Change your Netflix email in account settings

To change the email address on your Netflix account, sign in to Netflix on a web browser, go to your account settings, and select the email field to enter a new address. Netflix will send a confirmation link to the new email—you must click it within a set time to complete the change. The process takes about five minutes and works the same way whether you pay monthly or use a gift card.

You cannot change your email through the Netflix app on your phone or TV. You must use a computer or tablet with a web browser. If you have forgotten your current password, you can reset it using your current email address before making the switch.

Key Takeaways

  • Sign in to Netflix on a web browser, not the app, and navigate to Account settings to find the email field.
  • Netflix sends a confirmation email to your new address—check your inbox and spam folder, then click the link to verify.
  • You must complete the confirmation within the time Netflix allows, or you may need to start the process again.
  • If you share your account with others, changing the email affects the login credentials for everyone on that account.
  • A forgotten password can be reset using your current email before you change it.

Step-by-step: changing your email on a computer

Open Netflix in a web browser and sign in with your current email and password. Once you are on the home page, look for your profile icon in the top right corner and click it. A dropdown menu will appear—select "Account" from the list.

On the Account page, you will see a section labeled "Membership & Billing" or similar, depending on your region. Look for the line that shows your current email address. Click on it or click an "Edit" button next to it. A text field will appear where you can type your new email address. Enter it carefully, as Netflix will use this to send your confirmation link.

After you type the new address, click "Save" or "Confirm." Netflix will when ready send a confirmation email to the new address you entered. Do not close the browser or navigate away yet—wait for the confirmation message to appear on screen.

Confirming your new email address

Check the inbox of your new email address for a message from Netflix. The subject line usually says something like "Confirm your new Netflix email address." Open that email and click the confirmation link inside it. This link is time-sensitive—Netflix typically gives you 24 to 48 hours to click it, though the exact window may vary.

If you do not see the email in your inbox, check your spam or junk folder. Some email providers filter Netflix messages by mistake. If you still cannot find it after checking both folders, sign back into Netflix and try the process again—you can request a new confirmation email.

Once you click the confirmation link, your email address change is complete. You will receive a second email confirming the change. From that point forward, use your new email address to sign in to Netflix.

What happens to shared accounts when you change email

If other people use your Netflix account—family members, roommates, or friends—changing the account email affects how they sign in. The account itself remains the same, and their viewing history and profiles stay intact. However, if they have saved your Netflix login information on their devices, they may need to sign out and sign back in using the new email address.

If you manage a family plan with multiple profiles, changing the account email does not change individual profile passwords or settings. Only the main account login email changes. Anyone who receives Netflix password reset emails or account notifications will now receive them at the new address instead.

Troubleshooting: confirmation email not arriving

If Netflix sends the confirmation email but you never receive it, first check your spam folder and your email provider's filtering rules. Some email services automatically sort Netflix messages into a separate folder. Add Netflix to your contacts or mark the email as "not spam" to prevent this in the future.

If the email still does not arrive after checking spam, sign back into Netflix and repeat the process. You can request a new confirmation email. Make sure you are typing the new email address correctly—a single typo will send the confirmation to the wrong place. If the problem persists, you may need to contact Netflix support through the Help Center on their website.

Changing email if you have forgotten your password

If you cannot remember your Netflix password, you can still change your email, but you must reset the password first. On the Netflix sign-in page, click "Forgot password?" and enter your current email address. Netflix will send you a password reset link. Click that link, create a new password, and sign back in.

Once you are signed in with your new password, follow the email change steps above. This approach works because Netflix verifies your identity by sending a link to your current email address—you do not need to remember the password itself.

Frequently Asked Questions

Can I change my Netflix email on the mobile app?

No. Netflix only allows email changes through a web browser on a computer or tablet. Open Netflix.com in Safari, Chrome, or another browser, sign in, and go to Account settings. The mobile app does not have an email change option.

What if I no longer have access to my current email address?

If your current email account is closed or you cannot access it, you cannot change the email yourself. Contact Netflix support through the Help Center on their website and explain the situation. They may be able to verify your identity another way and help you regain access to your account.

How long does the confirmation link stay active?

Netflix typically gives you 24 to 48 hours to click the confirmation link, though the exact timeframe may vary by region. If the link expires, sign back into Netflix and request a new confirmation email. You can repeat this process as many times as needed.

Will changing my email affect my billing or subscription?

No. Your subscription plan, billing date, and payment method remain exactly the same. Only the email address associated with your account changes. You will continue to be charged on the same schedule, and your billing information stays linked to the account.

Can I change my email back to the old one later?

Yes. You can change your Netflix email address as many times as you want. Just follow the same steps: go to Account settings, enter the email address you want to use, confirm the link Netflix sends, and you are done.