You can change your feedback on eBay, but only within 90 days of leaving it
eBay lets you edit or remove feedback you left for a seller or buyer, but there is a time limit. You have 90 days from the date you left the feedback to make changes. After 90 days, your feedback becomes permanent and cannot be edited or withdrawn. If you left feedback in error, changed your mind about a transaction, or want to update what you said, you need to act within that window.
The process is straightforward and takes just a few minutes. You do not need to contact eBay support or the other party — you can make the change yourself from your account. The feedback will update when ready once you save your changes.
Key Takeaways
- You have exactly 90 days from when you left feedback to edit or remove it; after that, the feedback is permanent.
- You can change your rating, your written comments, or remove the feedback entirely through your eBay account.
- Changes take effect right away and do not require approval from the seller or buyer you left feedback for.
- If the 90-day window has closed, you can contact eBay support to request removal only if the feedback violates eBay's policies.
How to edit feedback within 90 days
Log into your eBay account and go to your Account menu. Select "Feedback" or "My eBay" and look for the feedback you want to change. You should see an option to edit or withdraw next to the feedback entry. Click that option.
A form will open where you can change your star rating (from 1 to 5 stars), rewrite your comment, or choose to remove the feedback entirely. Make your changes and click Save. The updated feedback will appear on the seller's or buyer's profile when ready. The timestamp will show when you originally left the feedback, not when you edited it, so the other party will know you made a change.
What happens when you change your feedback
When you edit feedback, eBay does not notify the seller or buyer that you made a change. However, they can see that the feedback was edited if they look at their feedback history — it will show a note that the feedback was revised. The original feedback is not visible; only your updated version appears on their profile.
If you remove feedback entirely, it disappears from their profile completely. This counts as a withdrawal, and eBay records that the feedback was removed. The seller or buyer may notice the feedback is gone if they were tracking it, but eBay does not send them a notification about the removal.
What to do if your 90 days have passed
Once 90 days have passed, you cannot edit or remove your feedback yourself through your account. At that point, you have limited options. You can contact eBay support and request removal, but eBay will only remove feedback if it violates their policies — for example, if it contains profanity, personal information, or false accusations.
If your feedback does not violate policies, eBay will not remove it. In that case, your only option is to reach out to the seller or buyer directly and ask them to leave a follow-up comment or new feedback that clarifies the situation. Some sellers will do this as a courtesy, but they are not required to.
Common reasons to change feedback
Sellers and buyers change feedback for different reasons. You might have left a negative rating by mistake, or the seller resolved a problem after you left feedback. You might have misunderstood the transaction at first and now realize the other party did nothing wrong. You might also want to update your comment to be more specific or fair.
If a seller has made things right — for example, by sending a replacement item or refunding you — changing your feedback from negative to positive is a good way to acknowledge that. Just remember that you only have 90 days to do it.
How to avoid needing to change feedback later
Take a moment before you submit feedback. Read what you wrote, check your star rating, and make sure it matches your actual experience. If you are upset about a transaction, wait a day or two before leaving feedback — you may feel differently once you have had time to think about it.
If there is a problem with the transaction, try to resolve it with the seller or buyer first. Many issues can be fixed, and you can always leave feedback after the problem is solved. This way, your feedback will reflect the final outcome, not just the initial problem.
Frequently Asked Questions
Can the seller or buyer change the feedback I left for them?
No. Only you can edit or remove feedback you left. The seller or buyer cannot change it, even if they disagree with what you said. They can leave a response to your feedback, but they cannot alter your original comment or rating.
What if I left feedback more than 90 days ago and it violates eBay's policies?
Contact eBay support and explain why the feedback violates their policies. Provide specific details — for example, if it contains profanity or personal information. eBay will review your request and may remove the feedback if it breaks their rules. Requests that do not involve policy violations will be denied.
If I remove my feedback, can I leave new feedback for the same transaction?
Yes. Once you withdraw feedback, you can leave new feedback for that transaction. This is useful if you want to change your rating or rewrite your comment with a fresh perspective.
Will the seller know I changed my feedback from negative to positive?
They will see that the feedback was edited, but eBay does not send them a notification about the change. If they check their feedback history, they may notice the edit note, but they will not know what the original feedback said unless you tell them.