Change your Wells Fargo address online, by phone, or in person
Wells Fargo lets you update your mailing address through three routes: their online banking portal (fastest), a phone call to customer service, or by visiting a branch in person. The online method takes about five minutes and updates your address when ready for checking, savings, credit cards, and loans all at once. If you do not have online access or prefer to speak to someone, calling 1-800-869-3557 works just as well, though you will need your account number and a form of ID ready.
Your address change affects where Wells Fargo sends statements, tax documents, and notices about your accounts. If you are moving and want to make sure nothing gets lost in the mail, update your address before your move date. The change applies across all your Wells Fargo accounts under that Social Security number, so you do not have to update each one separately.
Key Takeaways
- Log into your Wells Fargo online account, go to Settings or Profile, and change your address there — it takes five minutes and updates all your accounts at once.
- Call 1-800-869-3557 with your account number and ID ready if you do not use online banking or prefer to speak to a representative.
- Visit any Wells Fargo branch with a photo ID and ask a teller to update your address on file.
- Your address change covers checking, savings, credit cards, and loans, so you will not need to update them separately.
- Allow one to two business days for the change to show up on statements and notices, though online access updates right away.
Update your address through Wells Fargo online banking
Log into your Wells Fargo account at wellsfargo.com or through the mobile app. Once you are signed in, look for a Settings or Profile option — the exact location depends on whether you are using the website or app, but it is usually in the upper right corner or in a menu labeled with your name.
Click on your profile or account settings, then find the option for "Address" or "Contact Information." Delete your old address and type in your new one. Wells Fargo will ask you to confirm the change before it goes through. Once you click confirm, the update is live in their system — you will see it reflected in your online account when ready, though printed statements may still show the old address for one or two business days.
If you have trouble finding the address field, the Wells Fargo website has a help section you can search, or you can call their customer service line and ask a representative to walk you through the steps.
Change your address by calling Wells Fargo customer service
Call 1-800-869-3557 and tell the representative you need to update your mailing address. Have your account number and a photo ID handy — they will ask for both to confirm your identity before making any changes. The representative will read back the new address to you to make sure it is correct before saving it.
This method works if you do not have online access, if you are not comfortable using the website, or if you want to update your address while handling another account issue at the same time. The call usually takes five to ten minutes. Your address will be updated in their system right away, though it may take one to two business days to show up on printed statements and notices.
Update your address in person at a Wells Fargo branch
Walk into any Wells Fargo branch with a photo ID and ask a teller or banker to update your address on file. Bring your ID and, if possible, your account number — the teller can look it up by your name and ID, but having the number speeds things up. The teller will confirm your new address with you before saving the change.
This option works well if you are already at a branch for another reason, or if you prefer to handle banking in person. The address change takes effect right away in their system, though printed materials may lag by a day or two.
What happens after you change your address
Once your address is updated, Wells Fargo will send all future statements, tax forms, and account notices to your new location. If you changed your address after the start of a calendar year, you may still receive some tax documents (like 1099 forms) at your old address if they were already in the mail — contact Wells Fargo if that happens and ask them to resend it to your new address.
Your old address stays in their records for a period of time so they can match incoming mail to your account. If someone sends a check or payment to your old address, Wells Fargo may still be able to route it to you, but it is safer to update any automatic payments, subscriptions, or regular senders (like your employer) to use your new address directly.
Update linked services and automatic payments
Changing your address with Wells Fargo does not automatically update it everywhere else. If you have direct deposit set up through your employer, you will need to update your address with your employer's payroll department separately. The same goes for any bills you pay automatically from your Wells Fargo account — the address change at Wells Fargo does not notify those companies.
Check any services linked to your Wells Fargo account, such as PayPal, investment accounts, or insurance companies, and update your address with them as well. This prevents mail from going to the wrong place and keeps your records consistent across all your financial accounts.
Frequently Asked Questions
How long does it take for my address change to show up on my statements?
Your address updates in Wells Fargo's system right away, but printed statements may still show your old address for one to two business days. Tax documents and official notices will use your new address going forward.
Can I change my address for just one account, or does it change all of them?
Changing your address through online banking or by phone updates it for all your Wells Fargo accounts at once — checking, savings, credit cards, and loans. If you need a different mailing address for a specific account, call customer service and explain the situation; they can sometimes set up a separate address for one account.
What if I change my address and then move again before the first change takes effect?
You can update your address as many times as you need. Just go through the process again with your new address. There is no limit to how often you can change it, and each update replaces the previous one.
Will changing my address affect my credit score or account status?
No. Updating your mailing address is a routine account maintenance task and does not affect your credit score, account standing, or any other aspect of your account.
What if I do not receive a statement at my new address after changing it?
Wait one to two business days after making the change. If you still do not receive mail after that, call 1-800-869-3557 and confirm that your address was saved correctly. They can resend statements to your new address or troubleshoot why mail is not arriving.