Change your address in Account Settings or at checkout

You can update your home address on Amazon in two places: in your Account Settings (where it stays for future orders) or right at checkout (for that order only). Most people change it in Account Settings so the new address is saved automatically. You can do this on Amazon.com, the mobile app, or through a web browser on your phone—the steps are nearly identical.

If you have already placed an order and want to change the address for that specific shipment, you may be able to do so before it ships. Once a package leaves an Amazon warehouse, the address cannot be changed, and you would need to refuse the delivery or file a return instead.

Key Takeaways

  • Open your Amazon account, go to Account Settings, select "Your Addresses," and click "Add address" or edit an existing one to update your home location.
  • You can change your address at checkout for a single order without saving it to your account if you prefer not to update your permanent address.
  • If an order has not yet shipped, you can edit the delivery address from the order details page, but once it leaves the warehouse, the address is locked.
  • Amazon stores multiple addresses in your account, so you can keep a work address, a vacation home, or a family member's address without deleting your primary one.
  • Changes to your address take effect when ready for new orders but do not affect orders that have already been placed.

Update your address in Account Settings on a computer

Log into your Amazon account and go to the top right corner where your name or account icon appears. Click on "Account" from the dropdown menu. On the Account page, look for the section labeled "Your Addresses" and click on it. You will see a list of any addresses already saved to your account.

To add a new address, click the "Add address" button. Fill in your street address, city, state, and ZIP code. Make sure the address is spelled correctly—Amazon will not deliver to an address it cannot recognize. If you are replacing an old address, you can click the three dots next to that address and select "Delete" to remove it, or straightforward leave it saved if you use it occasionally.

Once you have entered your new address, click "Save address." Amazon will confirm the address and save it to your account. The next time you place an order, this address will appear as an option at checkout.

Update your address on the Amazon mobile app

Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Scroll down and tap "Your Account." Look for "Your Addresses" and tap it. You will see your saved addresses listed.

To add a new address, tap the plus sign or "Add address" button. Enter your street address, city, state, and ZIP code using the same format as on the website. Tap "Save address" when you are finished. To remove an old address, swipe left on it (on iPhone) or long-press it (on Android), then select "Delete."

Change the address for a single order at checkout

If you want to use a different address for just one order without saving it permanently, you can change it during checkout. Add items to your cart and proceed to checkout. On the shipping address page, you will see your saved addresses listed. Click or tap "Enter a new address" or "Use a different address."

Type in the new address and review it carefully. This address will be used only for this order. Once the order is placed, the address will not be saved to your account unless you specifically choose to save it. If you do want to keep this address for future orders, look for a checkbox that says "Save this address to my account" before you complete the purchase.

Change the address for an order that has not shipped yet

If you placed an order and realize you gave the wrong address before it ships, you may be able to change it. Go to "Returns & Orders" or "Your Orders" in your account. Find the order you want to change and click on it to open the order details.

Look for an "Edit delivery address" or "Change address" link. This option only appears if the order has not yet left an Amazon warehouse. Click it, enter your new address, and save the change. Amazon will send you a confirmation email. If you do not see an option to change the address, the order has already shipped, and you will need to refuse delivery or return the package once it arrives.

What to do if your address change does not work

If Amazon rejects your address as undeliverable, it usually means the address format is incorrect or the ZIP code does not match the city and state. Try breaking down the address into separate lines: street number and name on the first line, city on the second, state and ZIP on the third. Avoid abbreviations for street types (use "Street" instead of "St.") unless Amazon's form requires them.

If you are moving to a rural area or a new development, the address may not yet be in Amazon's system. In that case, contact Amazon Customer Service through the "Contact Us" page in your account. Provide your full address and any additional details (like a lot number or building name), and a representative can manually add it or process your order with a note.

Keep multiple addresses on your account

Amazon lets you save as many addresses as you need. You might keep your home address, a work address, a vacation home, or a family member's address all in one account. Each address can have a label (like "Home," "Work," or "Mom's House") so you know which one to pick at checkout.

To add a label to an address, go to "Your Addresses" in Account Settings, click on the address, and look for a field labeled "Address label" or "Nickname." Type in a name that makes sense to you, then save. The next time you check out, you will see these labels next to each address, making it straightforward to choose the right one quickly.

Frequently Asked Questions

Can I change my address after I have placed an order?

Yes, but only if the order has not shipped yet. Go to "Your Orders," find the order, and look for "Edit delivery address." If that option does not appear, the package has already left the warehouse and cannot be redirected. You would then need to refuse delivery or return it once it arrives.

Will changing my address affect orders I have already placed?

No. Changes to your address in Account Settings only affect new orders you place going forward. Any order that has already been placed will ship to the address you provided at the time of purchase, even if you update your account address later.

What if Amazon says my address is invalid?

Check that your ZIP code matches your city and state, and avoid abbreviations unless required. If you are in a new area, contact Amazon Customer Service through "Contact Us" in your account with your full address details, and they can add it manually or help process your order.

Can I use a PO Box or mailbox service address on Amazon?

Amazon generally does not ship to PO Boxes for most items, though some sellers may allow it. Try entering the address at checkout to see if it is accepted. If it is rejected, you will need to use a physical street address instead.

How many addresses can I save to my Amazon account?

Amazon does not publish a specific limit, but you can save dozens of addresses without issue. Each address can have its own label (like "Home" or "Work") to keep them organized and straightforward to find at checkout.