Where to change your address in ADP

You change your address in ADP through the employee self-service portal, which is usually called ADP Workforce Now or myADP depending on your company's setup. Log in with your username and password, then look for a section called "Personal Information," "My Profile," or "Employee Information"—the exact name varies by employer. Once you find it, you should see a field for your mailing address, home address, or both. Click edit, enter your new address, and save the changes.

Some companies restrict address changes to certain times of year or require manager approval before the change takes effect. If you cannot find the edit button or the system will not let you save, your employer may have locked down address changes temporarily. In that case, contact your HR department or payroll team directly—they can make the change on your behalf or tell you when the system will open for updates again.

The address you update in ADP affects where your paychecks, tax documents, and benefits information are mailed. If you are moving soon, change your address before the move date so documents arrive at the right place. If you have already moved, update it as soon as possible to avoid missing W-2s, 1099s, or other tax paperwork.

Key Takeaways

  • Log into your ADP employee portal and navigate to Personal Information or My Profile to find the address field.
  • Your employer may require manager approval or only allow address changes during certain windows, so contact HR if you cannot edit the field yourself.
  • Updating your address in ADP ensures tax documents, paychecks, and benefits mail reach your new location.
  • If you have already moved, update your address when ready so you do not miss important year-end tax documents.
  • Some companies use different portal names or layouts, so check with your HR team if you cannot locate the address section.

Steps to update your address on a computer

Open a web browser and go to your company's ADP login page. This is usually a link on your company intranet or a bookmark your HR team provided. Enter your username and password, then click Log In. Once you are in the portal, look for a menu on the left side or a profile icon in the top right corner.

Click on the section labeled "Personal Information," "My Profile," "Employee Information," or "Account Settings"—different companies label this differently. Scroll down until you see your address fields. There should be separate lines for street address, city, state, and ZIP code. Click the Edit button next to the address section, then clear the old address and type in your new one. Double-check the spelling and ZIP code, then click Save or Submit.

The system should show a confirmation message saying your address has been updated. If you see an error message, read it carefully—it may tell you that address changes are locked, that a field is required, or that your manager must approve the change first. Write down any error message and contact your HR or payroll department with that information.

Steps to update your address on a phone

Open the ADP mobile app if your company has one, or open a web browser and go to your company's ADP login page. Log in with your username and password. Tap the menu icon (usually three horizontal lines) in the top left or bottom right corner, depending on the app layout.

Look for "Profile," "My Information," or "Personal Details" in the menu. Tap it, then scroll to find your address fields. Tap the Edit button or pencil icon next to your address. Clear the old address and type in your new one, making sure each field is correct. Tap Save or Submit when you are done.

If the mobile app does not let you edit your address, try logging in through a web browser on your phone instead. Some companies restrict certain changes to the full website version. If you still cannot make the change, send an email to your HR or payroll team with your new address and ask them to update it for you.

What happens after you change your address

Once you save your new address in ADP, the change usually takes effect when ready in the system. However, your next paycheck may still be mailed to your old address if the change was made close to the payroll processing date. Payroll typically processes and prints checks three to five business days before payday, so if you change your address after that window, the current check will go to the old address.

Future paychecks, tax documents, and benefits mail should go to your new address. If you are concerned about a paycheck going to the wrong place, contact your payroll department and ask them to confirm when the address change will take effect for mailing. Some companies can redirect a check or reissue it to your new address if you catch the mistake in time.

Your new address will also appear on tax documents like your W-2 or 1099 at the end of the year. The IRS uses the address on your W-2 to match it with your tax return, so having the correct address on file matters for tax filing. If you change addresses mid-year, make sure your new address is in ADP before December so your W-2 is mailed to the right place.

If you cannot find the address field

Some ADP portals are customized by each employer, so the layout and menu names can be very different. If you log in and cannot find a Personal Information or Profile section, try these steps: look for a gear icon or settings icon in the top right corner, check for a menu labeled "Employee," "Account," or "My Data," or search the page using Ctrl+F (on Windows) or Command+F (on Mac) and type "address" to see if the field appears anywhere on the page.

If none of those work, your employer may have restricted address changes to HR staff only. This is common at larger companies for security reasons. Contact your HR department or payroll team by email or phone and provide them with your new address. They can update it in the system and confirm when the change takes effect.

You can also ask your manager or HR contact for a direct link to the address change page, since some companies set up a shortcut for employees. Providing the exact link saves you time searching through menus.

Address changes for direct deposit and tax withholding

Changing your mailing address in ADP does not automatically change your direct deposit information or tax withholding address. If you want your paychecks deposited directly to your bank account instead of mailed, you need to update your direct deposit information separately. This is usually in a Banking or Direct Deposit section of the ADP portal, or you may need to contact payroll to set it up.

Your tax withholding address (the address the IRS has on file) is separate from your mailing address in ADP. If you move to a different state, you may need to update your W-4 form to reflect your new state for tax withholding purposes. Contact your HR or payroll team to learn about a new W-4 is required when you change states.

Some companies also use your address to determine benefits may be able to access or insurance coverage, especially if you move to a different state or region. After you update your address, check with your benefits team to make sure your health insurance, retirement plan, and other benefits are still active and correct for your new location.

Frequently Asked Questions

How long does it take for my address change to show up in ADP?

The change usually appears in the system when ready after you click Save. However, if your paycheck is already in the printing queue, it will still go to your old address. Contact payroll to find out the cutoff time for address changes on your payroll cycle.

Can I change my address if I am on leave or inactive?

Most companies allow address changes regardless of your employment status. If the system will not let you edit your address, contact HR directly and they can update it for you. This is especially important if you are on unpaid leave and expecting tax documents or benefits mail.

What if I entered my address wrong and need to fix it?

Log back into ADP, go to your Personal Information section, and click Edit again. Correct the address and save the changes. There is no limit to how many times you can update your address, so fix it as soon as you notice the error.

Will changing my address affect my paycheck amount or taxes?

Changing your mailing address does not change your pay or tax withholding. However, if you move to a different state, your state income tax withholding may change. Contact payroll or HR to update your W-4 if you move across state lines.

What if my company does not use ADP?

If your company uses a different payroll system like Workday, Gusto, or Paychex, the steps will be similar but the menu names and layout will be different. Check your company intranet or contact HR for instructions specific to your payroll system.