Type your password and click the final confirmation button.

When the change takes effect and where it appears

The name change is when ready in your account settings — if you go back to Login & security right after saving, you'll see the new name displayed. However, the change may take a few hours to show up on other parts of your Amazon experience. Your new name should appear on future order confirmations, shipping labels, and invoices within a few hours.

If you have an active order that hasn't shipped yet, the name on that order may or may not update depending on how far along the fulfillment process is. Once an order has shipped, the name on that shipment is locked in and won't change. If you need the name corrected on a shipped order, you'll need to contact Amazon Customer Service to request a correction on the label or receipt.

Why Amazon might not let you change your name

Some accounts have restrictions that prevent name changes through the normal settings page. This usually happens if your account has been flagged for suspicious activity, if there's a payment dispute, or if you've changed your name very recently (within the last 30 days). Amazon's system is designed to prevent fraud, so it sometimes locks down account changes temporarily.

If you click Edit and see a message saying you can't change your name, or if the Edit button doesn't appear at all, your account likely has a restriction in place. In that case, you'll need to contact Amazon Customer Service. Have your current legal name and a photo ID ready — they may ask you to verify your identity before they can remove the restriction or make the change for you.

Changing the name on a business or shop account

If you run an Amazon Business account or an Amazon Shop, the process is slightly different. Business account names are tied to your company registration, so changing them may require additional documentation. Go to your Business Account settings (not your personal Login & security page) and look for "Company Information" or "Account Details." The Edit option there may ask you to upload a business license or certificate of good standing to verify the name change.

For Amazon Shop accounts, the shop name itself is separate from your personal account name. You can change your personal name through Login & security as described above, but the shop name is managed through Shop Settings. If you need to change both, you'll make the personal name change in account settings and the shop name change in the Shop dashboard.

What happens to your old name in Amazon's records

When you change your name, Amazon keeps a record of the old name linked to your account for security and order history purposes. This is why you can still look up old orders even after changing your name — the system knows the orders belong to you. You won't see the old name displayed anywhere in your current account, but it's there in the background.

If you're concerned about privacy or if the old name was associated with an account you no longer want linked to you, contact Amazon Customer Service. They can review your situation, but they generally cannot fully erase old names from order history because that information is needed for refunds, returns, and legal records.

Changing your name on Amazon Prime and other linked services

If you have Amazon Prime, your Prime membership is tied to the same account name. When you change your account name, your Prime membership name updates automatically — you don't need to do anything separately. The same is true for Kindle, Audible, and other Amazon services linked to your main account.

However, if you have a separate Audible account (not linked to your Amazon account) or a standalone Prime Video account, those have their own name settings. You'll need to change the name in each service separately. Go to each service's account settings and look for the name field. The process is similar to Amazon's, but the location and button labels may be slightly different.

Frequently Asked Questions

How often can I change my name on Amazon?

Amazon doesn't publish a specific limit, but the system typically allows one name change every 30 days. If you try to change your name again within 30 days of your last change, you may see a message saying you need to wait. If you have a legitimate reason to change it sooner (such as correcting a typo), contact Amazon Customer Service to request an exception.

Will changing my name affect my Prime membership or payment methods?

No. Your Prime membership, credit cards, and payment methods stay active and linked to your account. The name change only updates how your name appears on orders and receipts — it doesn't touch your subscription status or billing information. You won't need to re-enter your payment details.

Can I change my name if I don't remember my password?

No, Amazon requires your password to confirm a name change for security reasons. If you don't remember your password, use the "Forgot your password?" link on the Amazon sign-in page to reset it first. Once you've reset your password and signed back in, you can change your name normally.

What if my new name has special characters or is very long?

Amazon accepts most special characters, including hyphens, apostrophes, accents, and periods. There is a character limit (usually around 50 characters per name field), so extremely long names may be shortened. If your name is rejected, try removing extra spaces or punctuation. If it's still rejected, contact Amazon Customer Service — they may be able to make the change manually.

Do I need to update my name anywhere else after changing it on Amazon?

You only need to change your name in Amazon's account settings. Your shipping address, payment methods, and other linked services update automatically. However, if you've given your old name to a seller or used it in a message, those records won't change. For future transactions, your new name will appear.