Change Your Name in the McDonald's App Account Settings

To change the name on your McDonald's app account, open the app, tap the menu icon (three horizontal lines) in the bottom right corner, and select "Account" or "My Account." Look for a "Profile" or "Personal Information" option, then tap "Edit" next to your name. Type your new name in the field, tap "Save," and the change takes effect when ready.

The process takes less than a minute on both iPhone and Android. Your new name will appear on your account, in your order history, and on any receipts you receive through the app going forward. If you use the app to order ahead or pay, the name change applies to those features as well.

If you do not see an "Edit" button next to your name, your account may be linked to a third-party service like Google or Apple ID. In that case, you will need to change your name through that service instead — the McDonald's app pulls the name from there and cannot override it.

Key Takeaways

  • Open the McDonald's app, tap the menu icon, and go to Account or My Account, then Profile.
  • Tap Edit next to your name, type the new name, and tap Save to complete the change.
  • The new name appears on all future orders and receipts within the app when ready.
  • If your account is linked to Google or Apple ID, you must change your name through that service instead.
  • The change does not affect your rewards balance, order history, or payment methods.

What Happens to Your Rewards and Order History

Changing your name does not affect your McDonald's Rewards balance, points, or order history. All your accumulated rewards stay attached to your account, and your past orders remain visible in the app under the new name.

If you have linked a payment method to your account, that connection stays active after you change your name. You do not need to re-enter credit card or bank information, and your saved addresses remain unchanged.

If Your Account Is Linked to Google or Apple ID

Some users create their McDonald's app account by signing in with Google, Apple ID, or Facebook instead of using an email address. If that is how you set up your account, the app displays the name associated with that service and does not let you edit it directly in the McDonald's app.

To change your name in this case, go to your Google Account, Apple ID, or Facebook settings (depending on which service you used) and update your name there. The McDonald's app will pull the new name from that service within a few hours, usually faster.

If you want to use a different name in the McDonald's app but cannot change it in the linked service, you can create a new McDonald's account using an email address instead. You will start with zero rewards points on the new account, so this is only practical if you have not accumulated significant rewards yet.

Changing Your Name on a Linked Rewards Account

If you have linked your McDonald's app account to a loyalty program or rewards card from your bank or credit card company, changing your name in the app does not automatically update that external account. You may need to update your name in both places to keep them in sync.

Check the settings in the linked service to see whether the name change in the McDonald's app has carried over. If it has not, log into that service separately and update your name there as well. This prevents confusion if you use both the app and the physical card to earn rewards.

Troubleshooting: Name Change Not Saving

If you tap Save and your name does not change, try closing the app completely and reopening it. Sometimes the change takes a moment to sync. If the name still has not updated after closing and reopening, try logging out of your account and logging back in.

If you are still unable to change your name after logging out and back in, check whether your account is linked to Google, Apple ID, or Facebook — you may not have permission to edit the name directly in the McDonald's app. You can also try the change on a different device (phone or tablet) to rule out a device-specific issue.

If none of these steps work, contact McDonald's customer service through the app. Tap the menu icon, look for "Help" or "Contact Us," and describe the problem. They can check your account and make the change manually if there is a technical issue preventing you from doing it yourself.

Changing Your Name Without Losing Your Account

Changing your name in the app is a safe operation that does not reset your account or log you out. Your account number, rewards points, saved payment methods, and order history all stay exactly as they are. You can change your name as many times as you want without any penalty or loss of benefits.

If you are worried about losing access to your account, you do not need to be — the change is purely cosmetic and does not affect how the app recognizes you or your login credentials. Your email address and password remain the same, and you will still be able to log in the same way you always have.

Frequently Asked Questions

Will changing my name affect my McDonald's Rewards points?

No. Your rewards balance, points, and tier status stay the same when you change your name. The name change is only cosmetic and does not touch your account balance or history.

Can I change my name back to the original name?

Yes. You can change your name as many times as you want by going back to Account, Profile, Edit, and typing a different name. There is no limit to how many times you can make this change.

What if I forgot my password and cannot log in to change my name?

Tap "Forgot Password" on the login screen, enter your email address, and McDonald's will send you a password reset link. Once you reset your password and log back in, you can change your name normally through Account settings.

Does the name change show up in the restaurant when I pick up my order?

The restaurant sees the name you provided when you placed the order. If you change your name in the app after placing the order, the restaurant will still call out the name that was on the order at the time you placed it. The name change only affects future orders.

Can I have two different names on two different McDonald's app accounts?

Yes. You can create multiple accounts using different email addresses, and each account can have a different name. However, each account has its own separate rewards balance, so you will not earn points across both accounts.