Where to Find the Address Change Option in Workday

To change your address in Workday, log in to your account and go to the Personal Information section. From your home dashboard, click on your name or profile icon in the top right corner, then select Profile. Look for the Contact Information card — this is where your current address appears.

Once you open Contact Information, you will see your existing address listed. Click the Edit button (usually a pencil icon) next to the address field. This opens the form where you can update your street address, city, state, and ZIP code. Some Workday systems also show a dropdown to specify whether this is a home address, work address, or mailing address — select the type that matches what you are changing.

Key Takeaways

  • Access your address through your profile by clicking your name in the top right corner and selecting Profile, then Contact Information.
  • Click the Edit button next to your address to open the form and type in your new street address, city, state, and ZIP code.
  • If your Workday system requires address type selection, choose whether the address is for home, work, or mailing purposes.
  • After you save your changes, allow one to two business days for the update to sync across your company's payroll and benefits systems.
  • If the Edit button is grayed out, contact your HR department or Workday administrator — your account may have restricted permissions.

Filling Out the Address Form Correctly

When you click Edit, a form appears with separate fields for street address, city, state, and ZIP code. Type your new street address exactly as it appears on mail you receive — include the apartment or unit number if you have one. Do not abbreviate street types like "St" or "Ave" unless your mail carrier uses that abbreviation.

Enter your city and state, then your five-digit ZIP code. Some Workday systems also include a field for country — leave this as United States unless you are relocating internationally. Double-check the spelling of your city and state before saving, because mismatches can cause paychecks or tax documents to be mailed to the wrong place.

Saving and Confirming Your Changes

After you fill in all the fields, look for a Save or Submit button at the bottom of the form. Click it once and wait for the page to refresh — do not click multiple times, as this can create duplicate submissions. You should see a confirmation message that says something like "Changes saved successfully" or "Your contact information has been updated."

Take a screenshot of the confirmation or note the date and time you made the change. Your new address typically takes one to two business days to update in your company's payroll system, benefits platform, and tax document delivery. If you need the change to take effect by a specific date — for example, before your next paycheck is mailed — tell your HR department right away so they can prioritize the update.

What Happens If the Edit Button Is Grayed Out

If you can see your address but the Edit button is not clickable, your Workday account has restricted permissions. This usually means only your HR department or a Workday administrator can change your address. Contact your HR office or your company's Workday support team and provide them with your new address — they can make the change on your behalf and confirm it in writing.

Some companies restrict address changes to prevent accidental updates that could affect payroll or tax withholding. If this is the case at your company, the restriction is intentional, and going through HR ensures the change is recorded correctly in all systems.

Updating Your Address for Specific Purposes

If your company uses Workday's full suite of modules, you may need to update your address in more than one place. Your Personal Information address is your primary contact address and feeds into payroll and tax documents. However, some companies also have a separate Work Address field if you work at a physical office location different from your home.

If you are changing your mailing address because you use a PO box or mailbox service, check whether your company's Workday system has a Mailing Address field separate from your home address. If it does, you can keep your home address in the primary field and add your mailing address in the second field. This ensures tax documents go to the right place while your home address stays on file for HR records.

Common Mistakes to Avoid When Changing Your Address

The most common mistake is not waiting long enough before checking whether the change took effect. Workday updates are not when ready — allow at least one full business day before contacting HR to ask if the change went through. If you change your address on a Friday afternoon, it may not appear in payroll or benefits systems until Tuesday or Wednesday.

Another mistake is changing only your address in Workday without updating it in your company's benefits portal, 401(k) plan, or health insurance provider. Workday does not automatically sync with all third-party systems, so you may need to log into those platforms separately and update your address there as well. Ask your HR department which systems need manual updates and which pull information directly from Workday.

Do not use abbreviations or non-standard formats for your street address. Write out "Street," "Avenue," and "Boulevard" in full, and use the correct ZIP code — a typo here can delay mail delivery. If you live in an apartment or condo, include the unit number in the street address field, not in a separate field, unless your Workday form has a dedicated unit field.

What to Do If Your Address Change Does Not Go Through

If you saved your new address but it still shows the old address after two business days, log back into Workday and check the Contact Information section again. Sometimes the page needs to be refreshed or you need to log out and log back in to see the updated information. Clear your browser cache if the old address keeps appearing — this forces your browser to load the current version from Workday's servers.

If the address still has not changed, contact your HR department or Workday administrator with the date and time you made the change and a screenshot of what you entered. They can check the backend to see whether the change was saved to the system or if there was an error during submission. Provide your old address and new address so they can verify the change was made correctly.

Frequently Asked Questions

How long does it take for my address change to show up on my paycheck?

Address changes usually take one to two business days to sync from Workday to your company's payroll system. If you change your address on a Monday, your next paycheck should reflect the new address if it is mailed after Wednesday. If your paycheck has already been printed with the old address, contact payroll to see if they can reissue it or hold it for pickup.

Do I need to update my address in other systems besides Workday?

Workday is your primary system, but your company may use separate platforms for health insurance, retirement plans, or other benefits. Check with HR about which systems pull address information from Workday automatically and which require you to log in and update manually. This prevents mail from going to the wrong place.

Can I change my address if I am on leave or not currently working?

Yes, you can change your address in Workday at any time while your account is active, even if you are on unpaid leave or between assignments. However, if your account has been deactivated, you will not be able to log in. Contact HR to reactivate your account or to update your address on your behalf.

What if I have both a home address and a work address?

If your Workday system has separate fields for home and work addresses, update whichever one has changed. Your home address is typically used for tax documents and paychecks unless you specify otherwise. If you are unsure which address is used for what, ask your HR department before saving your changes.

Will changing my address affect my tax withholding or benefits?

Changing your address in Workday does not automatically change your tax withholding or benefits coverage. Your address is used only for mailing documents and payroll records. If you moved to a different state and need to update your tax withholding, contact your HR or payroll department separately to adjust your W-4 or state tax forms.