Where to change your name in Prodigy

You change your name on Prodigy through your account settings, not through a separate form or support request. Log into your Prodigy account, go to Settings (usually found in the top right corner or in a menu), then look for Account or Profile. From there, select Edit Profile or Personal Information. You should see a field for your name — edit it there and save your changes.

The exact location of these settings can shift slightly depending on whether you're using Prodigy on a computer or mobile device, and whether you're accessing it through the main website or an app. If you cannot find the settings menu, look for a gear icon or your username/profile picture in the top corner of the screen. On mobile devices, this icon is often in the bottom right or accessible through a hamburger menu (three horizontal lines).

If you're a parent or guardian managing a child's account, you may need to log in as the account owner (the adult who created the account) rather than as the student to change the student's name. Some school districts also restrict name changes through the parent portal, in which case you would need to contact your school's Prodigy administrator.

Key Takeaways

  • Name changes happen in your account Settings under Profile or Personal Information, not through customer support.
  • Parent accounts can usually change a student's name by logging in as the account owner and editing the student's profile.
  • Some schools manage Prodigy accounts centrally and may not allow name changes through the parent portal — contact your school if the option is missing.
  • Changes take effect when ready once you save them, and the new name appears the next time you log in.

Changing a student's name from a parent account

If you manage your child's Prodigy account as a parent, log in with your own parent account credentials. Once logged in, you should see a list of your children's accounts or a way to switch between them. Select the child whose name you want to change, then navigate to their profile settings the same way you would for your own account — go to Settings, then Profile or Personal Information.

Edit the name field and save. The change will appear on your child's account the next time they log in. If you see a message saying the name cannot be changed, your school district may have locked this setting — in that case, contact your child's school or the Prodigy administrator at your school to request the change. School administrators can override these restrictions and make the change directly in the district's system.

What happens after you change the name

Once you save a name change, it takes effect when ready in the system. The new name will show up on your child's dashboard, in progress reports, and in any documents Prodigy generates. If your child is already logged in when you make the change, they may need to log out and log back in to see the updated name on their screen.

The change does not affect your login credentials — your username and password stay the same. Only the display name changes. This means your child can continue using the same login information without any interruption to their account access or saved progress.

If you cannot find the name change option

If you've looked in Settings and Profile but don't see a way to edit the name, your school may have restricted this feature. Some districts manage all student accounts centrally and do not allow parents to change names through the portal. In this case, you'll need to contact your school's main office, your child's teacher, or the person who manages Prodigy for your school.

When you contact the school, have your child's full name and student ID number ready. The school can usually make the change on their end within a day or two. Ask specifically for the Prodigy administrator or the person responsible for managing your school's Prodigy accounts, as they will have the fastest access to make the change.

Changing your own name on Prodigy

If you're an adult user changing your own name, follow the same steps: go to Settings, find your Profile or Personal Information, edit the name field, and save. Adult accounts (parent accounts, teacher accounts, or administrator accounts) typically allow name changes without restrictions, since there's no school district oversight of individual adult users the way there is for student accounts.

Adult users can usually change their names as many times as needed without contacting support. If you're a teacher or administrator and the option is missing, contact your school's IT department or the person who manages Prodigy for your district.

Frequently Asked Questions

Will changing my name affect my login username?

No. Your username and password remain the same. Only the display name — the name that appears on your profile and in reports — changes. You log in the same way you always have.

Can I change my child's name if the school manages the account?

Not always. If your school district manages Prodigy accounts centrally, the name change option may be locked in the parent portal. Contact your school's office or Prodigy administrator to request the change.

How long does a name change take to show up?

The change is when ready in the system. If your child is already logged in, they'll see the new name after they log out and log back in. If they're not logged in, they'll see it the next time they sign in.

What if I made a typo when I changed the name?

You can change it again the same way. Go back to Settings, edit the name field to the correct spelling, and save. There's no limit to how many times you can edit it.

Do I need to contact Prodigy support to change a name?

No. You can make the change yourself through your account settings. Contact support only if the name change option is missing or if you get an error message when trying to save.