The fastest way to change your address with Bank of America

You can change your address with Bank of America through their website, mobile app, or by calling their customer service line. The online method is fastest — it takes about five minutes and the change usually takes effect within one business day. If you use their mobile app or website, log in, go to your profile or account settings, find the address section, and update it there. You do not need to visit a branch unless you want to, though you can do that too.

Bank of America will update the address on all your accounts at once if you change it through their main system — checking, savings, credit cards, and loans all pull from the same profile. Make sure you update it before you move so your statements and important documents reach you at the right place.

Key Takeaways

  • You can change your address online through the Bank of America website or mobile app without calling or visiting a branch.
  • Address changes made online typically take effect within one business day.
  • Updating your address through your profile changes it across all your Bank of America accounts at the same time.
  • If you cannot access your account online, call Bank of America customer service at the number on the back of your card and a representative can update it for you.
  • You should update your address before you move to make sure statements and tax documents reach you without delay.

Changing your address online through the website

Log into your Bank of America account at bankofamerica.com. Once you are signed in, look for a profile or settings option — this is usually in the top right corner or in a menu labeled with your name. Click on it and find the section that says "Address" or "Contact Information."

Enter your new address in the fields provided. Bank of America will ask for your street address, city, state, and ZIP code. Double-check that everything is spelled correctly, especially your street name and ZIP code, because mail sent to the wrong address will not reach you. Click "Save" or "Confirm" when you are done. You should see a message saying the change was submitted successfully.

Changing your address through the mobile app

Open the Bank of America mobile app and sign in. Tap the menu icon (usually three horizontal lines) in the bottom right or top left, depending on whether you use iPhone or Android. Look for "Settings" or "Profile" and tap it.

Find "Address" or "Contact Information" in the menu. Tap it and enter your new address in the same way you would on the website. Make sure the ZIP code matches your city and state. Tap "Save" or "Confirm" when you are finished. The app will show you a confirmation message.

Changing your address by phone

If you do not have online access or prefer to speak with someone, call the customer service number on the back of your Bank of America debit card or credit card. Have your account number and a form of identification ready — the representative may ask you to verify your identity by answering security questions.

Tell the representative you want to update your address on file. Give them your new street address, city, state, and ZIP code. They will repeat it back to you to confirm it is correct. Ask them to note in your account when the change will take effect — usually within one business day. If you have multiple accounts, ask them to confirm the address was updated on all of them.

Changing your address at a Bank of America branch

You can also visit a Bank of America branch in person and ask a teller or account representative to update your address. Bring a form of identification such as a driver's license or passport. The representative will ask for your new address and update it in their system while you wait.

This method is useful if you are already at a branch for another reason, but it is not faster than doing it online. If your branch is far away or you are busy, the online or phone method will save you time.

What happens after you submit your address change

Bank of America usually processes address changes within one business day. This means if you submit the change on a Monday morning, it should be active by Tuesday. If you submit it on a Friday afternoon, it may not be active until Monday.

Once the change is processed, your statements, tax documents, and other mail will be sent to your new address. If you are moving on a specific date, try to update your address at least a few days before you move so there is no gap in mail delivery. If you forget and mail goes to your old address, contact your post office about mail forwarding, and also call Bank of America to ask them to resend any important documents to your new address.

Updating your address for specific account types

Most of the time, changing your address in your main profile updates it across all your accounts. However, if you have a business account or a joint account, you may need to update the address separately or contact the account holder. If you are an authorized user on someone else's account, you cannot change the address yourself — the primary account holder must do it.

If you have a Bank of America credit card issued under a different name or address (for example, a card in a business name), call the number on the back of that card and ask the representative to update the address for that specific card. They will walk you through the process.

Frequently Asked Questions

How long does it take for Bank of America to update my address?

Address changes usually take effect within one business day. If you submit your change on a weekday before 5 p.m., it should be active by the next business day. Changes submitted on weekends or holidays may take until the next business day to process.

Will changing my address affect my account number or routing number?

No. Your account number and routing number stay the same when you change your address. Only the mailing address on file changes. Direct deposits, automatic payments, and transfers will continue to work without interruption.

Do I need to update my address with the post office too?

Yes. Updating your address with Bank of America tells them where to send your statements and documents, but updating it with the U.S. Postal Service ensures all your mail gets forwarded to your new address. You can file a change of address form at usps.com or at your local post office.

What if I entered my address wrong and need to fix it again?

You can change your address as many times as you need to. Just log back in and follow the same steps to update it. There is no limit to how many times you can correct it, and each change takes effect within one business day.

Can I change my address if I do not have online access set up?

Yes. Call the customer service number on the back of your Bank of America card or visit a branch in person. Both methods work even if you have never used online banking. A representative will update your address for you over the phone or in person.