Where to find your address settings on Amazon

Your address on Amazon lives in two places: your account settings and your individual orders. To change the address Amazon uses for new purchases, go to your account menu (click the person icon in the top right), select "Your Account," then click "Addresses." You will see a list of every address you have saved. From there, you can edit an existing address, delete one, or add a new one. The address marked as "Default" is the one Amazon will suggest first when you check out.

If you want to change the address for an order you have already placed but not yet shipped, the process is different and faster. Go to "Returns & Orders," find the order, and click "Edit Delivery Address" if that button appears. This option only works if the order has not left the warehouse yet — once it ships, you cannot change the address through your account.

Key Takeaways

  • Your default address is stored in Account Settings under "Addresses," and changing it there affects all future purchases.
  • You can edit an address for an unshipped order directly from "Returns & Orders," but this option disappears once the package leaves the warehouse.
  • Amazon keeps a history of all addresses you have used; you can delete old ones or set a different address as your default.
  • If an order has already shipped to the wrong address, you will need to contact the carrier or file a claim rather than change it in your account.

Editing your default address in account settings

To change the address Amazon suggests for all future orders, start at your account menu. Click the person icon in the top right corner of any Amazon page, then select "Your Account." Look for the "Addresses" option — it is usually near the top of the menu on the left side. Click it to see all saved addresses.

Find the address you want to change and click "Edit." You can update the street, city, state, or zip code. When you are done, click "Update Address." If you want a different address to be your default, find that address in the list and click "Set as Default." Amazon will use this address the next time you place an order unless you manually choose a different one at checkout.

Changing the address for an order that has not shipped yet

If you placed an order and realized the address is wrong before it ships, you can change it without going to your account settings. Go to "Returns & Orders" (also in your account menu), find the order, and look for "Edit Delivery Address." Click it and enter the correct address. Amazon will send the package to the new address instead.

This button only appears while the order is still in the warehouse. Once the carrier picks it up and the status changes to "Shipped," you can no longer change the address through your account. At that point, you will need to contact the carrier directly or wait for the package to arrive and refuse it, then request a refund or reshipment.

What to do if your order has already shipped

Once an order leaves Amazon's warehouse, you cannot change the address in your account. Your next step depends on how far the package has traveled. If it is still in transit, contact the carrier (UPS, FedEx, USPS, or Amazon Logistics) with your tracking number and ask if they can redirect it. Some carriers allow address changes for a fee; others will not change it mid-delivery.

If the package arrives at the wrong address, you have two options. You can file a claim with Amazon saying the item was not delivered to your address, and Amazon may issue a refund or send a replacement. You can also try to contact the person who received it and ask them to return it, though this is not always possible. Keep your tracking number and any delivery confirmation — Amazon will ask for it if you file a claim.

Managing multiple addresses on your account

Amazon lets you save as many addresses as you want. This is useful if you have a home address, a work address, or a seasonal address. Each address appears in your "Addresses" list with a label (like "Home" or "Work") so you can tell them apart at checkout. You can add a new address by clicking "Add Address" in your account settings.

You can delete addresses you no longer use by clicking the trash icon next to them. Deleting an address does not affect past orders — Amazon keeps a record of where packages were delivered. If you delete an address by mistake, you can add it again by entering the same information.

Fixing address problems at checkout

If Amazon flags your address as incomplete or undeliverable when you try to check out, it will ask you to correct it before you can finish your order. Common issues include missing apartment numbers, incorrect zip codes, or addresses that do not match the carrier's database. Follow Amazon's suggestions to fix the address, or enter it again more carefully.

If you keep getting an error for a valid address, try adding it to your account settings first, then using it at checkout. Sometimes saving an address in your account helps Amazon recognize it. If the problem persists, contact Amazon Customer Service — they can sometimes override the system or suggest an alternative format that will work.

Frequently Asked Questions

Can I change my address after the package has been delivered?

No, you cannot change the address in your account after delivery. If the package was delivered to the wrong place, contact Amazon to report it as undelivered and request a refund or replacement. You can also try to retrieve it from the address where it was delivered.

What happens to my old addresses if I delete them?

Deleting an address from your account does not erase the delivery history. Amazon keeps records of where your past orders were shipped. You can delete old addresses to clean up your list without affecting your order history.

Can I set a different default address for different types of purchases?

No, Amazon has only one default address across your entire account. However, you can change which address is default at any time, and you can always choose a different address at checkout for individual orders.

Why does Amazon say my address is invalid?

Amazon checks addresses against carrier databases. Common reasons for rejection include missing apartment or suite numbers, incorrect zip codes, or addresses that do not match postal records. Try entering the address exactly as it appears on your mail, or contact your local post office to confirm the correct format.

Can I change the address on a Prime membership delivery?

Yes, the same rules explore. If the order has not shipped, use "Edit Delivery Address" in Returns & Orders. If it has shipped, contact the carrier. Your Prime membership itself is tied to your account, not to a specific address, so changing your address does not affect your membership.