Yes, you can get a new battery for your iPhone through Apple or an authorized repair shop
Apple replaces iPhone batteries at their stores and through mail-in service. You can also go to an Apple Authorized Service Provider — a repair shop that Apple has certified to do battery work. A third option is an independent repair shop, though this carries more risk because the technician may not use genuine Apple parts or follow Apple's safety standards.
The cost and timeline depend on which route you choose. Apple's official battery replacement typically costs between $50 and $80 depending on your iPhone model, and takes one to two hours if you go in person, or five to seven business days by mail. Independent shops are often cheaper but may not offer the same warranty on their work.
Key Takeaways
- Apple replaces batteries at their retail stores, through their mail-in service, and at Apple Authorized Service Providers listed on apple.com.
- Official Apple battery replacement costs $50 to $80 and comes with a one-year warranty on the repair itself.
- You can check your battery health in Settings > Battery > Battery Health & Charging to see if replacement is necessary.
- Independent repair shops are cheaper but may use non-genuine parts, which can affect performance and may void your device warranty.
- If your iPhone is still under warranty or covered by AppleCare+, battery replacement may be free if the battery has degraded below 80 percent capacity.
How to find an Apple Store or Authorized Service Provider
Go to apple.com/repair and enter your ZIP code. The site will show you Apple retail locations near you and Apple Authorized Service Providers in your area. Call ahead before you go — some stores require an appointment, and battery replacements sometimes have a wait list during busy periods.
If no Apple location is nearby, you can mail your iPhone to Apple. Visit apple.com/repair, select "Mail In," and follow the steps to ship your device. Apple will send you a prepaid shipping label. The whole process usually takes five to seven business days from the time Apple receives your phone.
What your warranty covers for battery replacement
If your iPhone is within one year of purchase and the battery has failed due to a manufacturing defect — not normal wear — Apple replaces it free. This is covered under the standard one-year limited warranty that comes with every iPhone.
If you have AppleCare+, battery replacement is free if the battery has degraded to below 80 percent of its original capacity. AppleCare+ is a separate plan you buy at purchase or within 60 days of buying your iPhone. Without AppleCare+, you pay the standard replacement fee once your warranty expires.
After Apple replaces your battery, the repair itself is covered by a one-year warranty. If the new battery fails within that year, Apple replaces it again at no charge.
Checking whether your battery actually needs replacement
Your iPhone tells you its battery health. Go to Settings, tap Battery, then tap Battery Health & Charging. You will see a percentage labeled "Maximum Capacity." This shows how much charge your battery can hold compared to when it was new.
A battery at 80 percent capacity or higher is considered normal. Below 80 percent, the battery is degrading and you may notice shorter battery life between charges. Below 50 percent, most people notice a significant drop in how long the phone lasts. You do not have to replace the battery at any particular percentage — it depends on whether the shorter battery life bothers you.
You will also see a "Battery Health" section that may show a message like "Normal" or "Service Recommended." If it says "Service Recommended," Apple is telling you the battery has degraded enough that replacement would improve performance.
What to expect during an in-store battery replacement
When you arrive at an Apple Store or Authorized Service Provider, bring your iPhone and a form of ID. The technician will confirm your device and the issue, then take your phone to the back. Battery replacement is done in a find area because the technician has to open your device.
The process takes 30 minutes to two hours depending on how busy the store is. You can usually wait in the store, though some locations ask you to leave and come back. The technician will test the new battery before giving your phone back to you and will show you the receipt, which includes the one-year warranty on the repair.
Independent repair shops and third-party batteries
Independent repair shops often charge $30 to $50 for a battery replacement, less than Apple's standard fee. However, they may use non-genuine batteries, which can be lower quality and may not last as long. Some independent shops use genuine Apple parts, so ask before you commit.
Using a non-genuine battery can also affect your device. Your iPhone may show a warning that the battery is not genuine, and some features like battery health reporting may not work correctly. If your device is still under warranty, using a non-Apple repair can void the warranty, though this is less common with battery work than with other repairs.
If you choose an independent shop, ask whether they offer a warranty on their work. A reputable shop will may provide the battery for at least 30 days.
Mail-in repair if you cannot visit a store
Apple's mail-in service works if you do not have an Apple Store nearby or cannot leave your phone in person. Go to apple.com/repair, select your device, choose "Battery Service," and select "Mail In." Apple will email you a prepaid shipping label.
Pack your iPhone securely and drop it off at any location that accepts UPS packages. Apple receives it within two to three business days, diagnoses it, replaces the battery, and ships it back. The entire process takes five to seven business days. You will not have your phone during this time, so plan accordingly.
The cost is the same as in-store replacement — $50 to $80 depending on your model — plus you pay for return shipping unless you have AppleCare+, which covers return shipping.
Frequently Asked Questions
Will Apple replace my battery if I have a cracked screen?
Yes, but Apple will usually ask you to repair the screen first. A cracked screen can make it harder to safely open the device, and Apple wants to avoid damaging the screen further during battery replacement. Ask the store whether they can do both repairs at once, which is often faster than doing them separately.
Can I replace the battery myself?
iPhones are designed to be difficult to open without special tools, and opening one yourself can damage the screen, battery, or internal components. Apple does not sell batteries separately to consumers. If you try a DIY replacement and damage your phone, Apple will not repair it under warranty. It is safer and usually cheaper to use Apple or an authorized shop.
How long does a new iPhone battery last?
A new battery should retain 80 percent capacity for about two to three years of normal use, depending on your charging habits. If you charge your phone every night and use it heavily, the battery may degrade faster. Avoiding extreme heat and not letting the battery drain completely every day can extend its life.
What if my iPhone is too old to get a battery replacement?
Apple stops providing parts for iPhones after about five to seven years. If your model is no longer supported, Apple cannot replace the battery. Independent shops may still be able to help, but parts become harder to find. At that point, replacing the phone itself may be more practical than repairing the battery.
Do I need an appointment to get my battery replaced?
Most Apple Stores require an appointment, which you can book at apple.com/repair or by calling the store directly. Walk-ins are sometimes accepted if the store is not busy, but you may wait longer. Authorized Service Providers have different policies — some take appointments, others are first-come, first-served. Call ahead to confirm.