Where to take your iPhone for battery replacement

Apple replaces iPhone batteries at Apple Stores and through Apple Authorized Service Providers. You can also mail your phone to Apple if no store is near you. The fastest route is usually an Apple Store — you can often get a same-day replacement if you walk in without an appointment, though wait times vary by location and time of day.

Apple Authorized Service Providers are independent repair shops that Apple has certified to do battery work. You can find them on Apple's official service provider locator at apple.com/support/repair. These shops often have shorter wait times than Apple Stores in busy areas, and some offer mail-in service as well.

If you cannot visit a store, Apple's mail-in service lets you ship your phone directly. You will receive a prepaid shipping label, and Apple typically returns your phone within 5 to 7 business days after they receive it.

Key Takeaways

  • Apple Stores and Apple Authorized Service Providers both replace iPhone batteries, and you can find nearby providers through apple.com/support/repair.
  • Battery replacement costs between $69 and $99 depending on your iPhone model, with no additional diagnostic fees if the battery is the only issue.
  • If your iPhone is still under warranty or covered by AppleCare+, the battery replacement is free if the battery capacity has dropped below 80 percent.
  • Bring your phone, a valid ID, and proof of purchase if you have it, though proof is not required for in-store service.
  • Mail-in service takes 5 to 7 business days after Apple receives your phone, and you will receive a prepaid shipping label.

What the battery replacement costs

Out-of-warranty battery replacement costs $69 for iPhone 15 and iPhone 15 Pro models, and $79 for most older models. iPhone 14 Pro and iPhone 14 Pro Max cost $99. These prices are set by Apple and do not vary by location or service provider.

If your iPhone is under the one-year limited warranty that comes with every new phone, or if you have AppleCare+, the battery replacement is free as long as the battery has degraded to below 80 percent of its original capacity. Apple tests the battery when you arrive, so you will know the cost before they begin work.

AppleCare+ costs $99 to $199 depending on your model and covers two years of accidental damage and hardware failures, including battery replacement. If you do not have AppleCare+ and your phone is out of warranty, you pay the full replacement cost.

How to check your battery health before you go

You can see your iPhone's current battery capacity in Settings. Open Settings, tap Battery, then Battery Health & Charging. The number shown under Maximum Capacity is what percentage of the original battery remains. If it is below 80 percent, Apple will replace it free under warranty or AppleCare+.

This number tells you whether replacement is worth the cost if you are paying out of pocket. A battery at 85 percent capacity may last another year or two, while one at 60 percent will drain quickly and may shut down unexpectedly even when the phone shows charge remaining.

You cannot see this information on older iOS versions. If your Settings do not show Battery Health, update to the latest iOS version first by going to Settings, General, Software Update.

What to bring and how long it takes

Bring your iPhone and a valid photo ID. You do not need proof of purchase, though having it speeds up warranty checks. If you have AppleCare+, bring the phone number or email associated with your Apple ID so the technician can verify coverage.

At an Apple Store, battery replacement usually takes 1 to 2 hours if you wait, though some locations offer same-day service if you arrive early. You can also schedule a Genius Bar appointment through the Apple Support app or at apple.com to reserve a time slot and avoid waiting.

If you use mail-in service, Apple sends you a prepaid shipping label. The entire process — shipping, repair, and return — typically takes 5 to 7 business days after Apple receives your phone. You will receive an email when your phone ships back to you.

What happens during the replacement

The technician will power on your phone, run a diagnostic test to confirm the battery is the problem, and show you the results. If the battery is below 80 percent and you have warranty or AppleCare+ coverage, the replacement is free. If you are paying out of pocket, they will tell you the cost and ask for approval before they start.

The actual replacement takes 30 to 60 minutes. The technician removes the old battery, installs a new one, and tests the phone to make sure it powers on and holds a charge. Your data stays on the phone — they do not erase it unless you ask them to.

After replacement, your battery capacity will show 100 percent in Settings. The phone may show 99 percent for a few days as the battery calibrates, which is normal.

If your phone has water damage or a cracked screen

Apple will not replace the battery if the phone has water damage or a cracked screen, because opening the phone could make those problems worse. You will need to repair the screen or have the phone dried and inspected first.

If you have a cracked screen, you can have it repaired at the same time as the battery. The screen replacement cost is separate — typically $169 to $329 depending on the model — but you can do both in one visit. If you have water damage, the technician will inspect the phone and may recommend waiting a few days or using a drying service before attempting battery replacement.

Ask the technician whether the damage will prevent battery replacement before you commit to other repairs. Sometimes a small crack or minor water exposure will not block the service.

Alternatives if you cannot visit Apple

Third-party repair shops can replace iPhone batteries, often for less than Apple charges. However, using a non-Apple battery may void your warranty on other hardware, and some third-party batteries are lower quality and degrade faster.

If you choose a third-party shop, look for one that uses genuine Apple parts or high-quality aftermarket batteries with a warranty. Ask whether they will may provide the battery for at least a year. Prices typically range from $40 to $70, but quality varies widely.

Mail-in services like iFixit and Puls also offer battery replacement and will ship to your home. These services cost between $50 and $100 depending on the model and usually take 3 to 5 business days. Read reviews before choosing a mail-in service, as turnaround time and quality vary.

Frequently Asked Questions

Can I replace the battery myself?

You can buy a replacement battery and tools online, but opening an iPhone requires special equipment and risks damaging the screen, logic board, or water seals. Unless you have experience with phone repair, professional replacement is safer and often costs less than replacing a damaged phone.

Will replacing the battery erase my data?

No. The technician replaces only the battery and leaves all your photos, messages, and apps on the phone. Your data is not touched unless you ask them to erase it.

How often do iPhone batteries need replacement?

Most iPhone batteries last 2 to 3 years before dropping below 80 percent capacity. If you charge your phone every night and use it heavily, the battery may degrade faster. Lighter use can extend battery life to 4 years or more.

What if my iPhone is still under warranty but the battery is at 85 percent?

Apple will not replace it free because the battery has not degraded below 80 percent yet. You can pay the out-of-pocket cost, or wait until the battery drops further. Check your battery health every few months to track when it will cross the 80 percent threshold.

Can I get a battery replacement if I have a screen protector or case on my phone?

Yes. The technician will remove the case and protector if needed to access the battery, and you can put them back on after. Bring your case with you if you want it on when you leave.