What You Need to Do to Change Your Name on Your Social Security Card
To change your name on your Social Security card, you fill out Form SS-5 (process for a Social Security Card), gather proof documents, and submit them to your local Social Security office in person. The Social Security Administration does not process name changes by mail or online. You will receive a new card in the mail within one to two weeks after your process is approved, though this timing varies by location and how busy your local office is.
The process itself is straightforward, but you must bring the right documents the first time—going back for missing paperwork costs you extra trips. This guide walks you through exactly what documents count as proof, how to fill out the form, and what to expect when you arrive at the office.
Key Takeaways
- You must visit a Social Security office in person with Form SS-5 and original proof documents; the agency does not accept applications by mail for name changes.
- You need one document proving your identity (like a driver's license or passport) and one document proving the legal name change (like a marriage certificate, divorce decree, or court order).
- Bring your current Social Security card, even if it is damaged or you no longer have it—the office can look up your number if you cannot find it.
- Processing takes one to two weeks for a new card to arrive by mail; you cannot pick it up at the office.
Documents You Must Bring to the Social Security Office
The Social Security Administration requires two categories of documents: proof of your identity and proof of your legal name change. You must bring originals, not copies. The office will not accept photocopies or digital images.
For proof of identity, bring one of these: a current driver's license, a state ID card, a U.S. passport, a passport card, a military ID, or a tribal ID. If you do not have any of these, you can bring a combination of documents like a birth certificate plus a utility bill in your current name, but this takes longer and the office may ask for additional proof. A school ID or work ID alone is not enough.
For proof of the legal name change, bring the document that officially changed your name. This is usually a marriage certificate, a divorce decree, an adoption decree, or a court order from a name-change proceeding. If you were married outside the United States, bring the original marriage certificate plus a certified English translation. If you are changing your name through a court order, bring the certified copy the court gave you—a photocopy you made yourself will not work.
Bring your current Social Security card if you still have it. If you lost it or it is damaged, tell the office staff when you arrive. They can look up your Social Security number in their system using your identity documents.
How to Fill Out Form SS-5
Form SS-5 is a one-page process. You can read it from the Social Security Administration website (ssa.gov) or pick up a copy at your local Social Security office. Fill it out by hand in black or blue ink—do not use pencil. Print clearly so the office staff can read it.
The form asks for your current name, your new name, your date of birth, your place of birth, your mother's maiden name, and your Social Security number. If you do not know your Social Security number, leave it blank and bring your current card or tell the office staff; they will fill it in. You do not need to sign the form before you arrive—the office staff will ask you to sign it in front of them as part of the verification process.
You do not need to write a letter explaining why you are changing your name. The form and your proof documents are all the office needs. If you are changing your name through a court order, the court order itself explains the reason.
Finding Your Local Social Security Office and Making an Appointment
Visit ssa.gov/locator to find the Social Security office nearest you. Enter your zip code and the website will show you the address, phone number, and hours. Some offices are busier than others, so call ahead to ask how long the wait usually is on the day you plan to visit.
You can walk in without an appointment, but making one saves you time. Call the office directly using the phone number on the locator page, or go to ssa.gov/appt to book online. When you call or book, tell them you are there for a name change on your Social Security card. The office will give you a specific date and time.
Bring all your documents in a folder or envelope so they do not get lost or bent. Arrive 10 to 15 minutes early. Bring your phone or a book—even with an appointment, you may wait 30 minutes or longer depending on how busy the office is that day.
What Happens at the Social Security Office
When you arrive, check in at the front desk and give the staff member your appointment confirmation or tell them you are there for a name change. They will give you a number and call you when it is your turn. When you sit down with the Social Security representative, hand over your documents and Form SS-5.
The representative will look at your identity document and your proof of name change. They will ask you to sign Form SS-5 in front of them. They may ask you questions like where you were born or what your mother's maiden name is—this is standard verification and takes just a few minutes. They will make a copy of your documents and give the originals back to you. Keep your original documents in a safe place; you may need them later for other agencies.
The representative will tell you that your new card will arrive by mail within one to two weeks. They will give you a receipt showing the date you applied. If you need to prove you applied for a new card before it arrives, keep this receipt.
What to Do While You Wait for Your New Card
Your new Social Security card will arrive in a plain envelope in the mail. It usually takes one to two weeks, but can take longer if your local office is very busy or if there is a delay in the mail. Do not worry if it takes three weeks—this is still normal.
While you are waiting, you can start updating your name with other agencies. Your employer, your bank, your insurance company, and your state's motor vehicle department all need to know about your name change. Some of these agencies will ask to see your new Social Security card, so you may want to wait until it arrives. Others will accept a copy of your court order or marriage certificate in the meantime.
If your new card does not arrive after three weeks, call your local Social Security office and give them the receipt you received on the day you applied. They can check the status of your process.
Name Changes for Minors and Special Situations
If you are changing the name of a child under 18, a parent or legal guardian must go to the Social Security office with the child. Bring the child's birth certificate, the court order or marriage certificate showing the legal name change, and the parent's or guardian's ID. The child does not need to sign the form—the parent or guardian signs it.
If you are changing your name because of a court order from a name-change case (not a marriage or divorce), bring the certified copy of the order from the court. If you are changing your name because of an adoption, bring the adoption decree. If you are changing your name because of a gender marker change, bring the court order that changed your gender marker, along with your identity document. The process is the same—one form, one office visit, one to two weeks for the new card.
Frequently Asked Questions
Can I change my name on my Social Security card by mail?
No. The Social Security Administration requires you to explore in person at a local Social Security office. You cannot mail in Form SS-5 for a name change, and you cannot submit it online. You must bring your original documents to the office so staff can verify them.
What if I do not have a driver's license or passport?
You can bring other identity documents like a state ID card, military ID, or tribal ID. If you have none of these, bring a birth certificate plus two documents showing your current name and address, such as a utility bill, lease, or bank statement. The office may ask for additional documents, which can slow down the process.
Do I need to change my name with other agencies before I get my new Social Security card?
No. You can update your name with your employer, bank, and state motor vehicle department after your new card arrives. Some agencies will accept a copy of your court order or marriage certificate while you wait for the card. Check with each agency about what they need.
What if I lost my marriage certificate or court order?
Contact the court that issued the order or the vital records office in the county where you were married. They can issue you a certified copy. This usually costs between $10 and $25 and takes one to two weeks. You cannot use a photocopy you made yourself—the Social Security office needs an official certified copy.
How long does it take to get my new Social Security card?
The card usually arrives within one to two weeks of your office visit. Timing depends on how busy your local office is and mail delivery speed in your area. If it has been three weeks and you have not received it, call your local Social Security office with your receipt.