The fastest way to update your address with Bank of America

You can change your address on Bank of America through their website, mobile app, or by calling customer service. The online method takes about two minutes and updates your account when ready. If you use the phone or visit a branch, the change usually takes effect within one to three business days.

Bank of America sends statements, tax documents, and fraud alerts to your address on file, so updating it quickly prevents mail from going to the wrong place. If you've moved recently or are moving soon, do this before your old address becomes unreachable.

Key Takeaways

  • You can update your address online through Bank of America's website or mobile app in under five minutes without calling.
  • Changes made online take effect when ready, while phone or branch updates may take one to three business days.
  • Your address on file controls where Bank of America sends statements, tax forms, and security alerts.
  • If you have multiple accounts or credit cards, you may need to update the address separately for each product.

Changing your address online through the Bank of America website

Log into your Bank of America account at bankofamerica.com using your username and password. Once you're logged in, look for your profile or account settings — this is usually in the top right corner under your name or a menu icon.

Select "Profile" or "Settings," then find the option for "Address" or "Personal Information." Enter your new street address, city, state, and ZIP code. Bank of America will ask you to confirm the change before it saves. Once you click confirm, the update is live on your account.

If you have multiple checking or savings accounts, the address change applies to all of them at once. However, if you also have a Bank of America credit card, you may need to update that separately through the credit card section of your account.

Updating your address through the Bank of America mobile app

Open the Bank of America mobile app and log in. Tap the menu icon (three horizontal lines) at the bottom right of the screen, then select "Settings."

Look for "Profile" or "Personal Information," then tap "Address." Enter your new address and confirm the change. Like the website, this update takes effect when ready and applies to all your deposit accounts.

Changing your address by phone or at a branch

Call Bank of America customer service at 1-800-432-1000. Have your account number and a form of identification ready. Tell the representative you want to update your address, provide the new address, and they will process the change over the phone.

You can also walk into any Bank of America branch with a government-issued ID and ask a teller to update your address. Bring your account number if you have it, though the teller can look it up with your ID. Branch updates may take one to three business days to appear in the system.

What happens to your old address after you change it

Bank of America stops sending new mail to your old address once the change processes. However, mail that was already in the postal system before your change may still arrive at the old address. If you're concerned about this, you can file a change of address with the U.S. Postal Service, which will forward mail from your old address to your new one for up to 12 months.

Your old address remains in Bank of America's records for fraud prevention and account history purposes, but it is no longer the active mailing address. If you need to verify what address is currently on file, log into your account and check your profile.

Updating your address for credit cards and other Bank of America products

If you have a Bank of America credit card, the address change for your deposit account does not automatically update your credit card address. Log into your account, navigate to your credit card, and look for "Account Settings" or "Profile." Update the address there separately.

The same applies if you have a Bank of America home loan, auto loan, or investment account. Each product may have its own address field. Check each account type to make sure your new address is recorded everywhere.

When to update your address and what to watch for

Update your address as soon as you know you're moving, even if the move is weeks away. This prevents statements and important documents from being mailed to an address you no longer control. If you've already moved and realize you forgot to update your address, do it right away to stop mail from piling up.

After you change your address, watch for a confirmation email from Bank of America. If you don't receive one within a few hours, log back into your account and verify the new address appears in your profile. If you changed your address by phone or at a branch, allow one to three business days before checking.

If you notice mail still arriving at your old address after five business days, contact Bank of America customer service to confirm the change went through. Occasionally a system delay can cause a slight lag.

Frequently Asked Questions

Do I need to update my address for each account separately?

Deposit accounts (checking and savings) share one address, so changing it once updates all of them. Credit cards, loans, and investment accounts have separate address fields and need to be updated individually. Log into each product to confirm the new address is recorded.

How long does it take for my address change to show up?

Online changes take effect when ready. Phone and branch updates typically take one to three business days. If you're waiting for a time-sensitive document, use the online method to may support the fastest update.

What if I change my address but still get mail at the old one?

Mail sent before your change processes may still arrive at your old address. File a change of address with the U.S. Postal Service to have it forwarded. If mail continues arriving after five business days, contact Bank of America to confirm the change was recorded.

Can I change my address if I don't have online access?

Yes. Call 1-800-432-1000 or visit a Bank of America branch in person with your ID. Both methods work even if you've never used online banking. Have your account number ready if you call.

Will changing my address affect my credit score?

No. Updating your address is a routine account maintenance task and does not impact your credit. Your credit report will reflect the address change, but the change itself has no effect on your score.