Update Your Netflix Address in Account Settings
Netflix stores your address in your account settings, and you can change it yourself in a few minutes without calling anyone. The address Netflix has on file is used for billing purposes and to determine which regional content library you see — so if you've moved, updating it matters.
Log into your Netflix account on a web browser or the app. Go to Account (usually in the top right corner or in a menu), then select Membership & Billing. Under the billing section, you'll see your current address. Click Edit next to the address field, type in your new address, and save the change. Netflix processes the update when ready.
If you're using the Netflix app on a phone or tablet, the steps are similar: tap your profile icon, go to Account, then Membership & Billing, and look for the address field. Some older app versions don't let you edit the address directly — if that's the case, use a web browser instead.
Key Takeaways
- You can change your Netflix address yourself through Account > Membership & Billing on any web browser or the Netflix app.
- Netflix uses your address for billing and to show you the correct regional content library for your location.
- The address change takes effect when ready and does not interrupt your streaming or require you to restart your subscription.
- If you're moving to a different country, Netflix may restrict or change your content library once the address updates, and your payment method may need to be valid in the new country.
What Happens When You Change Your Address
When you update your address, Netflix updates your billing location right away. If you're moving within the same country, your subscription continues without interruption and you keep the same plan and price.
If you're moving to a different country, Netflix will change your content library to match your new location — meaning some shows and movies you watched before may no longer be available, and you'll see new titles specific to that region. Your payment method must also be valid in the new country. For example, if you're moving from the United States to Canada, Netflix will verify that your credit card or payment method works in Canada before the address change fully takes effect.
Updating Your Payment Method at the Same Time
If you're moving and your payment method is tied to your old address, you may want to update it along with your address. Go to Account > Membership & Billing > Payment Method and click Edit. You can add a new card, update an existing one, or switch to a different payment option like PayPal.
Netflix will not charge you again when ready when you update your payment method — it will use the new method on your next regular billing date. If your current payment method fails before that date, Netflix will try the new one you've added.
Changing Your Address for a Shared Account
If multiple people use your Netflix account from different locations, changing the address in account settings will change it for everyone. Netflix's address is the primary billing address, not a per-profile setting.
If household members are in different countries or regions and need different content libraries, they will need separate Netflix accounts. Netflix does not support having one account with multiple regional addresses at the same time.
What to Do If Your Address Won't Update
If you see an error message when you try to save your new address, the most common cause is that Netflix doesn't recognize the address format. Try entering the address exactly as it appears on official documents — include the apartment or unit number if you have one, and use the full postal code.
If the address still won't save, clear your browser's cache and cookies, then try again. If you're using the Netflix app, try logging out, closing the app completely, and logging back in. If the problem continues, contact Netflix support through your account — go to Account > Help and select Contact Us.
Moving to a New Country and Your Netflix Subscription
Netflix allows you to change your address to a new country, but there are a few things to know. Your subscription will continue, but your content library will change to match your new location. Some shows and movies are only available in certain regions due to licensing agreements, so you may lose access to titles you were watching.
Your payment method must be valid in the new country. If you're moving somewhere that Netflix doesn't operate, you won't be able to use the service at all — Netflix blocks access based on location. If you're moving temporarily and want to keep your home region's content library, you can use a VPN, though Netflix's terms of service discourage this practice.
Frequently Asked Questions
How long does it take for my Netflix address to change?
The address change is when ready. Your billing address updates right away, and if you're moving within the same country, your content library stays the same. If you're moving to a different country, the content library update can take a few hours to a full day to process.
Will changing my address cancel my subscription?
No. Changing your address does not cancel your subscription or interrupt your streaming. Your plan and billing cycle stay the same, and you can keep watching when ready.
What if I'm moving temporarily and want to keep my current content library?
Netflix's terms of service require you to use the service in the country where your account is registered. If you're moving temporarily, you can update your address when you return, or contact Netflix support to discuss your situation.
Can I have multiple addresses on one Netflix account?
No. Netflix stores one billing address per account. If you need content from multiple regions or have household members in different countries, they will need separate accounts.
Do I need to change my address if I'm just on vacation?
No. You don't need to change your address for a short trip. Netflix allows you to stream while traveling, though you may see some content restrictions depending on where you are. Your address only needs to update if you're permanently moving.