Yes, you can change most Amtrak reservations, but the rules depend on your ticket type and how far ahead you make the change
Amtrak lets you change your reservation online, by phone, or at a station ticket window. The process is straightforward if you booked a standard ticket, but non-refundable tickets have stricter limits. You can change your travel date, train, or passenger name in most cases — though changing the passenger name costs extra and has conditions. The key is knowing which ticket type you bought and acting before your departure date.
Most changes can happen up to the day before you travel. If you wait until your travel date or later, you will need to contact Amtrak directly by phone rather than using the website, and the change may not be possible depending on seat availability and your ticket terms.
Key Takeaways
- Standard Amtrak tickets can be changed online through your reservation or by calling 1-800-USA-RAIL, but non-refundable tickets have limited change windows and may cost extra.
- You can change your travel date, train number, or route on most tickets, but changing the passenger name requires contacting Amtrak and paying a fee.
- Changes made before your original travel date are usually free on standard tickets, but non-refundable tickets may charge a change fee or require you to pay the fare difference.
- If you need to change your reservation on or after your travel date, call Amtrak directly — the website will not process same-day or past-date changes.
How to change your reservation online
Log into your Amtrak account at amtrak.com and select "Manage My Reservation." Enter your confirmation number and last name, then click "View Reservation." From there, you can select which leg of your trip to modify. The website will show you available trains on your new date and let you pick a different departure time or date without leaving the system.
After you select your new train, the system will calculate any fare difference. If your new train costs less, the difference goes back to your Amtrak account as a credit. If it costs more, you pay the difference when ready by credit card. Once you confirm, you will receive a new confirmation number by email.
The online method works only if you are changing your reservation before your original travel date. If you need to change on the day you are supposed to travel or after, you must call 1-800-USA-RAIL instead.
Changing by phone or at a station
Call 1-800-USA-RAIL (1-800-872-7245) with your confirmation number and last name ready. A representative can change your date, train, or route while you are on the phone. They can also handle changes on your travel date or after, which the website cannot do. Phone lines are open daily, though wait times are longer during peak travel periods.
You can also visit an Amtrak ticket window at any staffed station. Bring your confirmation number or ticket. Station agents can make the same changes as phone representatives and can process them when ready. This option works well if you are already at the station or live near one.
What happens with non-refundable tickets
Non-refundable tickets — often called "Value" or "Saver" fares — have tighter rules. You can still change your date or train, but Amtrak may charge a change fee on top of any fare difference. The fee varies by route and ticket type. If your new train is cheaper than your original ticket, you do not get a refund; the difference stays as a credit on your account.
Non-refundable tickets also have a limited window for changes. Some routes require you to change at least 24 hours before departure; others allow changes closer to your travel date. Check your ticket details or confirmation email for the specific change important date. If you miss that window, you may not be able to change the reservation at all.
Changing the passenger name
Amtrak does not let you change the passenger name through the website. You must call 1-800-USA-RAIL or visit a ticket window. There is a fee to change a passenger name, and Amtrak may ask for proof that the change is legitimate — for example, if you are correcting a misspelling versus transferring the ticket to a different person.
In most cases, Amtrak will not transfer a ticket to a completely different person. If someone else needs to use your reservation, you may need to cancel and have them book their own ticket. The exception is correcting a spelling error on your own name, which usually has no fee if you catch it before travel.
Changes close to or on your travel date
If you need to change your reservation the day before travel or earlier, the website will handle it. But if you are changing on your travel date itself or after, the website will not process the request. Call 1-800-USA-RAIL instead. Availability may be limited, and Amtrak cannot may provide a seat on a different train if the train is full.
If you are already at the station and realize you need to change trains, go to the ticket window when ready. Station agents can sometimes rebook you on a later train the same day if seats are open, but this depends on how full the trains are and how much time remains before departure.
Fare differences and credits
When you change to a cheaper train, the fare difference becomes an Amtrak credit. You can use this credit toward a future ticket on your Amtrak account. Credits do not expire, but they are tied to your account and cannot be transferred to another person or refunded as cash.
If you change to a more expensive train, you pay the difference when ready during the change process. On standard tickets, this is usually the only cost. On non-refundable tickets, you may also pay a change fee on top of the fare difference.
Frequently Asked Questions
Can I change my Amtrak reservation for free?
Standard tickets can be changed free of charge if you change before your travel date. Non-refundable tickets may have a change fee, and you always pay any fare difference if your new train costs more. Changing the passenger name costs extra on any ticket type.
What if I need to change my reservation the day I am traveling?
Call 1-800-USA-RAIL directly — the website will not process same-day changes. Availability depends on how full other trains are that day. If you are at the station, the ticket window can sometimes rebook you on a later train, but there is no may provide of a seat.
Do I lose my money if I change my ticket?
No. If your new train costs less, the difference stays as a credit on your account for future travel. If it costs more, you pay the difference. On non-refundable tickets, you may also pay a change fee, but you do not lose the original ticket value.
Can I transfer my Amtrak ticket to someone else?
Amtrak does not allow ticket transfers to a different person. If someone else needs to travel, they must book their own reservation. You can correct a misspelling of your own name, usually at no cost, but changing to a different passenger name requires calling Amtrak and paying a fee.
How long does it take to change an Amtrak reservation?
Online changes are when ready — you get a new confirmation number when ready. Phone changes take a few minutes during the call. Changes made at a station ticket window are also when ready. All changes are confirmed by email within a few minutes.