Where to Find Your Address Settings on Depop

Your Depop address lives in your account settings, not in a separate shipping or billing area. Open the Depop app or go to depop.com, tap or click your profile icon in the bottom right corner, then select "Settings." From there, choose "Shipping Address" or "Addresses" depending on whether you're using the app or desktop version.

If you've never entered an address before, this section may be empty. If you have one saved, it will show your current street address, city, state, and ZIP code. You can have multiple addresses saved — Depop lets you add a home address, a work address, or anywhere else you want items shipped.

Key Takeaways

  • Your shipping address is stored in Settings under "Shipping Address" or "Addresses," accessible from your profile icon.
  • You can add, edit, or delete addresses at any time, and you can save multiple addresses for different locations.
  • When you check out to buy an item, you choose which saved address to ship to — the address you select at checkout is what the seller sees.
  • If you change your address after placing an order, contact the seller when ready because they may have already printed the label with your old address.
  • Sellers see only the address you provide at checkout; changing your profile address does not automatically update orders already placed.

Adding a New Address to Your Account

Tap "Add Address" or the plus icon in your Addresses section. You'll be asked for your street address (including apartment or unit number if you have one), city, state, and ZIP code. Some versions of the app also ask for a phone number — this is optional but helpful for delivery drivers who need to contact you.

Type your address exactly as you want it to appear on the shipping label. If you live in an apartment, include the unit number on the street address line or in a separate line if the form provides one. Depop will not let you save an address with missing required fields, so fill in every line the form shows.

Once you've entered the address, tap "Save" or "Confirm." The address will now appear in your list of saved addresses. You can add as many as you need — there's no limit.

Changing an Address You've Already Saved

Find the address you want to change in your Addresses list and tap or click on it. Select "Edit" (or a pencil icon). Change any part of the address — the street, city, state, or ZIP code — and tap "Save" when you're done.

Editing a saved address updates it for future purchases only. If you've already bought something and the order hasn't shipped yet, the seller will use the address that was selected at the time you checked out. You'll need to contact the seller separately if you need to change the address on an order that's already placed.

Choosing Your Address at Checkout

When you buy an item on Depop, you'll reach a checkout screen that shows your saved addresses. Select the address where you want this particular item shipped. This is the address the seller will see and use to create the shipping label — not the address shown in your profile.

Double-check the address before you complete the purchase. Make sure the street number, apartment number (if any), city, state, and ZIP code are all correct. A typo here can cause the package to be delivered to the wrong place or returned to the seller.

Removing an Address from Your Account

Open your Addresses section, find the address you no longer need, and look for a delete button or trash icon. Tap or click it, then confirm that you want to remove the address. The address will disappear from your saved list when ready.

Removing an address does not affect orders you've already placed — the seller still has the address you provided at checkout. You can delete an address at any time without impacting past or current purchases.

What to Do If You Change Your Address After Placing an Order

If you've already bought an item and then realize you need it shipped somewhere else, contact the seller right away through the Depop message system. Explain that you need to change the shipping address and provide the new address clearly.

The seller may be able to update the address if they haven't printed the shipping label yet — this usually means within a few hours of purchase. If the label is already printed, the seller cannot change it without Depop's help, and you may need to refuse the package when it arrives at the original address and request it be reshipped. This process is slow and frustrating, so reaching out when ready gives you the best chance of a quick fix.

Common Mistakes to Avoid

The most common error is forgetting to include an apartment, unit, or suite number. If you live in a multi-unit building and omit this information, the package will arrive at the building but the mail carrier won't know which unit is yours. Always include the full address, including any apartment or unit designation.

Another mistake is saving an address with a typo and then using it for multiple purchases. If you notice a mistake in a saved address — a wrong street number, misspelled city, or incorrect ZIP code — edit it before you buy anything else. Correcting it now prevents delivery problems on future orders.

Don't assume that changing your profile address automatically updates your orders. Your profile address and your checkout address are separate. Changing one does not change the other, so if you've already placed an order, you must contact the seller to request an address change.

Frequently Asked Questions

Can I change my address after the seller has shipped my order?

No. Once a package is in transit, the address on the label cannot be changed. If you're not at the address on the label when it arrives, you can refuse the package and ask the carrier to return it, but this delays everything. Contact the seller as soon as you place an order if you need a different address.

Do I need to update my address in my profile, or just at checkout?

You only need to select the correct address at checkout. The address in your profile doesn't matter for purchases — sellers see only the address you choose when you buy. That said, keeping your profile address current makes checkout faster because your most-used address will be there when you need it.

What if my address is too long to fit in the form?

Most address forms have separate lines for street address, city, state, and ZIP. If your street address is long (for example, "123 North Main Street, Suite 456"), use the street address line and put the suite or unit number there. If the form still won't accept it, try abbreviating "Street" to "St" or "Suite" to "Ste," but keep the number and ZIP code exact.

Can I use a PO box or mailbox service address on Depop?

Most sellers will ship to a PO box, but some carriers (especially FedEx and UPS) do not deliver to PO boxes. If you use a mailbox service like UPS Store or The UPS Store, you can use that address — it's a physical location, not a PO box. Check with the seller first if you're unsure whether they'll ship to your address type.

What happens if I delete an address I've used before?

Deleting an address removes it from your saved list, but it does not affect orders you've already placed. The seller still has the address you provided at checkout and will ship to that address. You can safely delete old addresses without impacting past purchases.