Cancel Course Hero through your account settings

To stop your Course Hero subscription, log into your account on the Course Hero website or app, go to your account settings, and look for a "Subscription" or "Billing" section. Click the option to cancel or manage your subscription. Course Hero will ask you to confirm the cancellation and may offer you a discount to stay — you can accept or decline. Your access ends on the date your current billing cycle finishes, not when ready.

If you subscribed through the Course Hero website directly, this is the fastest way to cancel. The process takes about two minutes. You will receive a confirmation email after you complete the cancellation.

Key Takeaways

  • Log into your Course Hero account, find the Subscription or Billing section in settings, and select the cancel option to stop your membership.
  • Your access continues until the end of your current billing period — cancellation does not cut you off when ready.
  • If you subscribed through Apple, Google, or Amazon, you must cancel through that platform's app or account settings, not through Course Hero.
  • Keep your cancellation confirmation email as proof in case you are charged again by mistake.
  • Contact Course Hero support if you cannot find the cancel button or if you were charged after cancelling.

Cancel a subscription purchased through Apple, Google, or Amazon

If you signed up for Course Hero through the Apple App Store, Google Play, or Amazon, you cannot cancel through Course Hero's website. Instead, you must cancel through the platform where you made the purchase.

Apple: Open the App Store app on your iPhone or iPad, tap your profile icon in the top right, select "Subscriptions," find Course Hero, and tap "Cancel Subscription."

Google Play: Open the Google Play app on your Android phone, tap your profile icon, go to "Manage subscriptions," select Course Hero, and tap "Cancel subscription."

Amazon: Visit amazon.com on a web browser, go to "Your Account," select "Memberships and Subscriptions," find Course Hero, and click "Cancel membership."

What happens after you cancel

After you cancel, you keep access to Course Hero until your current billing cycle ends. If you paid for a monthly subscription and cancelled on the 15th of the month, you can still use the service until the end of that month. You will not be charged again after that date.

If you cancel a yearly subscription partway through, you do not receive a refund for the unused months. Course Hero's terms do not allow refunds for partial years. However, if you were charged twice in the same month or charged after you cancelled, contact Course Hero support with your confirmation email and they may issue a refund.

Troubleshooting: You cannot find the cancel button

If you log into your account and do not see a subscription or billing section, you may not have an active subscription. Check your email for a receipt or confirmation that shows whether you are currently subscribed.

If you see a subscription listed but no cancel option appears, try logging out and logging back in, or try a different web browser. If the button still does not appear, contact Course Hero support through the "Help" or "Contact Us" link on their website. Have your account email and the date you want to cancel ready when you reach out.

If you were charged after cancelling

Save your cancellation confirmation email — it shows the exact date you cancelled and is your proof. If you see a charge after that date, contact Course Hero support and provide the confirmation email. Explain that you cancelled on a specific date and were charged again, and ask for a refund.

If Course Hero does not refund the charge within a few business days, contact your bank or credit card company and dispute the charge. Provide them with your cancellation confirmation email and the charge receipt. Most banks will reverse the charge if you show proof you cancelled.

Reasons to cancel and alternatives

Course Hero costs between $10 and $20 per month depending on the plan, or roughly $120 to $240 per year if you pay annually. If you signed up for a specific class and no longer need the materials, cancelling saves money. If you only need access to a few documents, you might use Course Hero's free tier instead, which lets you view a limited number of pages per month without paying.

Other free or low-cost alternatives include your school's library database, OpenStax (free textbooks), Khan Academy (free video lessons), and Chegg (similar service with a free trial). If you are cancelling because you cannot afford the subscription, check whether your school offers free tutoring or study resources through your student account.

Frequently Asked Questions

Can I get a refund if I cancel in the middle of a billing cycle?

Course Hero does not refund unused time on monthly subscriptions. If you paid for a full year upfront and cancel partway through, you also do not receive a refund for the remaining months. However, if you were charged twice or charged after you cancelled, contact support with your confirmation email and request a refund.

Will Course Hero keep charging me if I just delete the app?

Yes. Deleting the app does not cancel your subscription. You must go through your account settings or the platform where you subscribed (Apple, Google, or Amazon) to actually stop the charges. Deleting the app alone leaves your subscription active.

How long does it take to cancel?

If you cancel through your Course Hero account settings, the cancellation is when ready and you receive a confirmation email right away. If you cancel through Apple, Google, or Amazon, it takes a few minutes to navigate to the subscription settings. You should see the cancellation confirmed in your email within an hour.

Can I pause my subscription instead of cancelling?

Course Hero does not offer a pause or freeze option. You can only cancel or keep your subscription active. If you think you might need it again soon, you can cancel now and resubscribe later — there is no penalty for restarting.

What if I subscribed through a friend's account?

If someone else owns the Course Hero account and you are using their login, you cannot cancel it yourself. Ask the account owner to log in and cancel through their settings. If you want your own separate account, you can create a new one with your own email and payment method.