Change Your Address Before You Checkout
You can change your delivery address on Uber Eats up until the moment you place your order. Open the app, tap the address field at the top of the screen, and select a different location from your saved addresses or enter a new one. Once you confirm the new address, the app will update the restaurant list, delivery fee, and estimated arrival time for that location.
If you have already placed your order, you cannot change the address through the app. Instead, you will need to contact the driver or Uber Eats support directly—but this works only if the order has not yet been picked up from the restaurant. The sooner you notice the mistake, the better your chances of reaching the driver in time.
Key Takeaways
- Change your address in the app before checkout by tapping the address field and selecting a new location.
- Your delivery fee and estimated arrival time will recalculate automatically when you change the address.
- If you have already placed the order, contact the driver through the app's chat feature or call Uber Eats support within minutes.
- Canceling and reordering to a new address may be faster than waiting for support to modify an order that has already been accepted.
- Save your home, work, and other frequent addresses in your account to make future address changes quicker.
Changing Your Address Before You Pay
The easiest time to change your address is while you are still shopping and before you reach the payment screen. Tap the address bar at the very top of the Uber Eats app—it usually shows your current location or a saved address. A list of your saved addresses will appear, along with an option to enter a new address manually.
Select the address you want, or type in a new one if it is not saved. The app will when ready show you which restaurants are available at that new location, and the delivery fee will recalculate based on distance. Your estimated delivery time will also update. Once you confirm the address change, you can continue shopping and proceed to checkout as normal.
Modifying an Order You Have Already Placed
If you have already paid and the order is confirmed, the address change process depends on how far along the restaurant is in preparing your food. Open your active order in the app and look for a chat icon or "Contact" button. Tap it to message the driver or the restaurant directly.
Explain the address change clearly and include the correct address. If the driver has not yet picked up your order from the restaurant, they may be able to update it in their system. However, this is not may provide—restaurants and drivers are not required to honor address changes after an order is placed.
If the driver has already left the restaurant with your food, changing the address becomes much harder. In that case, you have two options: ask the driver to reroute (which may not be possible depending on your delivery agreement), or cancel the order and place a new one to the correct address. Canceling may result in a lost order and a charge, so contact Uber Eats support first to explain the situation.
Using Uber Eats Support to Change Your Address
If the chat with your driver does not work or you need when ready help, open the app and go to your active order. Scroll down and tap "Help" or "Contact Support." Describe the address change and provide the correct delivery location. Uber Eats support can sometimes update the address on their end, but only if the order has not been picked up yet.
Response times vary. Support may reply within minutes during busy hours, or it could take longer. While you wait, keep the app open and monitor the order status. If the driver is already en route to the wrong address, support may not be able to stop them in time, and you may need to cancel and reorder instead.
Saving Multiple Addresses to Speed Up Future Orders
To avoid address mistakes in the future, save your most-used locations in your Uber Eats account. Go to your account settings, find "Saved Places" or "Addresses," and add your home, work, gym, or any other frequent delivery spot. Give each address a clear label so you can spot the right one quickly when you are ordering.
Once saved, these addresses appear at the top of the address selection screen every time you open the app. You can switch between them in one tap before you start shopping, which takes only a few seconds and prevents the wrong address from being selected by accident.
What Happens to Your Order When You Change the Address
When you change your address before checkout, the app recalculates the delivery fee based on the new distance from the restaurant. You may pay more or less depending on whether the new address is farther or closer. The estimated delivery time also updates—if you are moving to a location farther away, your food will take longer to arrive.
The restaurant does not see the address change until you complete your order, so changing it before you pay does not affect their preparation time. However, if you change the address after the order is placed, the restaurant may have already started cooking, and they cannot undo that work. This is why changing the address before checkout is always the safest option.
Common Mistakes to Avoid
The most common mistake is not noticing the address field before you tap "Place Order." The address bar is small and straightforward to overlook, especially on a phone screen. Always glance at it one more time before you pay, even if you think you selected the right location.
Another mistake is assuming the driver will accept an address change after pickup. Once a driver leaves the restaurant with your food, they are committed to the original address. Asking them to go somewhere else may violate their delivery agreement and could result in the order being canceled without a refund.
Do not wait to contact support if you realize the mistake. The longer you wait, the more likely the driver has already picked up your order. Contact them or support within the first few minutes of placing the order for the best chance of a fix.
Frequently Asked Questions
Can I change my address after the driver picks up my food?
It is very difficult. Once the driver has your order, they are on their way to the address you originally provided. You can try messaging them to ask, but they are not required to change course. If they refuse, your only option is usually to cancel the order, though you may lose your payment.
Will I be charged a different delivery fee if I change my address?
Yes. When you change your address before checkout, the app recalculates the fee based on the new distance from the restaurant. If the new address is closer, you may pay less. If it is farther, you will pay more. You will see the new fee before you complete your order.
What if I change my address and the restaurant is no longer available?
If you move to a location outside the restaurant's delivery zone, the app will remove that restaurant from your cart and show you which restaurants are available at the new address instead. You will need to start a new order with a restaurant that delivers to the correct location.
Can I change my address on the Uber Eats website instead of the app?
Yes. The process is the same on the website—click the address field at the top, select or enter a new address, and the restaurant list and fees will update. You can change your address on either platform up until you place your order.
What should I do if the driver goes to the wrong address?
Contact the driver when ready through the app's chat feature and provide the correct address. If they have not arrived yet, they may be able to reroute. If they have already delivered to the wrong location, contact Uber Eats support and explain what happened. They may issue a refund or credit depending on the situation.