Where to find your address settings on eBay

Your address on eBay lives in your account settings, not scattered across different pages. Log in to eBay, click the account icon in the top right corner, and select Account settings. From there, click Addresses on the left side menu. You'll see all the addresses currently linked to your account — your shipping address, billing address, and any others you've saved.

eBay keeps these separate because you might ship to a different place than where your credit card is registered. Your billing address is what your payment method uses; your shipping address is where packages go. You can change either one, or both, depending on what you need.

Key Takeaways

  • Go to Account settings, then Addresses, to see and edit all your saved addresses on eBay.
  • You can change your default shipping address without affecting your billing address, or update both separately.
  • If you're changing your address before checkout, edit it in your account settings so it applies to all future purchases.
  • During checkout, you can use a different address for that single purchase without changing your account address.
  • If an address change affects an order you've already placed, contact the seller when ready — eBay cannot redirect packages after they ship.

Editing your default shipping address

To change the address where eBay sends your purchases by default, click the pencil icon next to your current shipping address in the Addresses section. Edit the street, city, state, and ZIP code as needed, then click Save address. This becomes your new default — any future purchase will use this address unless you choose a different one at checkout.

If you have multiple addresses saved (like a home and a work address), you can set which one is your default by clicking the radio button next to it. eBay will remember your choice and use it for your next purchase.

Updating your billing address

Your billing address is tied to your payment method — the address your credit card or bank account is registered to. To change it, go to Account settings and select Payments instead of Addresses. Find the payment method you want to update and click the pencil icon next to it. Edit the billing address there, then save.

If your billing address doesn't match what your bank or credit card company has on file, your payment may be declined. After you change it on eBay, check with your bank or card issuer to make sure their records match.

Changing your address for a single purchase

You don't have to change your account address if you only need to ship one order somewhere else. During checkout, before you pay, click Change next to your shipping address. Select an existing address from your saved list, or click Add new address to enter a different one. That purchase will ship to the address you choose, and your account default stays the same.

This is useful if you're buying a gift for someone else, shipping to a temporary location, or need a one-time exception. Your account address won't change, so your next purchase will go back to your default.

What to do if you've already placed an order

If you realize you entered the wrong address after you've paid but before the seller ships, contact the seller when ready through the Messages section of your order. Explain the mistake and ask if they can change the shipping address. Some sellers can do this; others cannot, depending on how quickly they process orders.

Once a package ships, eBay and the seller cannot redirect it. If the seller has already shipped to the wrong address, you'll need to contact the carrier (USPS, UPS, FedEx, or DHL) to see if they can intercept it. This is difficult and doesn't always work. The faster you contact the seller, the better your chances of stopping the shipment before it leaves.

Adding a new address to your account

If you move or want to add a second address without deleting your current one, go to Addresses in Account settings and click Add address. Enter the full street address, city, state, and ZIP code. You can give it a label like "Home" or "Work" to keep them straight. Click Save address, and it will appear in your list of saved addresses.

You can have multiple addresses saved at once. When you check out, you'll see all of them and can pick which one to use. This is helpful if you move between locations or want to ship to different places without deleting your old address.

Removing an old address

To delete an address you no longer use, go to Addresses in Account settings, find the address in your list, and click the trash icon next to it. eBay will ask you to confirm the deletion. Once you delete it, you can't use it for future purchases, but it won't affect orders you've already placed to that address.

You must have at least one address on your account to make purchases. If you only have one address saved, eBay won't let you delete it — you'll need to add a new one first.

Frequently Asked Questions

Can I change my address after the seller has already shipped my order?

No. Once a package ships, neither eBay nor the seller can change where it goes. If the address is wrong, contact the shipping carrier (USPS, UPS, FedEx, or DHL) right away to ask about intercepting the package. Success depends on how far along the shipment is.

Will changing my address affect my past orders?

No. Changing your address in Account settings only affects future purchases. Orders you've already placed will ship to the address you provided when you checked out, even if you change your account address later.

What if my billing address and shipping address are different?

That's fine. eBay lets you keep them separate. Your billing address is where your payment method is registered; your shipping address is where your package goes. You can change one without changing the other.

Can I use a PO box as my shipping address on eBay?

Some sellers allow it, but many don't. Certain items — like those shipped through FedEx or UPS — cannot go to a PO box. Check the seller's shipping policy before you buy. If you enter a PO box at checkout and the seller doesn't ship there, they'll contact you to ask for a different address.

How do I change my address if I'm buying on the eBay app?

Tap the account icon at the bottom of the screen, then tap Account settings. Select Addresses and edit or add addresses the same way you would on the website. During checkout, you can also tap Change next to your shipping address to pick a different one for that purchase.