Where to find your name settings on Amazon

Your name on Amazon lives in your account settings, not in a separate profile page. Log in to Amazon, go to the top right corner where your account menu appears, and select Account. From there, click Login & security. Your name field sits near the top of that page, and you can edit it directly without leaving the site.

The name you see in your account is the one that appears on order receipts, shipping labels, and any correspondence Amazon sends you. If you have changed your legal name, moved to a different country, or straightforward want to use a different version of your name (like a nickname or middle name instead), this is where you make that change.

Amazon does not require you to use your legal name. You can use any name you want, as long as it matches what you put on your shipping address for delivery purposes. If your name on the account does not match the name on your mailing address, packages may be rejected by carriers or held at delivery.

Key Takeaways

  • Your name on Amazon is edited through Account > Login & security, not through a separate profile or settings menu.
  • You can use any name you want on your account, but it should match the name on your shipping address so packages are not rejected.
  • Changes take effect when ready and show up on future orders and receipts right away.
  • If you have multiple accounts, each one has its own name field and you must change them separately.
  • Changing your name on Amazon does not change your name on any linked services like Alexa or Prime Video unless you change those separately.

Step-by-step process to update your name

Start by signing into your Amazon account from any browser or the mobile app. On a computer, look for the account icon (usually your name or initials) in the top right corner of the page. Click it and select Account from the dropdown menu. On the mobile app, tap the menu icon (three horizontal lines) at the bottom right, then scroll down and tap Account.

Once you are in your account page, find and click Login & security on the left side. Your name appears near the top of this section, usually labeled Name or Your name. Click the Edit button next to it. A text box will open where you can delete your current name and type in the new one. Click Save changes when you are done. Amazon will confirm the change when ready, and your new name will appear on all future orders.

The entire process takes less than a minute. You do not need to verify your identity or wait for approval — the change is live as soon as you save it. If you change your mind, you can go back to the same screen and edit it again at any time.

What happens to past orders and receipts

Orders you placed before changing your name will still show your old name on those receipts and in your order history. Amazon does not retroactively update past orders. If you need a receipt or shipping label from an old order that shows your new name, you will have to contact Amazon customer service and explain the situation — they can sometimes reissue documents, but it is not automatic.

Going forward, all new orders will display your updated name. This includes order confirmations, packing slips, and shipping labels. If you are expecting a refund or return from an old order, the refund will still process normally even though the name on that order is different from your current account name.

Changing your name on linked services

If you use Amazon Prime Video, Alexa, or other Amazon-owned services, changing your name on your main Amazon account does not automatically change it on those services. Each one has its own name field. You will need to update them separately if you want the name consistent across all your Amazon services.

For Prime Video, go to your account settings within the app or website and look for profile or account information. For Alexa devices, open the Alexa app, go to More (the three dots), select Account Settings, and then Your Profile. The steps vary slightly depending on which service you are using, but they all follow the same pattern: find account settings, locate the name field, and edit it.

If your name does not match your shipping address

Delivery carriers check that the name on the shipping label matches the address. If you change your name on Amazon but do not update your shipping address to match, packages may be held at the delivery location or returned to Amazon. The carrier driver may refuse to leave the package if the names do not align.

When you change your name on Amazon, go to Account > Your addresses and update your default shipping address to use the same name. If you have multiple addresses saved, update all of them. You can also edit the name on individual orders before they ship if you catch the mismatch early enough.

Changing your name on a business or seller account

If you run an Amazon seller account or a business account, the process is slightly different. Business account names are tied to your company registration, and changing them may require additional verification. Go to Settings > Account info and look for the business name field. If you have changed your business name legally, you may need to upload documentation to Amazon before the change is approved.

For seller accounts, the name you use is the one that appears to buyers in your storefront. You can change it through Settings > Account info, but Amazon may flag the change if it differs significantly from your previous name. They do this to prevent fraud. If Amazon questions the change, they will ask you to verify your identity or provide proof of the name change.

Troubleshooting common problems

If you cannot find the name field in your account settings, make sure you are in the right section. The name field is in Login & security, not in Your addresses or Your account. If the edit button is not appearing, try logging out and logging back in, or clear your browser cache and try again.

If you see an error message when you try to save your new name, it usually means the name contains characters Amazon does not accept (like numbers or special symbols in unusual places). Stick to letters, spaces, hyphens, and apostrophes. If the error persists, contact Amazon customer service through the Contact Us page in your account.

If you changed your name but it is not showing up on your orders, wait a few minutes — sometimes there is a short delay before the change appears across all pages. If it still is not showing after an hour, try logging out and back in. If the problem continues, your account may have a technical issue that requires Amazon support to fix.

Frequently Asked Questions

Can I change my name on Amazon without changing my shipping address?

Yes, you can change your name in your account settings without touching your address. However, your shipping address name should match your account name, or carriers may refuse delivery. Update your address separately to keep them in sync.

Does changing my name on Amazon affect my Prime membership?

No. Your Prime membership stays active and attached to your account regardless of what name you use. You do not need to do anything to your membership when you change your name.

What if I have multiple Amazon accounts?

Each account has its own name field. You must log into each account separately and change the name in each one. Changing the name on one account does not affect the others.

Can Amazon reject my name change?

Amazon rarely rejects name changes on regular accounts. On seller or business accounts, they may ask for verification if the change looks suspicious. For personal accounts, the change goes through when ready.

Will my old name still appear anywhere after I change it?

Yes. Past orders, receipts, and your order history will still show your old name. Only new orders and future correspondence will use your new name. Amazon does not update historical records.