You can change feedback you left for a seller, but only within 60 days and only if the seller agrees
eBay lets you revise feedback you gave to a seller, but the process requires the seller's cooperation and has a strict time limit. You have 60 days from the date you left the feedback to request a change. The seller must accept your revision request for the change to go through — they can decline, and if they do, your original feedback stays public.
If the seller left feedback about you, you cannot change it yourself. You can only ask the seller to revise it, and they decide whether to agree. If a seller leaves feedback you believe is unfair or false, eBay has a separate process for reporting it, but that is different from changing it.
Key Takeaways
- You can revise feedback you left for a seller within 60 days if the seller accepts your revision request.
- Feedback left about you by a seller cannot be changed by you — only the seller can revise it.
- If a seller declines your revision request, your original feedback remains visible on their profile.
- After 60 days, you cannot revise feedback at all, but you can leave a follow-up comment on your original feedback.
- Negative feedback from a seller can be reported to eBay if it violates their feedback policies, but reporting is not the same as removing it.
How to revise feedback you left for a seller
Go to your eBay account and find the order in your purchase history. Click on the feedback you left for that seller. You will see an option to revise your feedback. Click it, and you can change your rating (the number of stars), your comment, or both.
Once you submit the revision, eBay sends a message to the seller asking them to accept the change. The seller has 10 days to respond. If they accept, your new feedback replaces the old one when ready. If they decline or do not respond within 10 days, your original feedback stays on their profile and the revision does not happen.
What happens if the seller declines your revision request
If a seller refuses to accept your revision, you cannot force the change. Your original feedback remains public on their profile. However, you can leave a follow-up comment on your original feedback at any time, even after 60 days. A follow-up comment appears below your original feedback and lets you add context or explain why you are changing your mind.
A follow-up comment is visible to other buyers and may help balance a negative rating you now regret. It is not the same as changing the rating itself, but it does give you a way to be heard if the seller will not cooperate.
Feedback left about you by a seller
You cannot change feedback that a seller left about you. Only the seller can revise their own feedback. If a seller left negative or unfair feedback, you can send them a message asking them to revise it, but they are not required to agree.
If you believe the seller's feedback violates eBay's feedback policies — for example, if it contains threats, profanity, or information unrelated to the transaction — you can report it to eBay. Go to the feedback on your profile, click the three dots next to it, and select Report feedback. eBay will review it, but they will not remove it unless it breaks their rules. Reporting does not change the feedback; it only asks eBay to investigate whether it should be removed.
The 60-day window and what happens after
The 60-day clock starts the day you left the feedback. After 60 days, you cannot revise it anymore. At that point, your only option is to leave a follow-up comment, which you can do at any time in the future.
If you are within the 60-day window and the seller accepts your revision, the change happens right away. If you are past 60 days, do not bother requesting a revision — eBay will not process it. Instead, go straight to leaving a follow-up comment if you want to add context.
When to revise feedback instead of leaving a follow-up comment
Revise your feedback if you made a mistake about the facts — for example, you left one star because you thought the item was damaged, but it arrived in perfect condition and you misread the shipping label. A revision changes the rating itself, which affects the seller's overall score.
Leave a follow-up comment if you want to explain your original feedback without changing the rating. For instance, you left three stars because the item was late, but the seller has now made it right and you want other buyers to know the situation was resolved. A follow-up comment lets you tell that story without asking the seller to accept a change.
Frequently Asked Questions
Can I remove feedback I left by accident?
You cannot delete feedback, but you can revise it within 60 days if the seller agrees. If you left feedback by mistake, request a revision when ready and explain what happened. If the seller accepts, your new feedback replaces the old one. If they decline or you are past 60 days, you can leave a follow-up comment explaining the error.
What if the seller is no longer on eBay?
If the seller's account is closed or suspended, you cannot send them a revision request because they will not receive it. Your feedback stays as is. You can still leave a follow-up comment on your original feedback at any time.
Does revising feedback change the seller's rating when ready?
Yes, once the seller accepts your revision, the change takes effect right away. If you change a one-star rating to five stars, the seller's overall feedback score updates when ready. eBay also updates the feedback count and average rating on the seller's profile.
Can I revise feedback more than once?
Yes, you can revise the same feedback multiple times within the 60-day window, as long as the seller accepts each revision request. Each time you submit a revision, the seller gets a new message asking them to accept the change.
What if I left negative feedback and now want to change it to positive?
Send a revision request to the seller explaining that you want to change your rating. Many sellers will accept a revision from negative to positive, especially if you explain what changed or what you misunderstood. If they accept, your new positive feedback replaces the negative one on their profile.