Cancel Course Hero through your account settings

To cancel Course Hero, log into your account on the Course Hero website or app, go to your account settings, find the subscription or billing section, and select the option to cancel or downgrade your plan. The exact location depends on whether you signed up through the website, the mobile app, or a third-party platform like Apple or Google Play.

Course Hero does not charge a cancellation fee, but you will lose access to the service when ready after you confirm the cancellation. Any unused portion of your current billing period is not refunded — the cancellation takes effect at the end of your current subscription cycle if you cancel before the next charge date.

Key Takeaways

  • You can cancel Course Hero directly through your account settings on the website or app without calling customer support.
  • Cancellation takes effect when ready, but you keep access until the end of your current billing period if you cancel before the next charge date.
  • If you signed up through Apple, Google Play, or Amazon, you must cancel through that platform's app store, not through Course Hero itself.
  • Course Hero does not refund unused time on your current subscription, so timing your cancellation before the next billing date matters.

Cancel through the Course Hero website

Open Course Hero in a web browser and log in with your email and password. Click your profile icon or avatar in the top right corner and select "Account Settings" or "Settings." Look for a section labeled "Subscription," "Billing," "Plan," or "Membership."

Click the button or link that says "Cancel Subscription," "Downgrade," or "Manage Plan." Course Hero will ask you to confirm the cancellation and may offer you a discount to stay. If you want to leave, confirm the cancellation. You will receive a confirmation email with the cancellation date.

Cancel through the Course Hero mobile app

Open the Course Hero app on your phone or tablet and tap the menu icon (three horizontal lines) or your profile picture. Navigate to "Account" or "Settings," then find "Subscription" or "Billing." Tap "Cancel Subscription" or "Manage Subscription."

Follow the prompts to confirm your cancellation. If you cannot find the cancellation option in the app, open Course Hero in a mobile web browser instead and use the website method above — some app versions do not display all account options. This workaround takes only a few minutes and avoids the need to contact support.

Cancel if you signed up through Apple, Google Play, or Amazon

If you subscribed to Course Hero through the Apple App Store, Google Play Store, or Amazon Appstore, you must cancel through that platform, not through Course Hero itself. Canceling only through Course Hero's website will not stop the charges from your app store.

For Apple: Open the Settings app, tap your name, select "Subscriptions," find Course Hero, and tap "Cancel Subscription." For Google Play: Open the Google Play app, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," choose Course Hero, and tap "Cancel subscription." For Amazon: Open the Amazon app, tap the menu, go to "Your Account," select "Subscriptions," find Course Hero, and tap "Cancel."

What happens after you cancel

Once you cancel, you lose the ability to unlock documents, ask questions, and use Course Hero's tutoring features. If you cancel before your next billing date, you keep access until that date arrives. If you cancel after a charge has already gone through, you cannot get a refund for that billing period.

Your account and any notes or uploads you saved remain on file for 30 days. After that, Course Hero may delete your data. If you think you might return, do not delete your account — straightforward let the subscription lapse. This preserves your history and makes it easier to resubscribe later without starting from scratch.

Downgrade instead of canceling

Course Hero offers a free tier that lets you view limited documents and ask questions without paying. If you want to keep some access without a subscription, you can downgrade to the free plan instead of canceling entirely. Go to your subscription settings and select "Downgrade to Free" or "Switch to Free Plan."

Downgrading works the same way as canceling — you lose premium features when ready, but you keep access to your free account. You can upgrade again later if you change your mind. The free plan is useful if you only need occasional document access and do not want to pay for a full subscription.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Course Hero does not refund unused time on your current subscription. If you cancel after a charge has already processed, that month's fee is not returned. To avoid paying for a month you do not use, cancel before your next billing date.

Can I cancel without logging in?

No. You must log into your Course Hero account to cancel. If you forgot your password, use the "Forgot Password" link on the login page to reset it, then proceed with cancellation.

What if I cancel and then want to rejoin?

You can resubscribe to Course Hero at any time by logging back in and selecting a plan. Your old account will still exist, and you can choose the same subscription level or a different one. There is no penalty for canceling and returning later.

Do I need to contact customer support to cancel?

No. You can cancel entirely through your account settings without calling or emailing Course Hero. If you run into technical problems during cancellation, you can contact their support team through the help section in your account.